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How to change your Sky package

Looking to upgrade or downgrade your Sky subscription?

I want to upgrade my Sky package

  1. Go to offers and upgrades and sign in with your Sky iD. (If you’ve forgotten your Sky iD, you can reset or retrieve your details online).
  2. Select an offer you want and proceed with your order.

Upgrades can take up to 24 hours to take effect. Additions, such as Sky Sports, Sky Cinema, HD or Sky Go Extra, should update straight away.

I want to downgrade my Sky package

  1. Go to My Package and sign in with your Sky iD (if you’ve forgotten your Sky iD, you can reset or retrieve your details online.)
  2. Find I'm thinking of changing my subscription and there will be a list of items you can remove. 
  3. Follow the links to get started.

Please note: If no items are listed, go to Contact us and get in touch with a Sky expert who can help you change your Sky TV, Broadband or Talk packages.

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