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Sky Q app

Downloading, recording and watching shows on the Sky Q app

You can download, record and watch your favourite shows - including Sky Box Sets, Catch Up TV and Sky Cinema - using the Sky Q app.

With Q Sync, you can take recordings from your box to your device to watch wherever you go, even when you're offline. Whether you’re at home or on the go, you don’t have to miss out. 

You may be prompted to sign in with your Sky iD if you want to download a show to your device, or to watch, record and download shows when you’re away from home.

Please note: You will need a Sky Q Multiscreen subscription to watch and download recordings from your Sky Q box on the Sky Q app.

  • Download shows to your device

    1. From Home on the Sky Q app, select one of the following options:
      -Sky Cinema, Sky Box Sets, or Catch Up TV 
      -Recordings
      -Search, then select On Demand or Recordings.
    2. Select the show you want, then tap ... followed by Download to iPad, Download to tablet, Download to iPhone or Download to phone.
    3. Downloaded Shows ready to watch will be under On My iPad, On My Tablet, On My iPhone or On My Phone menu. 

    Note: Some on demand shows can't be downloaded to your device because of contractual agreements for certain shows. Only those available to download will have the option to download to your device. 

  • Download recordings to your device from your Sky Q box

    To do this, first make sure your device is connected to your home broadband, then:

    1. From Home on the Sky Q app, select Recordings, then Download to iPad, Download to tablet, Download to iPhone or Download to phone.
    2. Choose the show you want to download, then tap ... and select Download to iPad, Download to tablet, Download to iPhone or Download to phone. For iPads and iPhones, keep the app open until your download has finished.
    3. When it's ready, it'll be in On My iPad, On My Tablet, On My iPhone or On My Phone.

    Note: Not all of your box's recordings can be downloaded to your device because of contractual agreements for certain shows.

    Only shows available to download will appear under Download to iPad, Download to tablet, Download to iPhone or Download to phone in Recordings. Some recordings can take a few hours before they appear in these menus.

  • Download shows to your Sky Q box

    You can use the Sky Q app to download shows or series straight to your Sky Q box, even if you're away from home.

    To do this:

    1. From Home on the Sky Q app, select one of the following options:
    2. Sky Cinema, Sky Box Sets or Catch Up TV.
    3. Search, then select On Demand.
    4. Tap the Download icon, or tap ... then select Download to Sky Q box in HD (when available), Download to Sky Q box in SD or Download to Sky Q box in 3D.

    If there are other downloads in progress, it'll say "Queued on Sky Q box".

    If you see a Play icon instead of the Download icon, the show is already on your box, and you can start watching it on your device. If the show has started downloading, you may need to wait until you see a Play icon and the status Ready to watch before you can start watching.

  • Record shows on your Sky Q box

    You can use the Sky Q app to record shows or series straight to your Sky Q box, even if you're away from home. In the Sky Q app:

    1. From Home, select TV Guide, or tap Search then type in the show and choose it from On this week.
    2. When you've found the show, select ... then choose either Record series on Sky Q box or Record once on Sky Q box.

    You can find your scheduled recordings under Recordings.

  • Finding and watching shows on the Sky Q app

    You can find shows you’ve recorded or downloaded on your Sky Q box in Most Recent, or A-Z within Recordings in the Sky Q app.

    If you've downloaded a show directly to your device, it'll be in On My iPad, On My Tablet, On My iPhone or On My Phone.

    Programmes downloaded to your device are available for up to 30 days, and for 48 hours once you start watching.

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