Offer Terms and Conditions – UK

  • Online pricing is exclusive to online purchases

    Sky Sports 5: Available with Sky Sports Pack. Existing Sky Sports customers must activate Sky Sports 5. Box and set up costs may apply for new customers.

    Free box and £10 set-up: Excludes existing Sky+/Sky+HD box households. One free box and £10 set-up per household. Non-standard set-up may cost extra.

    6 months half price Sky Movies: Available to new and existing Sky TV customers. £10 set-up cost and 12 month contracts apply to new customers. Sky TV from £21.50pm. Sky Movies £8.25 or £4.25 (with Sky Sports Pack) extra per month. After 6 months £16.50 or £8.50 (with Sky Sports pack) extra per month, unless you give us at least 31 days’ notice to cancel. Not available with other Sky TV offers. If you are an existing customer this offer will replace any existing Sky TV offers you may have on your account. Comparison against online subscription services without Sky Movies using top 100 from UK box office over 12 months. See sky.com/blockbusters.

    Choice of reward: Choice of £25 M&S Voucher, £25 Tesco Gift Card, £25 Prepaid MasterCard® for new Sky customers joining with Sky TV. You must claim your reward online at www.sky.com/claim within 90 days of your service being activated. One reward per household. M&S, Tesco or MasterCard® and further terms apply. Not available with any other Sky TV offer.

    Sky Go Extra 2 months free trial: Offer only for existing Sky TV customers who have not previously taken up the same offer. Excludes existing Sky Go Extra and Multiscreen customers. Content depends on your Sky TV package. Sky Movies Pack required for movies. Download selected content in the UK and Ireland via Wi-Fi. After 2 months you will continue to receive Sky Go Extra at £5pm extra unless you call us to cancel at least 31 days before the end of the 2 month period. Not available with other Sky TV offers.

    Sky Multiscreen setup offer: Free standard set-up when taking a new Sky Multiscreen subscription. First Multiscreen HD box is free with your first Multiscreen subscription, otherwise £49. Excludes existing Multiscreen/Multiroom box households. Limited to one free box and set up per household. Not available with other Sky TV offers. Not available with any other offers.

    New customers introduce a friend offer: Offer available online or by calling the UK call centre on 08442 410 101. Your friend must live at a different UK address to you. Choice of £75 Compliments voucher, £75 Tesco voucher for new customers joining Sky TV. Compliments vouchers can be spent here. You must claim your reward online at www.sky.com/claim within 90 days of your service being activated. Offer not for Sky group employees or commercial use. Not available with any other offers.

    NOW TV: Content streamed. WiFi broadband, HDMI connection and NOW TV account required to activate box. Credit or debit card required to set up NOW TV account. All content passes sold separately. Wide selection of catch up TV available via TV apps. Some Apps (such as Spotify & Sky Store) cost extra. Entertainment Pass currently not available on YouView and Android devices. Not all content available on catch up or live channels. For content we can not show on live channels see nowtv.com/slating. Some content unavailable on live channels and/or some devices. See nowtv.com for device compatibility requirements.

    NOW TV Offer legals: Available in Sky network areas switching their broadband, calls & line rental to Sky. Broadband Unlimited & NOW TV Entertainment for 12 months. Sky line rental (£16.40pm) required. £6.95 router delivery charge. 12 month minimum subscriptions apply for Sky Broadband Unlimited + Sky Talk & Line Rental. Download speeds up to 16Mb – speeds vary significantly by location. Compatible line required otherwise £20 connection charge may apply. Not available with any other offers.

    Existing Sky TV customers introduce a friend offer: Your friend must live at a different UK address to you. We will invite you to select your reward, within £75 compliments voucher or £75 Tesco voucher once we receive your friend’s first subscription payment and you will have 90 days before the right to your reward expires. See where compliments vouchers can be spent here. We will send you your voucher or card within 45 days of your reward selection, as long as you are still with Sky. Offer not for Sky group employees or commercial use. Not available with any other offers.

