Why choose Sky
Choose Sky for a world of entertainment, movies and sports, revolutionary ways to watch TV and great value broadband and calls
Great entertainment and even more value
Great things now come as standard when you choose Sky.
- Over 35 of our most popular entertainment channels
- The UK's widest range of free-to-air channels
- Pause, rewind and record your favourite TV with Sky+
- TV that's ready when you are with On Demand including the most complete Catch Up TV service in the UK with all Sky TV Packs
- Access exclusive TV Box Sets on demand with
Sky Entertainment Extra+ including Game of Thrones
- Great entertainment on the move with Sky Go
- Daily internet browsing with Sky Broadband Lite
- Inclusive weekend calls to UK landlines#
Exclusive to Sky
Exclusively with Sky TV you can enjoy:
- Six Sky Sports channels - including Sky Sports F1® and Sky Sports News, all in high definition
- HD channels - the widest range in the UK
- Sky Go - live sports, movies and entertainment on the move
- Sky 3D - Europe’s first dedicated 3D TV channel
- Sky Store - rent movies from just 99p through your Sky+ box when you connect to any broadband router
- Unlimited internet when you're out and about with Sky WiFi at no extra cost
10 million customers can't be wrong
With over 10 million customers enjoying our products, from Sky Broadband and Talk, to TV and innovative ways to watch like Sky Go, we take pride in what we do and we're always looking to make things even better.
Ways to watch Enjoy your Sky TV when, where and how you want to
TV from Sky on the move
- Live TV on your laptop, iPad or selected smartphone
- Access TV from Sky away from home on up to two additional devices
- Watch channels from across your Sky TV subscription
Experience TV's true potential
- UK’s biggest choice of HD channels
- Make your favourite shows even better with five times more picture detail
- Something for the whole family in stunning HD
Your favourite TV in any room you fancy
- Keep the whole family entertained with different channels in different rooms at the same time
- An HD subscription covers all HD ready boxes in the home
Unlock a world of entertainment
- TV that's ready to watch when you are, including Catch Up TV with BBC iPlayer, ITV Player, 4oD and more
- Sky Entertainment Extra+ customers can enjoy TV Box Sets on demand
- Sky Movies customers can access hundreds of movies on demand
- Rent movies online through your Sky+ box with Sky Store
At no extra cost to your Sky TV subscription
Available when you connect your compatible black Sky+ box to any broadband router.
Sky's awards and reviews
Best broadband and TV bundles
We won Simplifydigital's 2011 best digital TV, broadband and phone bundle award and were named Best Broadband & TV provider in the 2010 Top10.com Broadband Awards for the second year running.
Ofcom has recently found Sky Broadband customers enjoy unbeatable overall satisfaction compared to those with BT, Virgin Media and Talk Talk.
Source: Ofcom Customer Service Satisfaction Report, 2012
Sky+HD 2TB award
Our Sky+HD 2TB box was awarded Entertainment Gadget of the Year, in the 2013 T3 magazine gadget awards.
Our award-winning box supercharges the Sky+ experience, allowing you to record up to 350 hours of HD, or 1,180 hours of standard definition TV.
We have a whole host of award-winning shows on Sky Atlantic including House Of Lies as well as classic series The Sopranos, plus Sky1's gong-gathering comedy Modern Family is not to be missed.
Doing our part for the environment
We are a CarbonNeutral company
- Sky is the world’s first CarbonNeutral media company
- Together with WWF, we aim to save one billion trees in the Amazon rainforest
- Sky Rainforest Rescue aims to raise £2m that Sky will then match to £4m
Saving money and the environment
- The new ‘Auto Standby’ feature on Sky boxes has reduced the UK carbon footprint by over 90,000 tonnes
- All our new satellite dishes are now made from recycled car parts
HBO® and related service marks are the property of Home Box Office, Inc. Boardwalk Empire SM, under license from Home Box Office, Inc. Chicago Fire © 2013 NBC Studios LLC All Rights Reserved. The Blacklist © 2013 Sony Pictures Television Inc. All Rights Reserved. The F1 logo, F1, FORMULA 1, FIA FORMULA ONE WORLD CHAMPIONSHIP, GRAND PRIX and related marks are trade marks of Formula One Licensing BV, a Formula One group company. All rights reserved.
Sky Go Extra 2 months free trial: Sky Go Extra available free for 2 months for new and existing Sky TV customers. After 2 months you will continue to receive Sky Go Extra at £5pm extra unless you call us to cancel at least 31 days before the end of the 2 month period. Not available in conjunction with any other offer.
