Are you a Sky Q customer?

Yes, I'm a Sky Q customer No, I'm a Sky+ customer

For a more personalised experience, please sign in.

Thanks

We can now provide you with more relevant help.

Sky Q app

Error messages on the Sky Q app

If you're seeing an on screen error message when trying to watch a show through Sky Q app on your device, select the message you're seeing from the options below for help with resolving the issue.