Switching to Sky TV
Switch to Sky TV to enjoy a world of great entertainment, blockbuster movies and live sports.
Reasons to switch to Sky TV
- A great choice of TV channels, including Sky Atlantic
- Access up to 73 channels in stunning HD‡ depending on
your Sky TV bundle
- More ways to watch - enjoy TV from Sky in different rooms with Sky Multiscreen, on the move with Sky Go and ready to watch when you are with TV on demand, including Catch Up TV
- Great value TV bundles, starting from as little as £21.50 a month
- Save money when you switch to Sky TV, Broadband and Talk
Reasons to switch to Sky TV
Amazing F1 coverage
Sky Sports F1® is the home of Formula 1®. Enjoy live coverage of every race and qualifying session when you take Sky Sports.
Sky Atlantic is home to some of the latest and best shows from the US, including fresh new comedies, classic series and much more.
TV you control
Sky+ is the home of being able to pause, rewind and record, so that you never miss those all-important TV moments. Plus, never miss the shows you love with new Smart Series Link.
Great ways to watch
Enjoy live Sky TV channels on mobile devices with Sky Go, unlock a world of TV on demand and enjoy the TV you love in different rooms at the same time with Sky Multiscreen.
uSwitch Awards 2014
Sky Go, winner of Best TV Streaming Service in the uSwitch Awards 2014. Available to all Sky TV customers at no extra cost.
Sky, winner of Best Customer Benefits award in the uSwitch Awards 2014. We offer rewards for introducing your friends to Sky.
Sky, winner of Best TV Provider in the uSwitch Awards 2014. We bring you exclusive award-winning dramas on channels like Sky Atlantic.
Sky, winner of Best Broadband, TV & Home Phone in the uSwitch Awards 2014. Enjoy complete peace of mind with a Sky TV and broadband bundle.
Installation and set-up
Set-up is quick and easy
- When you order Sky TV, you can choose a convenient set-up date. On average this can be just six days from when you place your order.
- Standard set-up will usually take no longer than an hour.
- Once your Sky TV is set up, you’ll be able to start watching straight away.
Why choose Sky?
There are lots of reasons to join Sky
Frequently asked questions
What can I watch with The Original Bundle?
Original Bundle channels:
Comedy Central Extra
Dave ja vu
Sky Arts 1
Sky Arts 2
Sky Living Loves
Discovery Home & Health
Star Life OK
What can I watch with The Variety Bundle?
You'll get all the channels included with the Original Bundle, plus:
Nick Jr. 2
Cartoon Network Too
Crime & Investigation Network
National Geographic Channel
Nat Geo Wild
Sky Sports News
At The Races
British Eurosport 2
Can I watch HD channels with any Sky TV bundle?
No, to watch all entertainment channels in high definition, you need to take the Family Bundle.
What can I watch with The Family Bundle?
You'll get all the channels included with the Variety Bundle, plus:
Sky Atlantic HD
Sky Living HD
Sky Arts 1 HD
Sky Arts 2 HD
Comedy Central HD
Universal Channel HD
Sky News HD
Good Food HD
Star Plus HD
Channel 5 HD
National Geographic Channel HD
Nat Geo Wild HD
Animal Planet HD
Disney Channel HD
Disney XD HD
Disney JR HD
Cartoon Network HD
British Eurosport HD
British Eurosport 2 HD
MTV Live HD
Sky Sports News HD
Access to Catch up TV and Box Sets on demand.
Access to Box Sets on Sky Go as well as standard Sky channels.
Access to entertainment shows on Sky 3D.
Can I watch Sky Movies in HD?
Yes. To watch Sky Movies in high definition, you need an HD-ready TV, a Sky+HD box, the Family Bundle (£33 pm) and the HD Pack (£5.25 a month extra). This will give you access to all 11 Sky Movies channels in stunning high definition:
Sky Movies Premiere HD
Sky Movies Showcase HD
Sky Movies Disney HD
Sky Movies Greats HD
Sky Movies Family
Sky Movies Action & Adventure
Sky Movies Comedy
Sky Movies Crime & Thriller
Sky Movies Drama & Romance
Sky Movies Sci-Fi & Thriller
Sky Movies Select
What is Sky Store?
Sky Store is the new place to rent movies on your compatible Sky+HD box and it’s open to all Sky TV customers with On Demand. There are over 1000 movies to choose from, including some of the latest releases out on DVD and a huge library of favourites.
