Offer Terms and Conditions – UK

  • Online pricing is exclusive to online purchases

    Free box and £10 set-up: Excludes existing Sky+/Sky+HD box households. One free box and £10 set-up per household. Non-standard set-up may cost extra.

    50% off Sky TV for 6 months offer: Sky TV: 50% off the standard monthly price of Original, Variety, Family, Cinema or Sports Bundles for 6 months. After 6 months, standard monthly price applies for a further 6 months. Available for new residential customers joining Sky TV. Offer excludes existing Sky+ box households. One free Sky+HD box per household. £10 standard set up.. 12 month minimum term.

    £50 Prepaid MasterCard® offer: Subject to status. Upfront payment may be required. Available to new Sky Q customers only. Rewards must be claimed at sky.com/claimed within 90 days of service being activated. Prepaid MasterCard® can be used wherever MasterCard® is accepted, except for gambling, cash withdrawals, currency, cashback or at petrol stations. Unused card values will expire 12 months after the cards are printed. One reward per household. See sky.com/incentives for further terms. £10 standard set-up fee applies. 12 month minimum subscription.

    Sky Cinema Offer: Available to existing Sky TV customer upgrading to Sky Cinema Pack. Replaces existing offers. Sky Cinema £9 or £4.25 (if you are on or upgrade to Sky Sports pack) extra per month. After 3 months standard pricing applies, currently £18 or £8.50 (if you are on or upgrade to Sky Sports pack) extra per month. Cancellation requires 31 days’ notice. Sky Cinema Pack offer cannot be taken in conjunction with Sky Family Bundle offer. Sky Cinema on Demand: requires compatible box connected to broadband (min recommended speed 2mbs). Further terms apply.

    Free Fibre Forever Offer: 25GB usage cap. Available to new and existing Sky TV with Sky Sports customers (from £47.50 per month (pm)) taking new 12 month minimum terms for Sky Fibre, Sky Talk (£0-12 per month (pm)) and Sky Line Rental (£17.40pm) and paying a £50 fibre activation fee where applicable (existing Sky Sports and up to 17Mb Sky Broadband customers only). Continuous Sky TV, Sky Sports, Sky Fibre, Sky Talk & Sky Line Rental subscriptions required to remain eligible otherwise standard price applies for Sky Fibre (currently £10pm with Sky Talk and Sky Line Rental). Not available with any other offer, unless otherwise stated.

    £10 off Sky Fibre Unlimited Offer: Available to new and existing Sky TV with Sky Sports customers (from £47.50 per month (pm)) taking new 12 month minimum terms for Sky Fibre, Sky Talk (£0-12 per month (pm)) and Sky Line Rental (£17.40pm) and paying a £50 fibre activation fee where applicable (existing Sky Sports and up to 17Mb Sky Broadband customers only). Continuous Sky TV, Sky Sports, Sky Fibre, Sky Talk & Sky Line Rental subscriptions required to remain eligible otherwise standard price applies for Sky Fibre (currently £10pm with Sky Talk and Sky Line Rental). Not available with any other offer, unless otherwise stated.

    £75 Prepaid MasterCard® for new customers joining Sky Broadband Unlimited without TV: One prepaid MasterCard® per household. You must claim your reward online at www.sky.com/claim within 90 days of your service being activated. MasterCard® terms apply. Prepaid MasterCard® can be used where MasterCard® is accepted, except for gambling, cash withdrawals, currency, cashback or at petrol station. One reward per household.

    12 months Free Sky Talk Anytime Extra: Available to new Sky Talk and Line Rental customers taking new 12 month minimum subscription for Sky Talk Anytime Extra, Sky broadband (£5-20pm) and Sky Line Rental (£17.40pm). After 12 months, standard price applies, currently £8pm plus Sky Broadband and Line Rental. Calls # UK calls of up to an hour to 01, 02, 03, 0845, 0870 & UK mobile numbers only (excludes Channel Islands, indirect access, dial-up internet & 070 numbers.

    £5 a month Broadband Unlimited: Subject to status. Upfront payment may be required. New Sky broadband, talk & line rental customers only in Sky Network areas. Up to 17Mb download speeds (vary significantly by location). After 12 months standard Broadband Unlimited price applies, currently £10 per month (pm) with Sky Talk (£0-£12 per month). No traffic management policy. External factors such as internet congestion and home wiring can affect speed. Compatible line required, otherwise connection charge from £20 may apply. No connection charge applies when joining with Sky TV. Set-up costs may apply. General: 12 month minimum subscriptions for Sky Broadband Unlimited, Sky Talk & Line Rental. Separate contracts apply to Sky TV, Sky Broadband/Fibre and Sky Talk. Prices may go up during your contract. You must get any consents required (e.g. landlord’s). Prices for Direct Debit payments only. Continuous debit/credit card mandate costs 30p pm. UK residential customers only. Customers joining Sky TV with Sky Q are eligible for Sky Q discounts instead. Offers aren’t available with any other offers. Further terms apply.

    £5 a month Sky Fibre: Subject to status. Upfront payment may be required. Available to new Sky broadband, talk & line rental customers switching calls and line rental to Sky. After 12 months, standard price applies, currently £10pm with Sky Talk (£0-£12 per month). Sky Fibre availability subject to survey. Standard fibre activation £50 for existing Sky Broadband customers. For new Sky Broadband customers with or without TV, £39 activation fee applies. External Factors e.g. internet congestion and home wiring can affect speed. Download speeds up to 38Mb. Compatible line required otherwise £20 connection charge may apply. General: 12 month min subscriptions. Separate contracts apply to Sky Fibre and Sky Talk. You must get consents required (e.g. landlord’s). Prices for DD payments only. Continuous debit/credit card mandate costs 30p pm. UK residential customers only. Not available with other offers. Further terms apply.

