Offer Terms and Conditions – UK

  • Online pricing is exclusive to online purchases

    Free box and £10 set-up: Excludes existing Sky+/Sky+HD box households. One free box and £10 set-up per household. Non-standard set-up may cost extra.

    Choice of reward: Free Toshiba 14” laptop, Samsung GALAXY Tab 4, Sonos PLAY:1 speaker or a choice of £100 M&S or Tesco e-Voucher or £100 prepaid MasterCard® for new Sky customers joining Sky TV online before 10 September 2015. £10 set-up fee applies. You must claim your reward online at www.sky.com/claim within 90 days of your service being activated. One reward per household, subject to stock availability. Colour may vary. The content image has been enlarged. To receive the M&S and Tesco e-Voucher you need a valid email address and the ability to print. M&S, Tesco and MasterCard® further terms apply. Availability subject to stock. Offer not available with any other offer. Sky TV: £20-£75.75 a month. Subject to status, upfront payment may be required. Prices may go up during your contract. 12 month min & further terms apply.

    One year free Sky Fibre: Subject to status. Upfront payment may be required. Available to new Sky Fibre customers taking Sky Talk and line rental. After 12 months, standard price applies, currently £10pm with Sky Talk. Sky Fibre: Availability subject to survey. Standard fibre activation £30. External Factors e.g. internet congestion and home wiring can affect speed. Download speeds up to 17/38Mb. Compatible line required otherwise £20 connection charge may apply. General: 12 month min subscriptions. Separate contracts apply to Sky Fibre and Sky Talk. You must get consents required (e.g. landlord’s). Prices for DD payments only. Continuous debit/credit card mandate costs 50ppm. UK residential customers only. Offer not available with other offers. Further terms apply.

    12 months half price Sky Fibre Unlimited: Subject to status. Upfront payment may be required. Available to new Sky Fibre Unlimited customers switching calls and line rental to Sky. After 12 months, standard price applies, currently £20pm with Sky Talk. Sky Fibre Unlimited: Availability subject to survey. Standard fibre activation £30. External Factors e.g. internet congestion and home wiring can affect speed. Download speeds up to 17/38Mb. Compatible line required otherwise £20 connection charge may apply. General: 12 month min subscriptions. Separate contracts apply to Sky Fibre Unlimited and Sky Talk. You must get consents required (e.g. landlord’s). Prices for DD payments only. Continuous debit/credit card mandate costs 50ppm. UK residential customers only. Offer not available with other offers. Further terms apply.

    One year free Broadband Unlimited: Subject to status. Upfront payment may be required. New Sky Broadband, Talk & line rental customers only in Sky Network areas. £6.95 router delivery charge. Up to 17Mb download speeds (vary significantly by location). After 12 months standard Broadband Unlimited price applies, currently £10 per month (pm) plus Sky Talk. No traffic management policy. External factors such as internet congestion and home wiring can affect speed. Compatible line required, otherwise connection charge from £20 may apply. Set-up costs may apply. General: 12 month minimum subscriptions for Sky Broadband Unlimited, Sky Talk & Line Rental. 12 month minimum subscription for Sky TV if you also choose Sky TV. Separate contracts apply to Sky TV, Sky Broadband/Fibre and Sky Talk. Prices may go up during your contract. You must get any consents required (e.g. landlord’s). Prices for Direct Debit payments only. Continuous debit/credit card mandate costs 50p pm. UK residential customers only. Offers aren’t available with any other offers. Further terms apply.

    Choice of reward broadband offer: Choice of a £100 M&S or Tesco e-Voucher, £100 Prepaid MasterCard® or Samsung Galaxy Tab 4 for new Sky customers only. One reward per household. You must claim your reward online at www.sky.com/claim within 90 days of your service being activated. To receive the M&S and Tesco e-Vouchers you need a valid email address and the ability to print. Not available with any other Sky TV offer. M&S, Tesco and MasterCard® further terms apply. Available to residential customers joining Sky Broadband on a 12 month subscription.

    Sky Go Extra 2 months free trial: Offer only for existing Sky TV customers who have not previously taken up the same offer. Excludes existing Sky Go Extra and Multiscreen customers. Content depends on your Sky TV package. Sky Movies Pack required for movies. Download selected content in the UK and Ireland via Wi-Fi. After 2 months you will continue to receive Sky Go Extra at £5pm extra unless you call us to cancel at least 31 days before the end of the 2 month period. Not available with other Sky TV offers.

    Sky Multiscreen setup offer: Free standard set-up when taking a new Sky Multiscreen subscription. First Multiscreen HD box is free with your first Multiscreen subscription, otherwise £49. Excludes existing Multiscreen/Multiroom box households. Limited to one free box and set up per household. Not available with other Sky TV offers. Not available with any other offers.

