Offer Terms and Conditions – UK

  • Online pricing is exclusive to online purchases

    £330 savings: Calculated over 24 months and based on a Sky TV customer with Sky Sports taking Sky Broadband Unlimited (£0pm for 24 months), Sky Talk Weekends (£0pm) and Sky Line Rental on a 12 month minimum term (£15.40pm) paying £6.95 router delivery charge and £0 set up, compared to taking BT’s Unlimited Broadband introductory offer, ie taking Unlimited Broadband (6 months free, then £16 a month), BT Weekend Calls (£0pm) and BT line rental (£15.99) on an 18 month minimum term, paying £6.95 router delivery charge and £0 set up. See www.sky.com/savings for more details. BT Broadband include BT Home Hub 4 (BT Vision Ready) & Hub phone, advanced McAfee security, unlimited WiFi minutes, access to over 12 million WiFi hotspots worldwide, BT SmartTalk App, BT Sport, evening and weekend VOIP calls and 5GB Cloud Online Storage and BT Infinity also includes BT Net Protect Plus, at no extra charge. BT offer inclusive calls to 0845 numbers (subject to fair use policy). McAfee security available free for 12 months with Sky, £3 per month thereafter unless cancelled by customer. Other BT offers may apply. See BT.com for details.

    2 years free offer: To be eligible for 2 years free unlimited broadband you must be and remain a Sky Broadband Unlimited, Sky Talk, Line Rental and Sky TV with Sky Sports customer throughout the offer period and activate Sky Sports 5 (launches 12.08.14. See www.sky.com/2yearsfree). New customers must take all 4 services for a minimum 12 months; existing customers must take Sky Broadband Unlimited, Sky Talk and Sky Line Rental for a minimum 18 months. If you are no longer eligible for this offer Sky Broadband Unlimited will be charged at its then standard monthly price (currently £7.50 with Sky TV and Talk, or £10 with Sky Talk only). Sky TV with Sky Sports is currently from £46 pm. Standard prices may increase during the offer period. Not available with any other offer. Box and set up costs may apply for new Sky TV customers.

    Sky Sports 5: Sky TV with Sky Sports currently from £43.50pm. Existing Sky Sports customers must activate Sky Sports 5. Box and set up costs may apply for new customers.

    Free box and £10 set-up: Excludes existing Sky+/Sky+HD box households. One free box and £10 set-up per household. Non-standard set-up may cost extra.

    Choice of £100 reward: Choice of £100 M&S voucher, £100 Tesco voucher, £100 Prepaid MasterCard® for new customers joining Sky TV. One reward per household. M&S, Tesco or MasterCard® terms apply to your reward. You must claim your reward online at www.sky.com/claim within 90 days of your service being activated.

    12 months 25% off The Original Bundle Offer: Available to new UK residential customer joining Sky TV with The Original Bundle. This offer is not available with any other Sky TV offer. £10 standard set-up fees apply.

    Sky Multiscreen setup offer: Free standard set-up when taking a new Sky Multiscreen subscription. First Multiscreen HD box is free with your first Multiscreen subscription, otherwise £49. Excludes existing Multiscreen/Multiroom box households. Limited to one free box and set up per household.

    Existing customer Sky Broadband Unlimited Marks and Spencer voucher offer: £25 M&S voucher only available to existing Sky TV customers switching their broadband, calls and line rental to Sky and taking Sky Broadband Unlimited (Sky Line rental required). Only available via sky.com. One voucher per household. M&S terms apply. You must claim your voucher online at www.sky.com/claim within 90 days of your services being activated.

    New customer Sky Broadband Unlimited Marks and Spencer voucher offer: £25 M&S voucher only available to new customers joining Sky without Sky TV and taking Sky Broadband Unlimited (Sky Line rental required). Only available via sky.com. One voucher per household. M&S terms apply. You must claim your voucher online at www.sky.com/claim within 90 days of your services being activated.

    Sky Fibre Unlimited £10 a month for 6 months offer: Available to new Sky Fibre customers taking line rental and calls from Sky (whether as new or existing calls and line rental customers), who join or upgrade to Sky Fibre Unlimited. £10 a month for the first 6 months, £20 a month thereafter. New 18 month Sky Talk and Line Rental minimum terms apply for existing customers. After first 6 months, standard price applies, currently £20pm, plus Sky Talk and Line Rental. £6.95 router delivery charge. Availability subject to survey. Download speeds up to 38Mb - speeds vary significantly by location. Sky Talk: Compatible line required, otherwise connection charge from £20 may apply. Sky Talk Weekends £0pm. Sky Talk Anytime/Anytime UK £5pm. Sky Talk Anytime International £10pm. 18 month minimum subscriptions apply.

    Sky Fibre Unlimited £10 a month for 12 months offer: Available to new and existing Sky Sports customers taking Sky Fibre & line rental and calls from Sky (whether as new or existing calls and line rental customers), who join or upgrade to Sky Fibre Unlimited. £10 a month for the first 12 months, £20 a month thereafter. New 18 month Sky Talk and Line Rental minimum terms apply for existing customers. After first 12 months, standard price applies, currently £20pm, plus Sky Talk and Line Rental. £6.95 router delivery charge. Availability subject to survey. Download speeds up to 38Mb - speeds vary significantly by location. Sky Talk: Compatible line required, otherwise connection charge from £20 may apply. Sky Talk Weekends £0pm. Sky Talk Anytime/Anytime UK £5pm. Sky Talk Anytime International £10pm. 18 month minimum subscriptions apply.

