Sky Talk Tariff Guide

  • Sky Talk Tariff Guide

     

    The Sky Talk Tariff Guide lets you find the rates for all call destinations quickly and easily and outlines certain features of the service. If you have any further questions, call us on 08442 410 499 for more information.


    Sky Talk Weekends, Freetime, Anytime, Anytime UK and Anytime International prices from 1 March 2014 (Adobe PDF)

     

    Sky Talk Weekends, Freetime, Anytime, Anytime UK and Anytime International prices from 28 March 2014 (Adobe PDF)


    To continue to give you the best service possible, sometimes we need to make updates to our call charges.


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    You'll find details about the changes we're making to our call rates below.

     

    Important changes to Sky Talk Weekends, Freetime and Anytime, Anytime UK and Anytime International:

    Calls Package Subscription Price

    • Sky Talk Weekends subscription remains at £0 per month
    • Sky Talk Freetime subscription remains £0 per month
    • Sky Talk Anytime subscription remains £5 per month
    • Sky Talk Anytime UK subscription remains at £5 per month
    • Sky Talk Anytime International remains at £10 per month



    Effective from 3 December 2013:

    Calls to Sky Call Centres

    Calls to Sky Call Centres remain inclusive at no extra charge  at any time for Sky Talk Weekends, Freetime  Anytime, Anytime UK and Anytime International customers no matter how long the call.

    Connection Fee

    The connection fee for non-inclusive calls will increase from 13.87 to 15p, unless a separate connection fee or minimum fee is specified. Connection fees do not apply to:

    • Weekend calls for Sky Talk Weekends customers to UK1 landlines
    • Evening and weekend calls for Sky Talk Freetime customers to UK1 landlines
    • Unlimited calls at any time for Sky Talk  Anytime customers to UK1 landlines and 22 international geographic landline destinations2
    • Unlimited calls at any time for Sky Talk Anytime UK customers to UK landlines3
    • Unlimited calls at any time for Sky Talk Anytime International customers to UK landlines3 and 50 international geographic landline destinations4


    UK Mobile call rates
    Call rates to UK Mobiles will change from 12.77p per minute during the daytime and 7.66p per minute during the evenings and weekends, to a flat rate of 12p per minute at any time of day.

    Calls to the Channel Islands
    Calls to the Channel Islands are charged at separate rates to the rest of the UK. The rate for daytime weekday calls to the Channel Islands will increase from 8.41p per minute to 8.9p per minute. The rate for evening weekday calls will remain at 2.08p per minute, and at the weekends the rate will remain 1.38p per minute. A 15p connection fee applies to all calls.

    UK non-geographic number call rates
    On 3  December some of our call rates to UK non-geographic numbers will be changing (e.g. 07, 08 & 09 numbers and directory enquiry services). Details of all our Sky Talk call rates to non-geographic numbers can be found in the Sky Talk Tariff Guide – Weekends, Freetime, Anytime, Anytime UK and Anytime International.


    Important changes for all Sky Talk customers:

    International calls
    Calls to some numbers will no longer be classified as international geographic landlines and therefore will be chargeable at international mobile and other special higher rate number rates. For more information please see Updates To Call Charges.


    Important changes for all Sky Talk Line Rental customers effective from 1 December 2013:

    Line Rental Price
    Sky Line rental will increase from £14.50 per month to £15.40 per month.


    Effective from 3 December 2013:

    Call features with Sky Talk Line Rental

    We are also making some changes to the one-off set-up prices of some of our call feature services. From 3  December, the pay per use prices of two of our call feature services will change:
     

    • 1471 – Return call service (dialling 1471 then press 3 to return the call) will change from17.7p to 20p per use
    • 1571 – Return call service (dialling 1571 then press 0 to return the call) will change from 17.7p to 20p per use


    Call features are charged by your line rental provider. Customers who do not take line rental from Sky will not be affected by these changes.


    Details of all call rates can be found in the Sky Talk Tariff Guide, Weekends, Freetime and Anytime, or we can send you details of our call rates upon request.
     

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    1 UK calls of up to an hour to 01,02,03 and 0870 numbers only (excludes Channel Islands, indirect access & dial-up internet numbers).
    2Unlimited calls of up to an hour to 22 international geographic landline destinations: Australia, Austria, Belgium, Canada, Cyprus, Czech Republic, Denmark, France, Germany, Greece, Hungary, Ireland, Italy, Luxembourg, Netherlands, New Zealand, Norway, Poland, Spain, Sweden, Switzerland and USA (also includes calls to mobiles in Canada and USA). Acceptable Use Policy applies.
    3UK calls of up to an hour to 01,02,03, 0870 & 0845 numbers only (excludes Channel Islands, indirect access & dial-up internet numbers).
    4Unlimited calls of up to an hour to 50 international geographic landline destinations: Australia, Austria, Bangladesh, Belgium, Brazil, Bulgaria, Canada, Canary Islands, China, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hong Kong, Hungary, India, Ireland, Israel, Italy, Jamaica, Japan, Latvia, Lithuania, Luxembourg, Madeira,  Malaysia, Netherlands, New Zealand, Norway, Pakistan, Poland, Portugal, Romania, Russian Federation, Singapore, Slovak Republic, Slovenia, South Africa, Spain, Sweden, Switzerland, Thailand, Turkey and USA (also include calls to mobiles in Canada, Hong Kong and the USA). Acceptable Use Policy applies.
     

    Remember, you can view your monthly statement whenever you want at www.sky.com/mysky. Alternatively Sky TV customers can view your account by pressing the interactive button on your Sky remote and selecting Sky Active.


    If you are a Sky Talk 24/7 customer you can view details of your rates in the Sky 24/7 Tariff Guide (Adobe PDF). Please note: this is a legacy product and is no longer sold.

    If you are a Sky Talk Super Unlimited customer you can view details of your rates in the Sky Talk Super Unlimited Tariff Guide (Adobe PDF). Please note: this is a legacy product and is no longer sold.


    Here's a link to all specialised phone numbers and the charge-bands associated with them. Use the Specialised Numbers Guides in conjunction with the Sky Talk Tariff Guide to find the cost of a particular call.

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