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How to set up your Sky Wireless Booster

To set up your Sky Wireless Booster, you can download the set up guide PDF or follow the instructions below.

The Wireless Booster works best with the routers shown below:

If your router is a Sky Q Hub, as shown below, we recommend using the Sky Q Booster for best performance. If you'd like to use the Wireless Booster, you can still do so by following the set up steps below.

You can set up your Wireless Booster in several ways

WPS button - If your router has a WPS button, this is the easiest way to connect.
Ethernet cable – If your router doesn’t have a WPS button, you can connect manually.
Wireless device – If you don’t have an Ethernet compatible device, then you can connect using a wireless device.

Before you begin, we recommend that you set up your Wireless Booster close to where your router is located. After the connection is made, you can move your booster to the best location in your home.

WPS button

You’ll need to reset your Wireless Booster if it was previously connected wirelessly to a different broadband router. Plug in and power up your Booster, then see step 4 to find out how to do this. Once you've done that, complete these instructions starting from step 1. 
  • 1. Plug in your Wireless Booster

    Plug the power cable into the power port on the back of your Wireless Booster and then plug it into the mains.

    The power light will go solid white. 

  • 2. Press the WPS button

    Go to your router. Press and hold the WPS button for at least two seconds.

    The wireless light will flash amber.

    Go back to your Wireless Booster and within two minutes press and hold the WPS button for at least two seconds.

    The wireless light will flash amber.

  • 3. Connect wirelessly to your router

    Wait approximately two minutes while a connection between your router and Wireless Booster is made.

    When the connection is successful, both the power light and the wireless light will go solid white on your Wireless Booster.

  • 4. Problems with your set up

    If the set up fails and the wireless light isn’t solid white on your Wireless Booster, you'll need to reset the booster and then repeat steps 2 and 3 above. If you still can’t get connected please try to connect manually with an Ethernet cable.

    How to reset your Wireless Booster

    1. Make sure the power light is solid white.
    2. Insert the end of a paper clip (or similar) into the small reset button on the back of the booster, then push in and hold until both the power and wireless lights flash rapidly. This can take up to 20 seconds.
    3. When the power like turns solid white, your Wireless Booster will be ready for connecting to your router again.

  • 5. Position your Wireless Booster

    Your Wireless Booster needs to be located in or near the area in your home where you’re experiencing poor wireless signal.

    1. Switch off and unplug your Wireless Booster at the mains. Don’t worry, your Wireless Booster will automatically reconnect to your router.
    2. Take your Wireless Booster to the room or area in your home where the black spot is, plug it in to a power socket closest to your router and switch it on at the mains.
    3. Within approximately 30 seconds the wireless light will turn solid white.
    4. Your Wireless Booster is now reconnected to your router and wireless coverage has been extended in your home.

  • 6. Reposition your Wireless Booster if it’s out of range

    1. Find another power socket closer to your router. This may not be in the same area as your black spot.
    2. Plug your Wireless Booster into the power socket and switch it on at the mains.
    3. If you’re now in range of your router, within approximately 30 seconds the wireless light will turn solid white.

    If the wireless light is flashing white this means your Wireless Booster is out of range of your router and you haven’t extended the wireless coverage.

    Repeat steps 1-3 above in another location nearer your router until the wireless light turns solid white, only then is your Wireless Booster reconnected to your router.

    Please note: If you move your Wireless Booster too close to your router i.e into the area where you already have Wi-Fi coverage, it will cause interference.


Ethernet cable

You only need to connect your Wireless Booster manually if your router doesn't have WPS.

  • 1. Make a note of the Network Name and Password of your router

    Make a note of the Network Name (this is also called SSID) and Password of your router. They can usually be found on the back or bottom of your existing router, unless you have changed them manually.

  • 2. Plug in your Wireless Booster

    Plug the power cable into the power port on the back of your Wireless Booster and then plug it into the mains.

    The power light will go solid white.

    Connect your Wireless Booster to your computer using the Ethernet cable provided.

  • 3. Find wireless Network Name

    Open a new web browser window, type http://skywirelessbooster.local in the address bar and press enter on your keyboard.

    A quick set up page will appear with a list of wireless networks. Your wireless Network Name should appear on this list. If you don’t see your wireless Network Name in the list click the Refresh Wireless Network List button.

    If you still can’t see your Wireless Network Name, you can enter your wireless network manually in the SSID and Password fields.

  • 4. Connect to your Wireless Network

    Select your Wireless Network Name, enter your password if prompted and select Connect.

    In approximately 30 seconds you’ll see Setup Complete and the wireless light on your Wireless Booster will turn solid white.

    Your Wireless Booster is now connected to your router. You now need to move your Wireless Booster to the best location in your home.

  • 5. Problems with your set up

    If the set up fails and the wireless light isn’t solid white on your Wireless Booster, you'll need to reset the booster and then repeat steps 3 and 4 above.

    How to reset your Wireless Booster

    1. Make sure the power light is solid white.
    2. Insert the end of a paper clip (or similar) into the small reset button on the back of the booster, then push in and hold until both the power and wireless lights flash rapidly. This can take up to 20 seconds.
    3. When the power light turns solid white, your Wireless Booster will be ready for connecting to your router again.

  • 6. Position your Wireless Booster

    Your Wireless Booster needs to be located in or near the area in your home where you’re experiencing poor wireless signal.

