Sky TV and Broadband
Sky Broadband Superfast
Now, £28a month for 18 months
Prices may change during your contract. Set-up £19.95; existing customers please call 0800 7591 238
With reliable broadband more important than ever, get the speed we promised or money back.
- £28a month for 18 months
- Popular£33a month for 18 months
with WiFi Guarantee
- £35a month for 18 months
- The Superfast package is super for streaming, gaming and downloading
- The Superfast with WiFi Guarantee package is perfect for when everyone needs their own space
- With the Ultrafast package do more, on more devices. All at the same time.
- Speed guarantee not included with Essential broadband.
- Speed guarantee included with Superfast broadband.
- Speed guarantee included with Ultrafast broadband.
Average download speeds
- Essential broadband - average of 11 mega bits per second download speed
- Superfast broadband - average of 59 mega bits per second download speed
- Ultrafast broadband - average of 145 mega bits per second download speed
Average Upload Speeds
- Essential broadband - average of 16 mega bits per second upload speed
- Superfast broadband - average of 16 mega bits per second upload speed
- Ultrafast broadband - average of 27 mega bits per second upload speed
- Does not include WiFi Guarantee
- Includes WiFi Guarantee
- Does not include WiFi Guarantee
Add WiFi Guarantee
Give everyone their own space with WiFi in every room of your home or money back. Plus unlock all these other great features for just £5 a month as part of Sky Broadband Boost. Refund on Boost subscription only.
Daily line checks
We check your broadband every day. If the connection to your home isn’t up to scratch, we'll send you a text to let you know we’re fixing it.
Flexible engineer visits
Get an engineer round at a time that's right for you at no extra cost.
Unleash the power of Sky Broadband Ultrafast
Ultrafast is being rolled out across the UK. Check if it’s available to you.
Go Lightning Fast
With an average download speed of 145Mbps
Ultrafast Speed Guarantee
100Mbps minimum download speed or money back
Do More Online
Supercharge your home. Do more online. On more devices. All at the same time.
Sky Broadband Ultrafast
Now, £35a month for 18 months
Prices may change during this period. Set up £19.95 set up. Includes Sky Pay as You Talk. Available to 18.5% of UK homes.
Switching is simple and safe
Remote switching is available in most cases without an engineer. Our Switch Squad will keep you connected to your current provider right up until your switch.
Don't just take our word for it
Sky TV, broadband and talk
Our award-winning package is unbelievable for unlimited streaming.
Best performing provider
Sky is the best performing major broadband provider – Ofcom Complaints Data Q3 2020
New 18 month minimum terms and separate contracts for Sky Broadband, Sky Talk and Sky Broadband Boost. Standard prices apply after 18 months, currently £30pm for Sky Broadband Essential; £33pm for Sky Broadband Superfast; £40pm for Sky Broadband Ultrafast 1; £0-£14pm Sky Talk; and £5pm for Sky Broadband Boost.
Sky Broadband Superfast: Available in Sky Fibre Areas only. Set-up fee of £9.95 router delivery plus £10 connection fee may be required. Average download speed: 59Mb/s. Average upload speed: 16Mb/s. Speeds vary by location. You will receive the fastest Sky Fibre service available in your area. Five times faster: based on comparison of Sky Broadband Superfast: average download speed (59Mb/s) and upload speed (16Mb/s) against Sky Broadband Essential: average download speed (11Mb/s) and upload speed (0.8Mb/s).
Best Major Provider: Fewest complaints per 100,000 customers measured by Ofcom comparing Sky, Post Office, BT, EE, Plusnet, TalkTalk, Vodafone and Virgin Media for fixed broadband (excludes landline) in its Telecoms and Pay TV Complaints Report (published 02 February 2021).
Sky Broadband Ultrafast: Subject to status. Speeds vary by location. Sky Broadband Ultrafast is available to 18.5% of UK homes. Not available to customers without a mobile signal at home or reliant on their landline for emergency services. Talk service uses your broadband connection to make calls. Average speeds: 145Mbps (download) and 27Mbps (upload). Average download speed: shown for fixed line connection to your Hub; excludes WiFi performance which varies by device and home environment. 12x faster: Based on comparison of Sky’s Ultrafast Broadband: average download speed (145Mbps) and upload speed (27Mbps) against Sky Broadband Essential: average download speeds (11Mbps) and upload speeds (0.8Mbps). Upfront payment may be required. Prices may change during your contract. Available to new and existing customers signing up to separate 18-month terms for to Sky Broadband Ultrafast (£35 per month (pm)) and Sky Pay as You talk (£0pm), Set-up fee: £19.95 (activation and packaging). Standard prices apply after 18 months (currently £40pm for Sky Broadband Ultrafast). Compatible line required; otherwise £20 connection charge may apply. See sky.com for more details, usage policies and to check your speeds.
Sky Broadband Ultrafast Speed Guarantee: If, after the first 14 days after activation, the download speed to your hub drops below 100Mb/s for 3 consecutive days or more, you can claim money back by calling Sky. You must be within your minimum term and can claim twice within it. Money back will be 1 month’s Sky Broadband and Talk product subscription (excluding Sky Broadband Boost), or, if within the first 30 days of activation, set up costs too. Total loss of service and Major Service Outages do not count towards 3 day periods. Speed check must be done using sky.com/mybroadband, the MySky app or by speaking to one of our service advisors. See sky.com for more details, usage policies and to check your speeds.
Speed Guarantee for Fibre customers: If, after the first 14 days after activation, the download speed to your hub drops below your guaranteed minimum download speed, for 3 consecutive days or more, you can claim money back by calling Sky. You must be within your minimum term and can claim twice within it. Money back will be 1 month's Sky Broadband and Talk product subscription (excluding Sky Broadband Boost), or, if within the first 30 days of activation, set up costs too. Total loss of service and Major Service Outages do not count towards 3 day periods. Speed check must be done using sky.com/mybroadband, the MySky app or by speaking to one of our service advisors. See sky.com for more details, usage policies and to check your speeds.
WiFi Guarantee: Requires Sky Broadband: Essential / Superfast / Ultrafast & Boost. Sky Broadband / Fibre areas. Min. 3Mb/s or money back. Claim any time during 18 month min. term. Refund on Boost subscription paid during current min. term up to date of claim. One claim per address. Claim only valid if using Sky router and booster(s). See sky.com/boostwifi.
Broadband safe switching: No engineer required for most customers: Excludes customers who need a new phone line or fibre installation at their property.
Sky Broadband Boost: Available to Sky Broadband Essential, Superfast or Ultrafast customers only. Remote line monitoring daily and if a fault is identified this may require an outage of up to 3 minutes. Sky Broadband Buddy app requires activation. Includes waiving surcharge for evening and weekend engineer visits. Sky Mobile customers will receive 2GB of data credited to their Sky Piggybank for each full outage of 30 mins or longer capped at three credits per calendar month and 18 credits in any 18 month period (allow 24 hours for credit to be applied).
Sky Broadband general: External factors such as internet congestion and home wiring can affect speed. WiFi speeds vary by device and home set-up. See sky.com for more details, usage policies and to check your speeds. Subject to status. Upfront payment may be required. Non-standard set-up may cost extra. Prices may vary if you live in a flat. You must get any consents required (e.g. landlord's). UK, Channel Islands and Isle of Man residential customers only. No traffic management policy for Sky Broadband. See sky.com/shop/terms-conditions/broadband for more details and our Usage Policies. Sky Hub and Sky Boosters are loaned to you at no cost, they must be returned at the end of the broadband subscription. Further terms apply.
Sky subscribes to Ofcom's Voluntary Code of Practice on broadband speeds.