It’s easy to claim your reward by signing in to the Claim your reward page in My Account. You’ll need your Sky iD details to hand.
How to claim your reward
When you purchased your Sky services you would have been told if you are eligible for a reward.
If you're a new or existing customer, you can claim your reward when your service/product becomes active, but we’ll let you know when you can claim.
We’ll also let you know when you can claim if you’ve recently upgraded your Sky subscription.
This depends on the type of reward you are eligible for. Here are the timescales for delivery (for our current campaign) once you've successfully claimed your reward:
- Prepaid Mastercard - up to 15 days
Still need a hand?
Like most businesses in the UK we’re still not back up and running as normal. We have less people in our offices due to social distancing so we’re not able to offer our full services and wait times may well be longer as calls are being prioritised for our most vulnerable customers and those who have already been online.