Offer Terms and Conditions – UK
Online pricing is exclusive to online purchases.
Prices apply to your first Sky+HD box only.
Free Sky+HD box offer: Sky box free with free standard set-up for new customers joining Sky TV online. One free box per household. This is a new customer offer.
New Sky TV customer online Marks and Spencer voucher offer: £25 M&S vouchers for new customers joining Sky TV. Only available at sky.com. Not available in conjunction with any other offer. One voucher per household. Voucher sent, within 45 days of activating your service, to the email address provided when joining Sky. M&S terms apply.
Free Wireless Connector offer: Available to new and existing Sky TV customers adding the Movies Pack (Movies 1&2). Offer ends 27 June 2013. Wireless Connector normally £21.95. Self set-up required.
Sky Broadband Unlimited Marks and Spencer voucher offer: £25 M&S voucher for new customers in sky network areas, switching their broadband, calls# and line rental to Sky. Only available at sky.com. Excludes customers joining with Sky TV. Not available in conjunction with any other offer. One voucher per household. Voucher sent, within 45 days of activating your service, to the email address provided when joining Sky. M&S terms apply. Offer ends 13 June 2013.
3 months free line rental offer: Available to new customers taking Sky Broadband, Talk and line rental. Line rental is £14.50 a month. After 3 months, you will automatically be moved on to the standard monthly price. Offer ends 13 June 2013.
Existing customer free Sky+HD box offer: Upgrade to Sky+HD to get a free Sky+HD box (set-up fee may apply). Existing Sky+HD box households are not eligible for a discounted box. One free box per household. 12 month min term.
Movies and Sports upgrades offers: £5 one-off discount when you upgrade online to the Sky Sports Pack (£21 extra a month) or the Sky Movies Pack (£16 extra a month), £10 one-off discount when you upgrade to both the Sky Sports Pack and Sky Movies Pack. This offer does not include standalone Premium Channels and is not available in conjunction with any other offer or to customers with single Sports or single Movies.
Introduce a Friend £75 M&S voucher offer: Introduce a Friend £75 M&S voucher offer: Only available by following the steps set out on this website and not by any other means e.g. via a retail outlet. New customer introduced cannot be in same household. Existing Sky TV customer must remain an active subscriber to qualify. Existing customer will be sent an email with details of how to claim their voucher within 24 hours of Sky’s receipt of new customer’s first subscription payment. Vouchers must be claimed within 90 days of the date of this email and will be sent within 45 days of the claim being made. Vouchers subject to separate terms and conditions. Not available in conjunction with any other offer. Offer excludes Sky group employees and agents and cannot be offered commercially.
Upfront line rental offer: Available to new and existing customers taking Sky Broadband, Talk and line rental. Line rental is charged as an upfront cost of £119.40 for the entire 12 months. Equivalent to £9.95 per month - a saving of £54.60 over 12 months. Standard monthly price £14.50. After the 12 months has ended, you will automatically be moved on to the standard monthly price, unless you specify otherwise. Offer ends 29 June 2013.
Sky+HD box: Existing Sky+ box households are not eligible for a discounted box unless taking Sky Entertainment Extra+. Existing customers must agree to new 12 month minimum term for Sky TV. One free/discounted box per household. Sky+HD box up to £199 if you are not eligible for discounted price (Sky TV subscription required). A Sky+HD box can store an average of 60 hours of HD or 185 hours of standard definition programmes. HD ready TV required.
Sky+ box: Existing Sky+ box households are not eligible for a discounted box. Existing customers must agree to new 12 month minimum term for Sky TV. One free/discounted box per household. Sky+ box up to £199 if you are not eligible for discounted price (Sky TV subscription required). You will receive a Sky+HD box which has all the features of Sky+ and can store an average of 185 hours of standard definition programmes. To view free-to-air HD content you need an HD ready TV. To view Sky HD content you will also need Sky Entertainment Extra+ and, for Sky Sports/Sky Movies in HD, the HD Pack (£5.25 a month).
Sky+HD 2TB box: £49 for existing Sky TV customers taking their first HD package or existing Sky+HD customers adding Sky Multiroom (£10.25pm per box). Existing Sky+HD customers are entitled to one £149 box, additional 2TB boxes £249. £249 for any existing customer who received a discounted 1TB box. New customers joining Sky TV with Sky Entertainment Extra+ are entitled to one £149 box. Any additional 2TB boxes thereafter or when taking without Sky Entertainment Extra+ are £249. Standard set-up £30 for new customers and £60 for existing Sky TV customers. Non-standard set-up may cost extra. Sky+HD 2TB box provides 1.5TB of personal storage and 0.5TB of storage for On Demand Showcase content.
Sky HD Multiroom box: Sky HD Multiroom box is the SkyHD standard Digibox (No PVR functionality) which along with a Sky TV and Sky Multiroom subscription (£10.25 extra pm) gives your Sky TV subscription in another room. First box free for new and existing customers when taken with a new Sky Multiroom subscription and paying for set-up. Limited to one free box per household (and not available to customers who have already received a free standard box) otherwise £49. Replacement boxes are £99.
Set-up: Non-standard set-up may cost extra. Box set-up times currently average 7-10 days for new customers and may be longer for existing customers upgrading to Sky+HD (excludes Highlands & Islands, Channel Islands, Scottish Islands, Isle of Man, Northern Ireland, ROI). Standard set-up of Sky+HD box is free when you join Sky TV online (otherwise £30); free for existing customers with a new Multiroom subscription (otherwise £60 or £15 for Sky+ customers selecting self set-up). Existing Sky TV customer: Sky Broadband set-up fees for existing Sky TV customers £60 for Lite, £30 for Connect or free for Unlimited. £30 set-up fee for Connect for customers without Sky TV. Self set-up: Available to Sky+ customers for £15. Self set-up must be completed within 31 days of receipt.
General and further terms: Subject to status. Upfront payment may be required.12 month minimum subscriptions. Prices may go up during your subscription. Non-standard set-up may cost extra. Boxes must be connected to a fixed telephone line and prices may vary if you live in a flat. Sky+ functionality requires two satellite feeds. You must get any consents required (e.g. landlord's). Prices for Direct Debit payments only. Continuous debit/credit card mandate costs 50p pm. UK, Channel Islands and Isle of Man residential customers only. These offers are not available with any other offers. Further terms apply. Calls to Sky cost 5.1p per minute (plus 13.1p connection fee) for BT customers. Calls from other providers may vary. Correct at 17 May 2013. The full text of our customer contracts can be found here.