New Sky TV Customer online Marks and Spencer voucher offer: £25 M&S vouchers for new customers joining Sky TV. Only available at sky.com. One voucher per household. Voucher sent, within 45 days of activating your service, to the email address provided when joining Sky. M&S terms apply.
Free Sky+HD box offer: Sky+ box free with free standard set-up for new customers joining Sky TV online. One free box per household. This is a new customer offer.
6 months half price Sky Movies: Offer available to new Sky Movies customers. Sky Movies £8 or £4 (with Sky Sport Pack) extra per month for 6 months. After 6 months you will continue to receive Sky Movies, currently £16 or £8 (with Sky Sports Pack) extra per month, unless you cancel giving at least 31 days' notice. Not available in conjunction with any other Sky TV offers. Offer ends 26 December 2013.
Introduce a Friend voucher offer: Only available by following the steps set out on this website and not by any other means e.g. via a retail outlet. New customer introduced cannot be in same household. Existing Sky TV customer must remain an active subscriber to qualify. Existing customer will be sent an email with details of how to claim their voucher within 24 hours of Sky’s receipt of new customer's first subscription payment. Vouchers must be claimed within 90 days of the date of this email and will be sent within 45 days of the claim being made. Vouchers subject to separate terms and conditions. Not available in conjunction with any other offer. Offer excludes Sky group employees and agents and cannot be offered commercially.
‡ HD channels received depend on your Sky TV/HD subscription. BBC HD Channels, ITV HD (England & Wales only), Channel 4 HD, NHK World HD and RT HD are available without subscription.
Sky TV Subscription: Packages £21.50-£62 per month (pm). Sky Movies Box Office and Sky Store costs extra. Sky News and Pick TV are available without subscription; Pick TV, Channel 4, Channel 5, 5 USA and 5* require a viewing card. Sky box and set-up required.
Sky Movies comparison: Comparison against online movie subscription services without Sky Movies using top 100 from UK box office over 12 months. See sky.com/blockbusters
Sky Multiscreen: Provides same Sky TV channels as main Sky TV subscription on another box. To receive Sky HD channels on your Multiscreen box you need a Sky HD box and Sky Entertainment Extra+ or other HD subscription pack. All your boxes must be connected to the same fixed telephone line. Multiscreen includes Sky Go Extra at no extra cost. Terms apply. See below for details.
Sky Sports/Sky Movies in HD: £5.25pm on top of your sports/movies subscription. Only available to Sky Entertainment Extra+ customers.
Sky 3D: 3DTV and activation required. Content available depends on your Sky TV/HD subscription (from £32pm). Pay per view content costs extra.
Dolby Digital 5.1: Available on many programmes. Compatible home cinema system required.
Money back guarantee: If you cancel Sky HD within one calendar month of activation, we will refund the cost of your box (but not any subscription or set up charges).
Remote Record: Use sky.com or a compatible device. Requests require up to 30 minutes notice before start of programme.
WWF Sky Rainforest Rescue: All money raised through Sky Rainforest Rescue will be donated to WWF-UK, charity registered in England and Wales number 1081247 and in Scotland number SC039593. Sky will donate a further £1 to WWF-UK to match each £1 raised through Sky Rainforest Rescue. Sky will match donations to help reach the project target of £4million.
On Demand: Available to Sky TV customers with compatible Sky+ box. Downloading content requires compatible black Sky+ box, broadband connection (minimum recommended speed 2 Mbps), On Demand self set-up using built in Wi-Fi or own cable. Downloads count towards any usage caps. Content depends on your Sky TV/HD subscription. Sky Store costs extra. Sky Movies 1&2 or Sky Sports 1&2 required for Sky Movies or Sky Sports. Sky+ subscribers without Sky TV can access BBC iPlayer only. Downloadable HD content takes longer to start viewing.
Sky Box Office: Sky Box Office content costs extra. Pay per view charges apply. SBO 3D requires a 3DTV.
Sky Go: From 12 November 2013, UK customers will require a Sky HD or Entertainment Extra+ subscription to access TV Box Sets on Sky Go. UK / Ireland only. Streamed via broadband/3G/4G/WiFi (charges may apply). Available on two registered compatible devices (content may vary). Some live TV programmes will be unavailable (go to - go.sky.com). For compatible device and software requirements click here. Sky Go is not currently compatible on PCs with Windows 8 or Macs with OS X Mountain Lion. Sky on your Xbox 360 requires Xbox Gold Live subscription. Sky TV Customers: Selected live channels and on demand content available in line with your Sky TV subscription at no extra cost. You'll need Sky Movies 1&2 or Sky Sports 1&2 Packs for on demand Sky Movies or Sky Sports. Non-Sky TV Customers: Subscriptions £15-£40 pm. Monthly subscriptions renew automatically until you unsubscribe.
