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Sky Broadband Superfast: Available in Sky Fibre Areas only. Set-up fee of £9.95 router delivery plus £10 connection fee may be required. Average download speed: 59Mb/s. Average upload speed: 16Mb/s. Speeds vary by location. You will receive the fastest Sky Fibre service available in your area. Five times faster: based on comparison of Sky Broadband Superfast: average download speed (59Mb/s) and upload speed (16Mb/s) against Sky Broadband Essential: average download speed (11Mb/s) and upload speed (0.8Mb/s).
Sky Broadband Ultrafast: Subject to status. Speeds vary by location. Sky Broadband Ultrafast is available to 18.5% of UK homes. Not available to customers without a mobile signal at home or reliant on their landline for emergency services. Talk service uses your broadband connection to make calls. Average speeds: 145Mbps (download) and 27Mbps (upload). Average download speed: shown for fixed line connection to your Hub; excludes WiFi performance which varies by device and home environment. 12x faster: Based on comparison of Sky’s Ultrafast Broadband: average download speed (145Mbps) and upload speed (27Mbps) against Sky Broadband Essential: average download speeds (11Mbps) and upload speeds (0.8Mbps). Upfront payment may be required. Prices may change during your contract. Available to new and existing customers signing up to separate 18-month terms for to Sky Broadband Ultrafast (£35 per month (pm)) and Sky Pay as You talk (£0pm), Set-up fee: £19.95 (activation and packaging). Standard prices apply after 18 months (currently £40pm for Sky Broadband Ultrafast). Compatible line required; otherwise £20 connection charge may apply. See sky.com for more details, usage policies and to check your speeds.
Sky Broadband Ultrafast Speed Guarantee: If, after the first 14 days after activation, the download speed to your hub drops below 100Mb/s for 3 consecutive days or more, you can claim money back by calling Sky. You must be within your minimum term and can claim twice within it. Money back will be 1 month’s Sky Broadband and Talk product subscription (excluding Sky Broadband Boost), or, if within the first 30 days of activation, set up costs too. Total loss of service and Major Service Outages do not count towards 3 day periods. Speed check must be done using sky.com/mybroadband, the MySky app or by speaking to one of our service advisors. See sky.com for more details, usage policies and to check your speeds.