Offer Terms and Conditions – UK
Online pricing is exclusive to online purchases
New Sky TV Customer online £100 credit: £100 bill credit when you join Sky TV online. Only available at Sky.com. Credit applied to first bill. 12 month minimum term. Sky TV Packages £21.50-£62 per month (pm). Sky Movies Box Office and Sky Store costs extra. This offer does not include standalone Premium Channels and is not available in conjunction with any other offer. Offer ends 16 December 2013.
Free Sky+HD box offer: Sky box free with free standard set-up for new customers joining Sky TV online. One free box per household. This is a new customer offer.
Existing Sky TV customer online Marks and Spencer voucher offer: £25 M&S voucher for existing Sky TV customers upgrading to Entertainment Extra+. Only available at sky.com. One voucher per household. Voucher sent within 45 days of activating your service, to the email address provided when joining Sky TV. M&S terms apply. Offer ends 12 December 2013.
Existing customer free Sky+HD box: Upfront payment may be required. One free box and standard set up per household. White Sky+ box households must take self-set up option. All other existing Sky+box households will receive free standard set-up. You’ll need to complete your self-set-up within 31 days of getting your box. Some HD channels are available without subscription New 12 month Sky TV minimum term applies for existing customers. Offer not available in conjunction with any other offers.
Sky Go Extra 2 months free trial: Sky Go Extra available free for 2 months for new and existing Sky TV customers. After 2 months you will continue to receive Sky Go Extra at £5pm extra unless you call us to cancel at least 31 days before the end of the 2 month period. Not available in conjunction with any other offer.
Introduce a Friend £75 M&S voucher offer: Introduce a Friend £75 M&S voucher offer: Only available by following the steps set out on this website and not by any other means e.g. via a retail outlet. New customer introduced cannot be in same household. Existing Sky TV customer must remain an active subscriber to qualify. Existing customer will be sent an email with details of how to claim their voucher within 24 hours of Sky’s receipt of new customer’s first subscription payment. Vouchers must be claimed within 90 days of the date of this email and will be sent within 45 days of the claim being made. Vouchers subject to separate terms and conditions. Not available in conjunction with any other offer. Offer excludes Sky group employees and agents and cannot be offered commercially.
Upfront line rental: Available to new and existing customers taking Sky Broadband, Talk and line rental. Line rental is charged as an upfront cost of £140.40 for the entire 12 months. Equivalent to £11.70 per month - a saving of £33.60 over 12 months at our current standard monthly price (£14.50). Our standard monthly price will increase to £15.40 from 1 December 2013. After the 12 months has ended, you will automatically be moved on to the standard monthly price, unless you specify otherwise. Only available by calling 08442 410311.
Sky+HD box: Existing Sky+ box households are not eligible for a discounted box unless taking Sky Entertainment Extra+. Existing customers must agree to new 12 month minimum term for Sky TV. One free/discounted box per household. Sky+HD box up to £199 if you are not eligible for discounted price (Sky TV subscription required). A Sky+HD box has all the features of Sky+ and can store an average of 60 hours of HD or 185 hours of standard definition programmes. To view free-to-air HD content you need an HD ready TV. To view Sky HD content you will also need Sky Entertainment Extra+ and, for Sky Sports/Sky Movies in HD, the HD Pack (£5.25 a month on top of your sports/movies subscription).
Sky+HD 2TB box: £49 for existing Sky TV customers taking their first HD package or existing Sky+HD customers adding Sky Multiscreen (£11.25pm per box). Existing Sky+HD customers are entitled to one £149 box, additional 2TB boxes £249. £249 for any existing customer who received a discounted 1TB box. New customers joining Sky TV with Sky Entertainment Extra+ are entitled to one £149 box. Any additional 2TB boxes thereafter or when taking without Sky Entertainment Extra+ are £249. Standard set-up £30 for new customers and £60 for existing Sky TV customers. Non-standard set-up may cost extra. Sky+HD 2TB box provides 1.5TB of personal storage and 0.5TB of storage for On Demand Showcase content.
Sky HD Multiscreen box: Sky HD Multiscreen box is the SkyHD standard Digibox (No PVR functionality) which along with a Sky TV and Sky Multiscreen subscription (£11.25 extra pm) gives your Sky TV subscription in another room. First box free for new and existing customers when taken with a new Sky Multiscreen subscription and paying for set-up. Limited to one free box per household (and not available to customers who have already received a free standard box) otherwise £49. Replacement boxes are £99.
Sky Multiscreen setup offer: Free standard set-up when taking a new Sky Multiscreen subscription. First Multiscreen HD box is free with your first Multiscreen subscription, otherwise £49. Excludes existing Multiscreen/Multiroom box households. Limited to one free box and set up per household.
Set-up: Non-standard set-up may cost extra. Box set-up times currently average 7-10 days for new customers and may be longer for existing customers upgrading to Sky+HD (excludes Highlands & Islands, Channel Islands, Scottish Islands, Isle of Man, Northern Ireland, ROI). Standard set-up of Sky+HD box is £30 when you join Sky TV online; free for existing customers with a new Multiscreen subscription (otherwise £60 or £15 for Sky+ customers selecting self set-up). Existing Sky TV customer: Sky Broadband set-up fees for existing Sky TV customers £60 for Lite, £30 for Connect or free for Unlimited. £30 set-up fee for Connect for customers without Sky TV. Self set-up: Available to Sky+ customers for £15. Self set-up must be completed within 31 days of receipt.
General and further terms: Subject to status. Upfront payment may be required.12 month minimum subscriptions. Prices may go up during your subscription. Non-standard set-up may cost extra. Prices may vary if you live in a flat. Sky+ functionality requires two satellite feeds. You must get any consents required (e.g. landlord's). Prices for Direct Debit payments only. Continuous debit/credit card mandate costs 50p pm. UK, Channel Islands and Isle of Man residential customers only. These offers are not available with any other offers. Further terms apply. Calls to Sky cost 5.1p per minute (plus 15p connection fee) for BT customers. Calls from other providers may vary. Correct at 6 December 2013. The full text of our customer contracts can be found here.