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Activate your SIM

You’ll need:

  • Your Sky iD linked to your Sky Mobile account – an email with all the information you need is sent after you order, including how to set up a Sky iD if you haven’t got one.
  • Your Sky SIM, which will either arrive with your phone delivery within one to two working days, or by post within a few days of your order.
  • To unlock your phone (if you're using a phone from another provider), before you activate your SIM.  It can take a few days for your current network provider to do this. If you activate your SIM when your phone is locked, you will not be able to use calls and texts with Sky Mobile.
  • To activate your SIM, before you can request to keep your number.

Start activating your SIM

  • Watch our help video to find out how to activate your SIM.

Useful info & tips

  •  Your SIM comes in three different sizes. To find out which one you need, see our phone support and search for ‘SIM’, then just pop out the size that fits your phone.  

Need help activating your SIM?

  • Check you’ve entered the correct 7 character Sky activation code, if it still doesn’t work contact us.

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