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Connect your games console to the internet

It’s quick and easy to connect your games console to the internet using your Sky Broadband connection. Before you start, switch on your games console and check that your router is connected to the internet.

  • Sony PlayStation 3

    Set up a wireless connection

    1. Check there’s no Ethernet cable connected to your PlayStation 3.
    2. On your PlayStation 3 choose Settings, Network Settings then select Internet Connection Settings. You’ll see a pop-up warning that your PlayStation 3 will be disconnected from the internet. Select Yes.
    3. Select Easy from the options, Wireless then Scan. You’ll see a list of available wireless networks.
    4. Find your network name (sometimes called SSID and usually printed underneath or on the back of your router) from the list of available networks then choose the security method the router uses. This will be WPA-PSK/WPA2-PSK (AES) unless the encryption settings have been changed.
    5. Enter your password (usually printed underneath or on the back of your router) then select Do Not Use for Proxy Server. When you're finished, save the changes by pressing [X].

    Before playing games, select Test Connection and the PlayStation 3 will go online.

    Set up a wired connection

    You’ll need to use an Ethernet cable to connect with wires.

    1. Insert one end of an Ethernet cable to any of the Ethernet ports at the back of your router, then insert the other end of the cable to the Ethernet port on the back of the PlayStation 3.
    2. On your PlayStation 3 choose Settings, Network Settings then select Internet Connection Settings. You’ll see a pop-up warning that your PlayStation 3 will be disconnected from the internet. Select Yes.
    3. Select Easy then save the changes. Before playing games, Select Test Connection and the PlayStation 3 will go online.

    If you're having problems connecting retry the steps above. If you still can't connect, but you can get online with another device, contact Sony for support.

  • Sony PlayStation 4

    Set up a wireless connection

    1. Go to Settings then Network and make sure Connect to the internet is ticked.
    2. Go to Set Up Internet Connection then Use Wi-Fi. Select Easy. You'll see a list of wireless networks.
    3. Select your router name from the list (usually printed underneath or on the back of your router) then the Password field. Enter your password (usually printed underneath or on the back of your router) then press the R2 button.
    4. Go to OK and then Do Not Use.
    5. Go to Test Internet Connection. You'll see the complete message. Press the O button to return to your PlayStation 4 homepage.

    Set up a wired connection

    You’ll need to use an Ethernet cable to connect with wires.

    1. In the Home menu, select Settings then Network. In the Network Menu choose Set Up Internet Connection to start the setup wizard.
    2. From the on screen options choose Use A LAN Cable then Easy to start the automatic connection setup wizard.
    3. Follow the on screen messages to complete the setup.

    If you're having problems connecting retry the steps above. If you still can't connect, but you can get online with another device, contact Sony for support.

  • Xbox 360

    Set up a wireless connection

    If you’re using the Xbox 360 wireless adaptor, connect the wireless adaptor to your Xbox 360 and put the antenna up.

    Some models of the Xbox 360 come with internal wireless cards however, if you need an adapter, you can buy one from the manufacturer or an electrical goods store. Check the manufacturer's website to confirm.

    1. Select My Xbox then System Settings.
    2. Select Network Settings, Configure Network, then highlight the wireless information block and select Scan for Networks.
    3. Select your network name (usually printed underneath or on the back of your router) from the list of available networks. If the router isn't broadcasting this, select Specify Unlisted Network and enter the name.
    4. Enter your password (usually printed underneath or on the back of your router) For security reasons, you may see series of asterisks (*) on the screen rather than your password.
    5. You'll see the Network Settings screen, select Test Xbox LIVE Connection. The Xbox 360 will now connect to Xbox LIVE.

    Set up a wired connection

    You’ll need to use an Ethernet cable to connect with wires.

    1. Connect the Ethernet cable to one of the Ethernet ports at the back of your router.
    2. With your Xbox 360 switched on, connect the other end of the Ethernet cable to the Ethernet port on the back of your Xbox 360.
    3. If you've already created a gamer profile, your Xbox will connect to Xbox LIVE. If not, follow the on screen instructions to create one.

    If you're having problems connecting retry the steps above. If you still can't connect, but you can get online with another device, contact Microsoft for support.

  • Xbox One

    Set up a wireless connection

    1. Go to My games & apps.
    2. Go to Apps then Settings. Go to Network then Set up wireless network settings and choose Disconnect wireless. You'll see a list of wireless networks.
    3. Select your network name (usually printed underneath or on the back of your router) from the list of available networks.
    4. Enter your password (usually printed underneath or on the back of your router),enter your password and select Enter. Press the B button to return to the main menu.

    Set up a wired connection

    You’ll need to use an Ethernet cable to connect with wires.

    1. Insert one end of the Ethernet cable into any of the ports at the back of your router and connect the other end into your Xbox One.
    2. Your Xbox One will complete an Automatic Setup. Follow the on screen instructions to access Xbox Live.

    If you're having problems connecting retry the steps above. If you still can't connect, but you can get online with another device, contact Microsoft for support.

  • Nintendo Wii

    Set up a wireless connection

    1. Open the main Wii menu and click the Wii icon (usually in the bottom left corner of your screen).
    2. When you see the Settings menu, select Wii Settings. On the Wii System Settings 1 screen, use the right arrow to go to the Wii System Settings 2 screen.
    3. Select Internet then Connection Settings. Choose Connection 1 then Wireless Connection.
    4. Choose Search for An Access Point. You’ll see Choose the access point you want to connect.
    5. Select OK and choose the network name (usually found on the underside or back of your router) If the list doesn't show your network, select Try again. You should see Do you want to save these settings? Select OK.
    6. If the connection is successful, you’ll see Connection test was successful. Perform a Wii system update now? Select No.

    Set up a wired connection

    You’ll need to use an Ethernet cable to connect with wires.

    1. Turn your Nintendo Wii off and plug the Wii LAN adapter into the USB port at the back of your Nintendo Wii. Connect the Ethernet cable to one of the Ethernet ports at the back of your router.
    2. With your Nintendo Wii switched on, connect the other end of the Ethernet cable to the Ethernet port on the back of your Nintendo Wii.
    3. Open the main Wii menu and select the Wii icon (usually in the bottom left corner of your screen). When you see Settings, select Wii Settings. On the Wii System Settings 1 screen, use the right arrow to access the Wii System Settings 2 screen.
    4. Select Internet then Connection Settings. Choose an empty connection slot None then Wired Connection and select OK.
    5. If the connection is successful, you’ll see Connection test was successful. Perform a Wii system update now? Select No.

    If you're having problems connecting retry the steps above. If you still can't connect, but you can get online with another device, contact Nintendo for support.