Before you book

  1. Outstanding balances - You'll need to clear any outstanding balance on your account.

  2. Engineer visit - We'll need to send an engineer to set up Sky Q at your new home, even if there's a Sky dish installed already.

  3. Landline Number - If you're moving Sky Broadband and/or Talk, we'll give you a new landline number. You can't keep your old number.

  4. Permission - You'll need to be able to make decisions about changing your phone and broadband services.