Offer Terms and Conditions – UK

  • Online pricing is exclusive to online purchases

    Free box and £10 set-up: Excludes existing Sky+/Sky+HD box households. One free box and £10 set-up per household. Non-standard set-up may cost extra.

    £25 Reward Offer: Subject to status. Upfront payment may be required. New to Sky customers only. Choose from a £25 M&S e-Voucher, £25 Tesco in store voucher or £25 Prepaid MasterCard®. All rewards must be claimed at sky.com/claim within 90 days of service being activated. £25 Prepaid MasterCard® can be used wherever MasterCard® is accepted, except for gambling, cash withdrawals, currency, cashback or at petrol stations. Unused card values will expire 12 months after the cards are printed. Further terms apply. To receive the M&S e-Voucher or Tesco in store voucher you need a valid email address and the ability to print. Tesco in store voucher not redeemable online. See sky.com/incentives for further terms. General offer terms: Availability subject to stock. Not available with any other offer unless stated. While stocks last. One reward per household.

    Sky Movies Offer: Existing Sky TV Customer Offer: Sky Movies £9 extra a month for 6 months (£5.25 if already a Sky Sports Customer), then you will continue to receive Sky Movies, £18 extra pm, 31 days’ notice to cancel (£10.50 if a Sky Sports customer). Offer not available with any other offer. Sky TV: £20-£80 a month. Subject to Status, upfront payment may be required. Prices may go up during your contract. 12 month min & further terms apply.

    One year free Sky Broadband Unlimited: Subject to status. Upfront payment may be required. New Sky broadband, talk & line rental customers only in Sky Network areas. Up to 17Mb download speeds (vary significantly by location). After 12 months standard Broadband Unlimited price applies, currently £10 per month (pm) with Sky Talk (£0-£12 per month). No traffic management policy. External factors such as internet congestion and home wiring can affect speed. Compatible line required, otherwise connection charge from £20 may apply. Set-up costs may apply. General: 12 month minimum subscriptions for Sky Broadband Unlimited, Sky Talk & Line Rental. Separate contracts apply to Sky TV, Sky Broadband/Fibre and Sky Talk. Prices may go up during your contract. You must get any consents required (e.g. landlord’s). Prices for Direct Debit payments only. Continuous debit/credit card mandate costs 30p pm. UK residential customers only. Customers joining Sky TV with Sky Q are eligible for Sky Q discounts instead. Offers aren’t available with any other offers. Further terms apply.

    £10 a month Sky Fibre Unlimited: Subject to status. Upfront payment may be required. Available to new Sky broadband, talk & line rental customers switching calls and line rental to Sky. After 12 months, standard price applies, currently £20pm with Sky Talk (£0-£12 per month). Sky Fibre Unlimited: Availability subject to survey. Standard fibre activation £50. For new Sky broadband customers, £35 Fibre activation fee applies. External Factors e.g. internet congestion and home wiring can affect speed. Download speeds up to 17/38Mb. Compatible line required otherwise £20 connection charge may apply. General: 12 month min subscriptions. Separate contracts apply to Sky Fibre Unlimited and Sky Talk. You must get consents required (e.g. landlord’s). Prices for DD payments only. Continuous debit/credit card mandate costs 30p pm. UK residential customers only. Customers joining Sky TV with Sky Q are eligible for Sky Q discounts instead. Not available with other offers. Further terms apply.

    One year free Sky Fibre: Subject to status. Upfront payment may be required. Available to new Sky broadband, talk & line rental customers switching calls and line rental to Sky. After 12 months, standard price applies, currently £10pm with Sky Talk (£0-£12 per month). Sky Fibre availability subject to survey. Standard fibre activation £50. For new Sky broadband customers, £35 Fibre activation fee applies. External Factors e.g. internet congestion and home wiring can affect speed. Download speeds up to 38Mb. Compatible line required otherwise £20 connection charge may apply. General: 12 month min subscriptions. Separate contracts apply to Sky Fibre and Sky Talk. You must get consents required (e.g. landlord’s). Prices for DD payments only. Continuous debit/credit card mandate costs 30p pm. UK residential customers only. Customers joining Sky TV with Sky Q are eligible for Sky Q discounts instead. Not available with other offers. Further terms apply.

    £100 M&S e-Voucher: £100 M&S e-Voucher for new customers joining Sky Broadband Unlimited without TV online. One e-Voucher per household. M&S terms apply. You must claim your e-Voucher online at www.sky.com/claim within 90 days of your service being activated. To receive an M&S e-Voucher you need a valid email address and the ability to print. Not available with any other offer.