    Sky+HD box: Existing Sky+ box households are not eligible for a discounted box unless taking the Family Bundle. Existing customers must agree to new 12 month minimum term for Sky TV. One free/discounted box per household. Sky+HD box up to £199 if you are not eligible for discounted price (Sky TV subscription required). A Sky+HD box has all the features of Sky+ and can store an average of 60 hours of HD or 185 hours of standard definition programmes. To view free-to-air HD content you need an HD ready TV. To view Sky HD content you will also need the Family Bundle and, for Sky Sports/Sky Movies in HD, the HD Pack (£5.25 a month on top of your sports/movies subscription).

    12 months free Sky Broadband Unlimited: 12 months free Sky Broadband Unlimited for new Sky Broadband customers switching their broadband, calls and line rental to Sky. After 12 months £7.50 a month with Sky Talk. Sky Movies pack required for Sky Movies Disney (£16.50 a month with Sky TV). Sky Network areas only. £6.95 router delivery charge. Sky Line Rental at £16.40 a month required. Download speeds up to 17Mb – speeds vary significantly by location.

    6 months free Sky Fibre Unlimited offer: Available to new Sky Fibre customers taking line rental and calls from Sky (whether as new or existing calls and line rental customers), who join or upgrade to Sky Fibre Unlimited. Free for the first 6 months, £20 a month thereafter. New 18 month Sky Talk and Line Rental minimum terms apply for existing customers. After first 6 months, standard price applies, currently £20pm, plus Sky Talk and Line Rental. £6.95 router delivery charge. Availability subject to survey. Download speeds up to 38Mb - speeds vary significantly by location. Sky Talk: Sky Talk Weekends £0pm. Compatible line required otherwise £20 connection charge may apply. 18 month minimum subscriptions apply.

    Sky+HD 2TB box: £49 for existing Sky TV customers taking their first HD package or existing Sky+HD customers adding Sky Multiscreen (£11.25pm per box). Existing Sky+HD customers are entitled to one £149 box, additional 2TB boxes £249. £249 for any existing customer who received a discounted 1TB box. New customers joining Sky TV with the Family Bundle are entitled to one £149 box. Any additional 2TB boxes thereafter or when taking without the Family Bundle are £249. Standard set-up £30 for new customers and £60 for existing Sky TV customers. Non-standard set-up may cost extra. Sky+HD 2TB box provides 1.5TB of personal storage and 0.5TB of storage for On Demand Showcase content.

    Sky HD Multiscreen box: Sky HD Multiscreen box is the SkyHD standard Digibox (No PVR functionality) which along with a Sky TV and Sky Multiscreen subscription (£11.25 extra pm) gives your Sky TV subscription in another room. First box free for new and existing customers when taken with a new Sky Multiscreen subscription and paying for set-up. Limited to one free box per household (and not available to customers who have already received a free standard box) otherwise £49. Replacement boxes are £99.

    Set-up: Non-standard set-up may cost extra. Box set-up times currently average 7-10 days for new customers and may be longer for existing customers upgrading to Sky+HD (excludes Highlands & Islands, Channel Islands, Scottish Islands, Isle of Man, Northern Ireland, ROI). Standard set-up of Sky+HD box is £30 when you join Sky TV online; free for existing customers with a new Multiscreen subscription (otherwise £60 or £15 for Sky+ customers selecting self set-up). Existing Sky TV customer:  Sky Broadband set-up fees for existing Sky TV customers £60 for Lite, £30 for Connect or free for Unlimited. £30 set-up fee for Connect for customers without Sky TV. Self set-up: Available to Sky+ customers for £15. Self set-up must be completed within 31 days of receipt.

    General and further terms: Subject to status. Upfront payment may be required.12 month minimum subscriptions. Prices may go up during your subscription. Non-standard set-up may cost extra. Prices may vary if you live in a flat. Sky+ functionality requires two satellite feeds. You must get any consents required (e.g. landlord's). Prices for Direct Debit payments only. Continuous debit/credit card mandate costs 50p pm. UK residential customers only.  These offers are not available with any other offers.  Further terms apply. Calls to Sky cost 5.1p per minute (plus 15p connection fee) for BT customers.  Calls from other providers may vary. Correct at 19 December 2014. The full text of our customer contracts can be found here.

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