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Connecting a Sky Q Booster

How you set up your booster depends on what it’s being used for:

  • Improve Sky Q Mini box viewing
    1. Find a power socket halfway between your Sky Q box and your Sky Q Mini box. Plug your Sky Q Booster directly into the socket (not an extension block as this reduces performance).
    2. Press and hold the WPS button on your Sky Q box - the light will begin to flash amber. Within two minutes, press and hold WPS on your booster for three seconds. When connected both WPS buttons will turn green then off, and the connected light on your booster will turn solid green.
    3. Next, press and hold WPS on your booster for three seconds, and within two minutes press and hold WPS on your Sky Q Mini box for three seconds.
    4. After a couple of minutes, check the connection has been successful by viewing an HD channel (such as Sky Sports F1 HD, Sky Sports News HQ HD or Sky News HD) on your Sky Q Mini box.
  • Improve connection between Sky Q Hub and Sky Q box
    1. Find a mains powers socket halfway between your Sky Q Hub and your Sky Q box. Plug your Sky Q Booster directly into the socket (not an extension block as this reduces performance).

    2. Press and hold the WPS button on your Sky Q Hub for two seconds - the light will begin to flash amber. Within two minutes, press and hold WPS on your booster for three seconds. When connected, both WPS buttons will turn green then off, and the connected light on your booster will turn solid green.

    3. Next, press and hold WPS on your booster for three seconds, and within two minutes press and hold WPS on your Sky Q box for three seconds.

    4. After a couple of minutes, check that's worked by pressing Home on your Sky Q remote, then select Settings followed by Status and ensure Network connection is displaying a ✓.

  • Improve Wi-Fi coverage around the home
    1. Plug the Sky Q Booster into a power socket closest to where the signal is weakest - not an extension block, this reduces performance.

    2. Press and hold the WPS button on your nearest Sky Q product for three seconds. The button will begin to flash amber. Within two minutes, press and hold WPS on your booster for three seconds.

    3. Within about two minutes the Sky Q Booster's connected light will turn solid green and the WPS button will turn solid green then off. Your Sky Q Booster is now connected.

    If this doesn’t improve viewing when using the Sky Q app, check your device's Wi-Fi is enabled and you've chosen the correct network.

If the Booster isn't connecting properly, go to Sky Q Booster not connecting.

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