It’s easy to claim your reward by signing in to the Claim your reward page in My Account. You’ll need your Sky iD details to hand.
How to claim your reward
When you purchased your Sky services you would have been told if you are eligible for a reward.
If you're a new or existing customer, you can claim your reward when your service/product becomes active, but we’ll let you know when you can claim.
We’ll also let you know when you can claim if you’ve recently upgraded your Sky subscription.
This depends on the type of reward you are eligible for. Here are the timescales for delivery (for our current campaign) once you've successfully claimed your reward:
- Prepaid Mastercard - up to 15 days
Still need a hand?
We’re extremely busy right now and our call centres are prioritising our most vulnerable customers. Most queries can be answered using our online help on Sky.com, the My Sky app or your set top box.