Sky Go Extra: Sky TV customers only. No extra cost with Sky Multiscreen, otherwise £5 extra a month. 31 days’ notice to cancel. Register up to 4 Sky Go devices, concurrent viewing on two devices. Download selected Sky Go content via WiFi (Unavailable on Xbox 360). Content depends on your Sky TV package. Movies/Sports Pack(s) required to download movies/sports. Max 2 downloads per programme. Content deleted from device 48 hours after viewing starts or no later than 7 or 30 days after download depending on content.
Sky boxes and set-up
Box set-up times currently average 7-10 days for new customers and may be longer for existing customers upgrading to Sky+HD (excludes Highlands & Islands, Channel Islands, Scottish Islands, Isle of Man, Northern Ireland, ROI).
Standard set-up of Sky+HD box is £30 when you join Sky TV online; free for existing customers with a new Multiscreen subscription (otherwise £60 or £15 for Sky+ customers selecting self set-up).
Existing Sky TV customer: Sky Broadband set-up fees for existing Sky TV customers £60 for Lite, £30 for Connect or free for Unlimited. £30 set-up fee for Connect for customers without Sky TV.
Self set-up: Available to Sky+ customers for £15. Self set-up must be completed within 31 days of receipt.
Sky+HD box: Existing Sky+ box households are not eligible for a discounted box unless taking Sky Entertainment Extra+. Existing customers must agree to new 12 month minimum term for Sky TV. One free/discounted box per household. Sky+HD box up to £199 if you are not eligible for discounted price (Sky TV subscription required). A Sky+HD box has all the features of Sky+ and can store an average of 60 hours of HD or 185 hours of standard definition programmes. To view free-to-air HD content you need an HD ready TV. To view Sky HD content you will also need Sky Entertainment Extra+ and, for Sky Sports/Sky Movies in HD, the HD Pack (£5.25 a month on top of your sports/movies subscription).
Sky+HD 2TB box: Existing Sky TV customers taking Entertainment Extra + and existing Sky TV customers with an Entertainment Extra+ or other Sky TV HD subscription adding Sky Multiscreen (£11.25pm per box) are entitled to one Sky+HD 2TB box for £49. Existing Sky TV customers with an Entertainment Extra + or other Sky TV HD subscription and new customers joining Sky TV with Entertainment Extra+ are entitled to one Sky+HD 2TB box for £149. One discounted box per household. Additional Sky+HD 2TB boxes £249 per box. Customers taking Sky TV without Sky Entertainment Extra+ and customers purchasing a standalone 2TB box without Sky TV can get a Sky+HD 2TB box for £249. Standard set-up £30 for new customers and £60 for existing Sky TV customers. Non-standard set-up may cost extra. Sky+HD 2TB box provides 1.5TB of personal storage and 0.5TB of storage for On Demand Showcase content.
Sky HD Multiscreen box: Sky HD Multiscreen box is the SkyHD standard Digibox (No PVR functionality) which along with a Sky TV and Sky Multiscreen subscription (£11.25 extra a month) gives your Sky TV subscription in another room. First box free for new and existing customers when taken with their first Sky Multiscreen/Multiroom subscription and paying for set-up. Limited to one free box per household (and not available to customers who have already received a free standard box) otherwise £49. Replacement boxes are £99.
You do not have to subscribe to Sky TV - available directly from Sky call centre (standard set up £120) - limited to one per household.
Sky Broadband in Sky Network Area: Maximum home download speeds up to 16Mbps. Existing customer set-up £60 for Lite or free for Unlimited. Monthly usage caps: Lite - 2GB. Maximum upload speed: Lite and Unlimited –1.3Mb.
Sky Broadband outside Network area: Connect is available at £17pm with a monthly usage cap of 40GB (£30 set-up for existing Sky TV customers & customers without Sky TV). Maximum home download speeds up to 6Mbps. Connect subject to a Network Management Policy.
Sky Fibre Unlimited & Unlimited Pro: Availability subject to location and survey. £50 standard set-up. Maximum home download speeds: Sky Fibre Unlimited - up to 38Mb; Sky Fibre Unlimited Pro - up to 76Mb. Speeds vary by location.
Sky WiFi: For Sky Broadband Unlimited/Connect/Unlimited Fibre customers. Available on 6 registered devices. Experience varies by location and number of users. App available for Apple devices with iOS 5.1 or later and compatible Android devices with OS2.2.2 and later or 4.x.
30 day Broadband and Talk Satisfaction Guarantee: Available within the first 30 days of all your services being activated. Refund applies to subscription charges only (not set-up charges or non-inclusive call charges) and is pro-rated. Statutory rights are not affected. Not applicable if you change your package.