    £3.75 a month for 12 months Sky Broadband Unlimited offer: Available for new and existing Sky TV customers taking broadband, calls and line rental with Sky. After 12 months, standard price (currently £7.50 pm with Sky TV) will apply. Sky Line Rental at £15.40 a month required. £6.95 router delivery charge. See sky.com for more details and our usage policies. Download speeds up to 17Mb – speeds vary significantly by location.

    Existing Sky TV customer £3.75 a month for 12 months Sky Broadband Unlimited offer: For existing Sky TV customers switching their broadband, calls and line rental to Sky. £3.75 a month for 12 months. After that, £7.50 a month for Sky TV customers. Sky Line Rental at £15.40 a month required. £6.95 router delivery charge. See sky.com for more details and our usage policies. Download speeds up to 17Mb – speeds vary significantly by location.

    Sky Go Extra 2 months free trial: Offer only for existing Sky TV customers who have not previously taken up the same offer. Excludes existing Sky Go Extra and Multiscreen customers. Content depends on your Sky TV package. Sky Movies Pack required for movies. Download selected content in the UK via Wi-Fi. After 2 months you will continue to receive Sky Go Extra at £5pm extra unless you call us to cancel at least 31 days before the end of the 2 month period.

    3 months half price Sky Sports offer: Available to existing Sky TV customers upgrading to the Sky Sports Pack. Sky Sports Pack £12.25 (£8.25 for Sky Movies customers) extra per month for 3 months, £24.50 (£16.50 for Sky Movies customers) extra a month thereafter. Limited time offer.

    New customers introduce a friend offer: Offer available online or by calling the UK call centre on 08442 410 101. Your friend must live at a different UK address to you. Choice of £75 Compliments voucher, £75 Tesco voucher for new customers joining Sky TV. Compliments vouchers can be spent here. You must claim your reward online at www.sky.com/claim within 90 days of your service being activated. Offer not for Sky group employees or commercial use. Not available with any other offers.

    Existing Sky TV customers introduce a friend offer: Your friend must live at a different UK address to you. We will invite you to select your reward, within £75 compliments voucher or £75 Tesco voucher once we receive your friend’s first subscription payment and you will have 90 days before the right to your reward expires. See where compliments vouchers can be spent here. We will send you your voucher or card within 45 days of your reward selection, as long as you are still with Sky. Offer not for Sky group employees or commercial use. Not available with any other offers.

    Sky+HD box: Existing Sky+ box households are not eligible for a discounted box unless taking the Family Bundle. Existing customers must agree to new 12 month minimum term for Sky TV. One free/discounted box per household. Sky+HD box up to £199 if you are not eligible for discounted price (Sky TV subscription required). A Sky+HD box has all the features of Sky+ and can store an average of 60 hours of HD or 185 hours of standard definition programmes. To view free-to-air HD content you need an HD ready TV. To view Sky HD content you will also need the Family Bundle and, for Sky Sports/Sky Movies in HD, the HD Pack (£5.25 a month on top of your sports/movies subscription).

    Sky+HD 2TB box: £49 for existing Sky TV customers taking their first HD package or existing Sky+HD customers adding Sky Multiscreen (£11.25pm per box). Existing Sky+HD customers are entitled to one £149 box, additional 2TB boxes £249. £249 for any existing customer who received a discounted 1TB box. New customers joining Sky TV with the Family Bundle are entitled to one £149 box. Any additional 2TB boxes thereafter or when taking without the Family Bundle are £249. Standard set-up £30 for new customers and £60 for existing Sky TV customers. Non-standard set-up may cost extra. Sky+HD 2TB box provides 1.5TB of personal storage and 0.5TB of storage for On Demand Showcase content.

    Sky HD Multiscreen box: Sky HD Multiscreen box is the SkyHD standard Digibox (No PVR functionality) which along with a Sky TV and Sky Multiscreen subscription (£11.25 extra pm) gives your Sky TV subscription in another room. First box free for new and existing customers when taken with a new Sky Multiscreen subscription and paying for set-up. Limited to one free box per household (and not available to customers who have already received a free standard box) otherwise £49. Replacement boxes are £99.

    Set-up: Non-standard set-up may cost extra. Box set-up times currently average 7-10 days for new customers and may be longer for existing customers upgrading to Sky+HD (excludes Highlands & Islands, Channel Islands, Scottish Islands, Isle of Man, Northern Ireland, ROI). Standard set-up of Sky+HD box is £30 when you join Sky TV online; free for existing customers with a new Multiscreen subscription (otherwise £60 or £15 for Sky+ customers selecting self set-up). Existing Sky TV customer:  Sky Broadband set-up fees for existing Sky TV customers £60 for Lite, £30 for Connect or free for Unlimited. £30 set-up fee for Connect for customers without Sky TV. Self set-up: Available to Sky+ customers for £15. Self set-up must be completed within 31 days of receipt.

    General and further terms: Subject to status. Upfront payment may be required.12 month minimum subscriptions. Prices may go up during your subscription. Non-standard set-up may cost extra. Prices may vary if you live in a flat. Sky+ functionality requires two satellite feeds. You must get any consents required (e.g. landlord's). Prices for Direct Debit payments only. Continuous debit/credit card mandate costs 50p pm. UK residential customers only.  These offers are not available with any other offers.  Further terms apply. Calls to Sky cost 5.1p per minute (plus 15p connection fee) for BT customers.  Calls from other providers may vary. Correct at 27 August 2014. The full text of our customer contracts can be found here.

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