Book an engineer visit

Unfortunately, not all problems can be solved with a few simple troubleshooting steps. It looks like we’ll need to send out a specialist engineer to your home to help you get back up and running again. Below are some options you can choose from;

Switch to Sky Q, our next generation box

Enjoy Netflix on Sky Q, Record 6 shows, watch a 7th live and Store up to 1000 hours.

Learn about Sky Q

Take up Service Call Protect

Book an engineer visit with Service call protect and enjoy;

  • Your initial repair with no upfront cost.
  • 6 months insurance cover for your Sky equipment and one device against breakdown and accidental damage.
  • Cover for a mobile, TV, tablet, laptop or game console.
  • Get an engineer to you faster (usually) than normal call outs (based on data from Jan to June 2019).

All for £10 a month for 6 months, saving £5 on a standard call-out.

Find out more or call 0800 5614 465.

Book an engineer visit

If you'd prefer, we can send an engineer out to your home to fix the problem - but there may be a charge. If you'd like to book an engineer visit, you'll need to contact us using the options below.