Sky Talk Tariff Guide

  • Sky Talk Tariff Guide

     

    The Sky Talk Tariff Guide lets you find the rates for all call destinations quickly and easily and outlines certain features of the service. If you have any further questions, call us on 03442 410 499 for more information.


    Sky Talk Weekends, Freetime, Anytime, Anytime UK and Anytime International prices from 01 August 2014 (Adobe PDF)

     

    Sky Talk Weekends, Freetime, Anytime, Anytime UK and Anytime International prices from 01 December 2014 (Adobe PDF)


    To continue to give you the best service possible, sometimes we need to make updates to our call charges.

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    Important changes to Sky Talk and Line Rental effective from 1 December 2014 :

     

    Sky Line Rental
    From 1 December 2014, the standard monthly price of Sky Line Rental will increase from £15.40 to £16.40.

     


    Calls Packages Subscription Price

    At this stage, we are not making changes to the monthly charge for our Sky Talk packages for existing customers.



    Calls to Sky Call Centres

    Calls to Sky Call Centres remain inclusive at no extra charge at any time for Sky Talk Weekends, Freetime, Anytime, Anytime UK and Anytime International customers no matter how long the call.

     

    Connection Fee
    From 1 December 2014, the connection fee for non-inclusive calls will increase from 15p to 15.9p, unless a separate connection fee or minimum fee is specified. Connection fees do not apply to:

    • Weekend calls for Sky Talk Weekends customers to UK1 landlines
    • Evening and weekend calls for Sky Talk Freetime customers to UK1 landlines
    • Unlimited calls at any time for Sky Talk Anytime customers to UK1 landlines and 22 international geographic landline destinations2
    • Unlimited calls at any time for Sky Talk Anytime UK customers to UK landlines3
    • Unlimited calls at any time for Sky Talk Anytime International customers to UK landlines3 and 50 international geographic landline destinations4

     

    You'll find details about the changes we're making to our call rates below.


    UK Mobile call rates
    From 1 December 2014, calls to UK mobiles will go up from 12p to 12.7p per minute at any time of day.

    UK Landline Rates
    From 1 December 2014, non-inclusive calls to UK landlines1 will go up from 8.9p to 9.5p per minute

    Call features with Sky Talk Line Rental - Voicemail
    From 1 December 2014, the Sky Voicemail 1571 feature will be charged and so will increase from £0 per month to £1 per month. If you don’t want to continue using voicemail, you can switch it off at any time.


    Call features are charged by your line rental provider. Customers who do not take line rental from Sky will not be affected by these changes.


    Details of all call rates can be found in the Sky Talk Tariff Guide, Weekends, Freetime and Anytime, or we can send you details of our call rates upon request.
     

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    1 UK calls of up to an hour to 01,02,03 and 0870 numbers only (excludes Channel Islands, indirect access & dial-up internet numbers).
    2Unlimited calls of up to an hour to 22 international geographic landline destinations: Australia, Austria, Belgium, Canada, Cyprus, Czech Republic, Denmark, France, Germany, Greece, Hungary, Ireland, Italy, Luxembourg, Netherlands, New Zealand, Norway, Poland, Spain, Sweden, Switzerland and USA (also includes calls to mobiles in Canada and USA). Acceptable Use Policy applies.
    3UK calls of up to an hour to 01,02,03, 0870 & 0845 numbers only (excludes Channel Islands, indirect access & dial-up internet numbers).
    4Unlimited calls of up to an hour to 50 international geographic landline destinations: Australia, Austria, Bangladesh, Belgium, Brazil, Bulgaria, Canada, Canary Islands, China, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hong Kong, Hungary, India, Ireland, Israel, Italy, Jamaica, Japan, Latvia, Lithuania, Luxembourg, Madeira,  Malaysia, Netherlands, New Zealand, Norway, Pakistan, Poland, Portugal, Romania, Russian Federation, Singapore, Slovak Republic, Slovenia, South Africa, Spain, Sweden, Switzerland, Thailand, Turkey and USA (also include calls to mobiles in Canada, Hong Kong and the USA). Acceptable Use Policy applies.
     

    Remember, you can view your monthly statement whenever you want at www.sky.com/mysky. Alternatively Sky TV customers can view your account by pressing the interactive button on your Sky remote and selecting Sky Active.


    If you are a Sky Talk 24/7 customer you can view details of your rates in the Sky 24/7 Tariff Guide (Adobe PDF). Please note: this is a legacy product and is no longer sold.

    If you are a Sky Talk Super Unlimited customer you can view details of your rates in the Sky Talk Super Unlimited Tariff Guide (Adobe PDF). Please note: this is a legacy product and is no longer sold.


    Here's a link to all specialised phone numbers and the charge-bands associated with them. Use the Specialised Numbers Guides in conjunction with the Sky Talk Tariff Guide to find the cost of a particular call.

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