Sky Broadband general: £2.18 router delivery charge applies. Speeds vary significantly by location. No traffic management policy for Sky Broadband Unlimited and Sky Fibre Unlimited in the home. External factors such as internet congestion can affect speed. See sky.com/shop/terms-conditions/broadband for more details and our Usage Policies. MAC users receive 12 months free McAfee VirusScan worth £19.99. McAfee Free Trial: Sky Broadband Lite-3 months, Unlimited and Fibre Unlimited -12 months, then £3 pm unless you contact us to unsubscribe. Sky Hub: Inclusive for new Sky Broadband customers. £69 for existing Sky Broadband customers. Range may be affected home environment. BT Price comparison: Comparing cost of unlimited broadband packages for new and existing Sky TV customers over 12 months with the ongoing standard price of BT Unlimited Broadband £16pm (new BT customer introductory pricing: 6 months free 18 month contract). Excludes line rental. BT Unlimited Broadband includes BT Home Hub (BT Vision ready) & Hub phone, advanced McAfee security, unlimited WiFi minutes, access to over 8 million WiFi hotspots, BT SmartTalk App, BT sport (from August), evening and weekend VOIP calls and 2GB Cloud Online Storage at no extra charge. BT offer inclusive calls to 0845 numbers (subject to fair use policy). McAfee security available free for 12 months with Sky Broadband Unlimited, £3 per month thereafter unless cancelled by customer. Other BT offers may apply. SeeBT.com for details. Best value claim: Based on standard pricing, comparing totally unlimited broadband services which offer inclusive out-of-home WiFi. Features may vary between providers.
Sky subscribes to Ofcom's Voluntary Code of Practice on broadband speeds.
Sky Talk: 12 month minimum term applies to new Sky Talk customers and to existing customers taking up Sky Line Rental. Sky Talk is only available to customers paying by Direct Debit/continuous credit card mandate. Calls only packages not available to BT line rental customers with BT Basics or if outgoing calls are barred. Sky Line Rental required (£15.40 per month). Connection charge from £39 may apply for customers without an active BT compatible line. Codes of Practice for sales and marketing and premium rate/NTS services can be found at sky.com/skytalk.
Sky Talk Weekends: #UK geographic landline calls of up to an hour to 01, 02, 03 & 0870 numbers only (excludes Channel Islands, indirect access & dial-up internet numbers) Acceptable Use Policy Applies.
Sky Talk Anytime UK: #UK calls of up to an hour to 01, 02, 03, 0870 & 0845 numbers only (excludes Channel Islands, indirect access & dial-up internet numbers and 070 numbers.
†Sky Talk Anytime International: Unlimited calls of up to one hour to 50 international landline destinations: Australia, Austria, Bangladesh, Belgium, Brazil, Bulgaria, Canada, Canary Islands, China, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hong Kong, Hungary, India, Ireland, Israel, Italy, Jamaica, Japan, Latvia, Lithuania, Luxembourg, Madeira, Malaysia, Netherlands, New Zealand, Norway, Pakistan, Poland, Portugal, Romania, Russian Federation, Singapore, Slovak Republic, Slovenia, South Africa, Spain, Sweden, Switzerland, Thailand, Turkey and USA (also include calls to mobiles in Canada, Hong Kong and the USA). #UK calls of up to an hour to 01, 02, 03, 0870 & 0845 numbers only (excludes Channel Islands, indirect access & dial-up internet numbers and 070 numbers). Unlimited international geographic landline calls of up to an hour to 50 destinations, see sky.com/skytalk for details. Acceptable Use Policy applies.
*Upfront line rental: Available to new and existing customers taking Sky Broadband, Talk and line rental. Line rental is charged as an upfront cost of £140.40 for the entire 12 months. After the 12 months has ended, you will automatically be moved on to the standard monthly price, unless you specify otherwise. Only available by calling 08442411631. Offer ends 12 December 2013.
General and further terms
Subject to status. Upfront payment may be required.12 month minimum subscriptions. Prices may go up during your subscription. Non-standard set-up may cost extra. Prices may vary if you live in a flat. Sky+ functionality requires two satellite feeds. You must get any consents required (e.g. landlord's). Prices for Direct Debit payments only. Continuous debit/credit card mandate costs 50p pm.
UK, Channel Islands and Isle of Man residential customers only. These offers are not available with any other offers. Further terms apply. Calls to Sky cost 5.1p per minute (plus 15p connection fee) for BT customers. Calls from other providers may vary. Correct at 6 December 2013. The full text of our customer contracts can be found here.