    Sky Multiscreen setup offer: Free standard set-up when taking a new Sky Multiscreen subscription. First Multiscreen HD box is free with your first Multiscreen subscription, otherwise £49. Excludes existing Multiscreen/Multiroom box households. Limited to one free box and set up per household.

    NOW TV: Content streamed. WiFi broadband, HDMI connection and NOW TV account required to activate box. Credit or debit card required to set up NOW TV account. All content passes sold separately. Wide selection of catch up TV available via TV apps. Some Apps (such as Spotify & Sky Store) cost extra. Entertainment Pass currently not available on YouView and Android devices. Not all content available on catch up or live channels. For content we can not show on live channels see nowtv.com/slating. Some content unavailable on live channels and/or some devices. See nowtv.com for device compatibility requirements.

    NOW TV Offer legals: Available in Sky network areas switching their broadband, calls & line rental to Sky. Broadband Unlimited & NOW TV Entertainment for 12 months. Sky line rental (£17.40pm) required. £6.95 router delivery charge. 12 month minimum subscriptions apply for Sky Broadband Unlimited + Sky Talk & Line Rental. Download speeds up to 16Mb – speeds vary significantly by location. Compatible line required otherwise £20 connection charge may apply.

    Existing Sky TV customers introduce a friend offer: Your friend must live at a different UK address to you. We will invite you to select your reward, within £75 compliments voucher or £75 Tesco voucher once we receive your friend’s first subscription payment and you will have 90 days before the right to your reward expires. See where compliments vouchers can be spent here. We will send you your voucher or card within 45 days of your reward selection, as long as you are still with Sky. Offer not for Sky group employees or commercial use.

    Sky+HD box: Existing Sky+ box households are not eligible for a discounted box unless taking the Family Bundle. Existing customers must agree to new 12 month minimum term for Sky TV. One free/discounted box per household. Sky+HD box up to £199 if you are not eligible for discounted price (Sky TV subscription required). A Sky+HD box has all the features of Sky+ and can store an average of 60 hours of HD or 185 hours of standard definition programmes. To view free-to-air HD content you need an HD ready TV. To view Sky HD content you will also need the Family Bundle and, for Sky Sports/Sky Movies in HD, the HD Pack (£6 a month on top of your sports/movies subscription).

    Sky+HD 2TB box: £49 for existing Sky TV customers taking their first HD package or existing Sky+HD customers adding Sky Multiscreen (£11.25pm per box). Existing Sky+HD customers are entitled to one £149 box, additional 2TB boxes £249. £249 for any existing customer who received a discounted 1TB box. New customers joining Sky TV with the Family Bundle are entitled to one £149 box. Any additional 2TB boxes thereafter or when taking without the Family Bundle are £249. Standard set-up £30 for new customers and £60 for existing Sky TV customers. Non-standard set-up may cost extra. Sky+HD 2TB box provides 1.5TB of personal storage and 0.5TB of storage for On Demand Showcase content.

    Sky HD Multiscreen box: Sky HD Multiscreen box is the SkyHD standard Digibox (No PVR functionality) which along with a Sky TV and Sky Multiscreen subscription (£12 extra pm) gives your Sky TV subscription in another room. First box free for new and existing customers when taken with a new Sky Multiscreen subscription and paying for set-up. Limited to one free box per household (and not available to customers who have already received a free standard box) otherwise £49. Replacement boxes are £99.

    Set-up: Non-standard set-up may cost extra. Box set-up times currently average 7-10 days for new customers and may be longer for existing customers upgrading to Sky+HD (excludes Highlands & Islands, Channel Islands, Scottish Islands, Isle of Man, Northern Ireland, ROI). Standard set-up of Sky+HD box is £30 when you join Sky TV online; free for existing customers with a new Multiscreen subscription (otherwise £60 or £15 for Sky+ customers selecting self set-up). Existing Sky TV customer:  Sky Broadband set-up fees for existing Sky TV customers £60 for Lite, £30 for Connect or free for Unlimited. £30 set-up fee for Connect for customers without Sky TV. Self set-up: Available to Sky+ customers for £15. Self set-up must be completed within 31 days of receipt.

    General and further terms: Subject to status. Upfront payment may be required.12 month minimum subscriptions. Prices may go up during your subscription. Non-standard set-up may cost extra. Prices may vary if you live in a flat. Sky+ functionality requires two satellite feeds. You must get any consents required (e.g. landlord's). Prices for Direct Debit payments only. Continuous debit/credit card mandate costs 30p pm. UK residential customers only.  These offers are not available with any other offers.  Further terms apply. Calls to Sky cost 5.1p per minute (plus 15p connection fee) for BT customers. Calls from other providers may vary. Correct at 22 April 2016. The full text of our customer contracts can be found here.

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