    NOW TV: Content streamed. WiFi broadband, HDMI connection and NOW TV account required to activate box. Credit or debit card required to set up NOW TV account. All content passes sold separately. Wide selection of catch up TV available via TV apps. Some Apps (such as Spotify & Sky Store) cost extra. Entertainment Pass currently not available on YouView and Android devices. Not all content available on catch up or live channels. For content we can not show on live channels see nowtv.com/slating. Some content unavailable on live channels and/or some devices. See nowtv.com for device compatibility requirements.

    NOW TV Offer legals: Available in Sky network areas switching their broadband, calls & line rental to Sky. Broadband Unlimited & NOW TV Entertainment for 12 months. Sky line rental (£16.40pm) required. £6.95 router delivery charge. 12 month minimum subscriptions apply for Sky Broadband Unlimited + Sky Talk & Line Rental. Download speeds up to 16Mb – speeds vary significantly by location. Compatible line required otherwise £20 connection charge may apply. Not available with any other offers.

    Existing Sky TV customers introduce a friend offer: Your friend must live at a different UK address to you. We will invite you to select your reward, within £75 compliments voucher or £75 Tesco voucher once we receive your friend’s first subscription payment and you will have 90 days before the right to your reward expires. See where compliments vouchers can be spent here. We will send you your voucher or card within 45 days of your reward selection, as long as you are still with Sky. Offer not for Sky group employees or commercial use. Not available with any other offers.

    Sky+HD box: Existing Sky+ box households are not eligible for a discounted box unless taking the Family Bundle. Existing customers must agree to new 12 month minimum term for Sky TV. One free/discounted box per household. Sky+HD box up to £199 if you are not eligible for discounted price (Sky TV subscription required). A Sky+HD box has all the features of Sky+ and can store an average of 60 hours of HD or 185 hours of standard definition programmes. To view free-to-air HD content you need an HD ready TV. To view Sky HD content you will also need the Family Bundle and, for Sky Sports/Sky Movies in HD, the HD Pack (£5.25 a month on top of your sports/movies subscription).

    Sky+HD 2TB box: £49 for existing Sky TV customers taking their first HD package or existing Sky+HD customers adding Sky Multiscreen (£11.25pm per box). Existing Sky+HD customers are entitled to one £149 box, additional 2TB boxes £249. £249 for any existing customer who received a discounted 1TB box. New customers joining Sky TV with the Family Bundle are entitled to one £149 box. Any additional 2TB boxes thereafter or when taking without the Family Bundle are £249. Standard set-up £30 for new customers and £60 for existing Sky TV customers. Non-standard set-up may cost extra. Sky+HD 2TB box provides 1.5TB of personal storage and 0.5TB of storage for On Demand Showcase content.

    Sky HD Multiscreen box: Sky HD Multiscreen box is the SkyHD standard Digibox (No PVR functionality) which along with a Sky TV and Sky Multiscreen subscription (£11.25 extra pm) gives your Sky TV subscription in another room. First box free for new and existing customers when taken with a new Sky Multiscreen subscription and paying for set-up. Limited to one free box per household (and not available to customers who have already received a free standard box) otherwise £49. Replacement boxes are £99.

    Set-up: Non-standard set-up may cost extra. Box set-up times currently average 7-10 days for new customers and may be longer for existing customers upgrading to Sky+HD (excludes Highlands & Islands, Channel Islands, Scottish Islands, Isle of Man, Northern Ireland, ROI). Standard set-up of Sky+HD box is £30 when you join Sky TV online; free for existing customers with a new Multiscreen subscription (otherwise £60 or £15 for Sky+ customers selecting self set-up). Existing Sky TV customer:  Sky Broadband set-up fees for existing Sky TV customers £60 for Lite, £30 for Connect or free for Unlimited. £30 set-up fee for Connect for customers without Sky TV. Self set-up: Available to Sky+ customers for £15. Self set-up must be completed within 31 days of receipt.

    General and further terms: Subject to status. Upfront payment may be required.12 month minimum subscriptions. Prices may go up during your subscription. Non-standard set-up may cost extra. Prices may vary if you live in a flat. Sky+ functionality requires two satellite feeds. You must get any consents required (e.g. landlord's). Prices for Direct Debit payments only. Continuous debit/credit card mandate costs 50p pm. UK residential customers only.  These offers are not available with any other offers.  Further terms apply. Calls to Sky cost 5.1p per minute (plus 15p connection fee) for BT customers. Calls from other providers may vary. Correct at 7 August 2015. The full text of our customer contracts can be found here.

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