    1. Switch off and unplug your Wireless Booster at the mains. Don’t worry, your Wireless Booster will automatically reconnect to your router.
    2. Take your Wireless Booster to the room or area in your home where the black spot is, plug it in to a power socket closest to your router and switch it on at the mains.
    3. Within approximately 30 seconds the wireless light will turn solid white.
    4. Your Wireless Booster is now reconnected to your router and wireless coverage has been extended in your home.

  • 7. Reposition your Wireless Booster if it’s out of range

    If the wireless light is flashing white this means your Wireless Booster is out of range of your router and you haven’t extended the wireless coverage.

    Repeat steps 1-3 above in another location nearer your router until the wireless light turns solid white, only then is your Wireless Booster reconnected to your router.

    Please note: If you move your Wireless Booster too close to your router i.e into the area where you already have Wi-Fi coverage, it will cause interference.


Wireless device

  • 1. Make a note of the Network Name and Password of your router

    Make a note of the Network Name (this is also called SSID) and Password of your router. They can usually be found on the back or bottom of your existing router, unless you have changed them manually.

  • 2. Plug in your Wireless Booster

    Plug the power cable into the power port on the back of your Wireless Booster and then plug it into the mains.

    The power light will go solid white. 

  • 3. Go to Wi-Fi settings

    On your wireless device, go into the Wi-Fi settings to select and connect to the Wireless Booster.

  • 4. Find your wireless Network Name

    Open a new web browser window, type http://skywirelessbooster.local in the address bar and press enter on your keyboard.

    A quick set up page will appear with a list of wireless networks. Your wireless Network Name should appear on this list. If you don’t see your wireless Network Name in the list click the Refresh Wireless Network List button.

    If you still can’t see your Wireless Network Name, you can enter your wireless network manually in the SSID and Password fields.

  • 5. Connect to your Wireless Network

    Select your Wireless Network Name, enter your password if prompted and select Connect.

    In approximately 30 seconds you’ll see Setup Complete and the wireless light on your Wireless Booster will turn solid white.

    Your Wireless Booster is now connected to your router. You now need to move your Wireless Booster to the best location in your home.

  • 6. Position your Wireless Booster

    Your Wireless Booster needs to be located in or near the area in your home where you’re experiencing poor wireless signal. 

    1. Switch off and unplug your Wireless Booster at the mains. Don’t worry, your Wireless Booster will automatically reconnect to your router.
    2. Take your Wireless Booster to the room or area in your home where the black spot is, plug it in to a power socket closest to your router and switch it on at the mains.
    3. Within approximately 30 seconds the wireless light will turn solid white.
    4. Your Wireless Booster is now reconnected to your router and wireless coverage has been extended in your home.

  • 7. Reposition your Wireless Booster if it’s out of range

    1. Find another power socket closer to your router. This may not be in the same area as your black spot.
    2. Plug your Wireless Booster into the power socket and switch it on at the mains.
    3. If you’re now in range of your router, within approximately 30 seconds the wireless light will turn solid white.

    If the wireless light is flashing white this means your Wireless Booster is out of range of your router and you haven’t extended the wireless coverage.

    Repeat steps 1-3 above in another location nearer your router until the wireless light turns solid white, only then is your Wireless Booster reconnected to your router.

    Please note: If you move your Wireless Booster too close to your router i.e into the area where you already have Wi-Fi coverage, it will cause interference.


A few things to remember

  • You can only use the booster in one black spot of your home.
  • Your home environment, including the layout of your home may affect the range of the booster.
  • The best location for your booster is in or near the area of your home where your wireless signal is poor.
  • If you can't get internet access, make sure the power and wireless lights are solid white. If the wireless light is flashing, it means the booster is positioned too far away from your router and you’ll need to move it closer until the wireless light turns solid white.

    Check the set up steps above for more information on how to position your booster in your home.


More help with your set up

  • What speed can I expect with the Wireless Booster?

    The Wireless Booster will boost the Wi-Fi signal and give you an improved wireless signal in the black spot in your home but it will not improve the broadband speed into your home.

    The Wireless Booster works by receiving the signal from your router and retransmitting it on the same channel at the same time. This means even a strong signal connection to your Wireless Booster will provide approximately half the connection speed compared to a device connected directly to the router.

  • Why is my broadband slower on my device when I move away from the black spot?

    Your device may be using the signal from your Wireless Booster even though you’ve moved to a different part of your home.

    Go to the wireless settings of your device and turn Wi-Fi off and on again. Please refer to your devices instruction manual for instructions on how to do this. This will make sure your device is connected to the strongest Wi-Fi signal.

    You can also turn your Wireless Booster off when you aren't using your device in the black spot area to stop your device automatically connecting to it.

  • My device doesn’t automatically switch the Wi-Fi connection between the Wireless Booster and my router.

    Some wireless devices don’t automatically switch connection from the Wireless Booster to your router and vice versa. You’ll need to do this manually by going into the wireless settings of your device and make sure you’re connected to your router. Please refer to your devices manufacturer for instructions on how to do this.

  • Does the Wireless Booster support the Wireless Station Access List feature?

    The Wireless Station Access List feature allows you to further increase security on your wireless network by restricting access to only a specified list of wireless devices based on their MAC address. When this feature is enabled, any device not included in the access list will be refused connection to the network, even if it uses the correct SSID and Password.

    The Sky Wireless Booster doesn't support the Wireless Access Station List feature. Any wireless device that connects to the booster using the correct security credentials will be allowed to access your wireless network. Any device specific MAC address restrictions set on your router will be ignored by the booster and there is no option on the booster to add this manually.

    The normal level of security provided by your wireless network is in no way affected and no one can access your network using the booster unless you give them the correct SSID and Password.

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