    £10 a month Sky Fibre Unlimited: Subject to status. Upfront payment may be required. Available to new Sky broadband, talk & line rental customers switching calls and line rental to Sky. After 6 months, standard price applies, currently £20pm with Sky Talk (£0-£12 per month). Sky Fibre Unlimited: Availability subject to survey. Standard fibre activation £50 for existing Sky Broadband customers. For new Sky Broadband customers with or without TV, £39 activation fee applies. External Factors e.g. internet congestion and home wiring can affect speed. Download speeds up to 17/38Mb. Compatible line required, otherwise connection charge from £20 may apply. No connection charge applies when joining with Sky TV. General: 12 month min subscriptions. Separate contracts apply to Sky Fibre Unlimited and Sky Talk. You must get consents required (e.g. landlord’s). Prices for DD payments only. Continuous debit/credit card mandate costs 30p pm. UK residential customers only. Not available with other offers. Further terms apply.

    NOW TV: Content streamed. WiFi broadband, HDMI connection and NOW TV account required to activate box. Credit or debit card required to set up NOW TV account. All content passes sold separately. Wide selection of catch up TV available via TV apps. Some Apps (such as Spotify & Sky Store) cost extra. Entertainment Pass currently not available on YouView and Android devices. Not all content available on catch up or live channels. For content we can not show on live channels see nowtv.com/slating. Some content unavailable on live channels and/or some devices. See nowtv.com for device compatibility requirements.

    NOW TV Offer legals: Available in Sky network areas switching their broadband, calls & line rental to Sky. Broadband Unlimited & NOW TV Entertainment for 12 months. Sky line rental (£17.40pm) required. £6.95 router delivery charge. 12 month minimum subscriptions apply for Sky Broadband Unlimited + Sky Talk & Line Rental. Download speeds up to 16Mb – speeds vary significantly by location. Compatible line required otherwise £20 connection charge may apply.

    Existing Sky TV customers introduce a friend offer: Your friend must live at a different UK address to you. We will invite you to select your reward, within £75 compliments voucher or £75 Tesco voucher once we receive your friend’s first subscription payment and you will have 90 days before the right to your reward expires. See where compliments vouchers can be spent here. We will send you your voucher or card within 45 days of your reward selection, as long as you are still with Sky. Offer not for Sky group employees or commercial use.

    Sky+HD box: Existing Sky+ box households are not eligible for a discounted box unless taking the Family Bundle. Existing customers must agree to new 12 month minimum term for Sky TV. One free/discounted box per household. Sky+HD box up to £199 if you are not eligible for discounted price (Sky TV subscription required). A Sky+HD box has all the features of Sky+ and can store an average of 60 hours of HD or 185 hours of standard definition programmes. To view free-to-air HD content you need an HD ready TV. To view Sky HD content you will also need the Family Bundle and, for Sky Sports/Sky Cinema in HD, the HD Pack (£6 a month on top of your sports/movies subscription).

    Sky+HD 2TB box: £49 for existing Sky TV customers taking their first HD package or existing Sky+HD customers adding Sky Multiscreen (£11.25pm per box). Existing Sky+HD customers are entitled to one £149 box, additional 2TB boxes £249. £249 for any existing customer who received a discounted 1TB box. New customers joining Sky TV with the Family Bundle are entitled to one £149 box. Any additional 2TB boxes thereafter or when taking without the Family Bundle are £249. Standard set-up £30 for new customers and £60 for existing Sky TV customers. Non-standard set-up may cost extra. Sky+HD 2TB box provides 1.5TB of personal storage and 0.5TB of storage for On Demand Showcase content.

    Sky HD Multiscreen box: Sky HD Multiscreen box is the SkyHD standard Digibox (No PVR functionality) which along with a Sky TV and Sky Multiscreen subscription (£12 extra pm) gives your Sky TV subscription in another room. First box free for new and existing customers when taken with a new Sky Multiscreen subscription and paying for set-up. Limited to one free box per household (and not available to customers who have already received a free standard box) otherwise £49. Replacement boxes are £99.

    Set-up: Non-standard set-up may cost extra. Box set-up times currently average 7-10 days for new customers and may be longer for existing customers upgrading to Sky+HD (excludes Highlands & Islands, Channel Islands, Scottish Islands, Isle of Man, Northern Ireland, ROI). Standard set-up of Sky+HD box is £30 when you join Sky TV online; free for existing customers with a new Multiscreen subscription (otherwise £60 or £15 for Sky+ customers selecting self set-up). Existing Sky TV customer:  Sky Broadband set-up fees for existing Sky TV customers £60 for Lite, £30 for Connect or free for Unlimited. £30 set-up fee for Connect for customers without Sky TV. Self set-up: Available to Sky+ customers for £15. Self set-up must be completed within 31 days of receipt.

    General and further terms: Subject to status. Upfront payment may be required.12 month minimum subscriptions. Prices may go up during your subscription. Non-standard set-up may cost extra. Prices may vary if you live in a flat. Sky+ functionality requires two satellite feeds. You must get any consents required (e.g. landlord's). Prices for Direct Debit payments only. Continuous debit/credit card mandate costs 30p pm. UK residential customers only.  These offers are not available with any other offers.  Further terms apply. Calls to Sky cost 5.1p per minute (plus 15p connection fee) for BT customers. Calls from other providers may vary. Correct at 10 June 2016. The full text of our customer contracts can be found here.

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