Can I watch Sky Sports in HD?
Yes. To watch Sky Sports in high definition, you need an HD-ready TV, a Sky+HD box, the Family Bundle (£33 a month) and the HD Pack (£5.25 a month extra). This will give you access to all seven Sky Sports channels in stunning high definition:
• Sky Sports 1 HD
• Sky Sports 2 HD
• Sky Sports 3 HD
• Sky Sports 4 HD
• Sky Sports 5 HD
• Sky Sports News HD
• Sky Sports F1® HD
Can I watch Sky Sports on Sky Go?
Yes, Sky Go is a service that lets you watch Sky Sports on your laptop, iPhone, iPad, Xbox or selected Android devices. You can see all the action from all seven Sky Sports channels, plus Sky Sports News. And if you take Sky Sports, it comes at no extra cost.
What do I need to use Sky Go?
Just visit skygo.com on your laptop or Xbox 360, or download the Sky Go app to your iPhone, iPad or selected Android device, and as long as you're a Sky TV customer all you have to do is sign in with your Sky iD username and a password, or create one if you don't have one already.
Can I watch Sky Movies on demand?
With Movies On Demand, our Sky Movies customers can choose from hundreds of Sky Movies every month, from the latest blockbusters to old favourites, with plenty of themed box sets to choose from. Ready to watch when you are, at no extra cost to your Sky TV subscription when you connect your Sky+HD box to any broadband router.
How do I access on demand content?
The most up to to date Sky+HD and Sky+HD 2TB boxes have built in Wi-Fi capability, which means they're even easy to connect to your broadband router, so that connecting to on demand, including the UK's biggest Catch Up TV service, is simple.
If you don't have one you can connect your Sky+HD box to your broadband router with an On Demand Connector or alternatively with an Ethernet cable, available from any electrical store.
The services you can access depend on your Sky TV bundle . Find out more from Help & Support.
How is Sky Store different to Sky Movies?
You can rent movies one at a time from the Sky Store, with our latest releases costing £3.49 each. If you want the freedom to watch lots of movies, you can get unlimited movies from Sky Movies for less than £4 a week on top of your basic Sky TV subscription. Sky Movies customers still have the option to rent movies in the Sky Store if ever they want to.
UEFA Champions League games only available on Sky in the 2014/15 season.
Girls SM under licence from Home Box Office, Inc. ©2014 Warner Bros Entertainment Inc. Justified © 2010 Sony Pictures Television Inc. and Bluebush Productions, LLC. All Rights Reserved. The Blacklist © 2014 Sony Pictures Television Inc. All Rights Reserved. © Disney. The Flash ©2014 Warner Bros Entertainment Inc. Modern Family © 2013-2014 Twentieth Century Fox Film Corporation. All rights reserved. ©Warner Bros Entertainment Inc. Elementary © 2014 CBS Broadcasting Inc. All Rights Reserved. BONES ™ & © 2014 Fox and its related entities. All rights reserved. Scandal © ABC Studios. Grey's Anatomy © ABC Studios. Lost © ABC Studios. Justified © 2010 Sony Pictures Television Inc. and Bluebush Productions, LLC. All Rights Reserved. ©2014 Home Box Office, Inc. All rights reserved. HBO® and related channels and service marks are the property of Home Box Office, Inc. West Wing © 2014 Warner Bros Entertainment Inc. HBO® and all related programs are the property of Home Box Office, Inc. Mad Men © 2014 Frank Ockenfels/Lionsgate. © Disney. ©2013 Warner Bros Entertainment Inc. Stalker ©2014 Warner Bros Entertainment Inc. True Detective SM under licence from Home Box Office, Inc. The Newsroom SM under licence from Home Box Office, Inc. The Wire SM under licence from Home Box Office, Inc. MODERN FAMILY © 2014-2015 Twentieth Century Fox Film Corporation. All rights reserved. Artwork: © 2014 American Broadcasting Companies. All rights reserved. Olive Kitteridge SM under licence from Home Box Office, Inc. The F1 logo, F1, FORMULA 1, FIA FORMULA ONE WORLD CHAMPIONSHIP, GRAND PRIX and related marks are trade marks of Formula One Licensing BV, a Formula One group company. All rights reserved. Sky Store content costs extra. ~ITV HD available in England and Wales only.
Choice of reward: Pay nothing on your Sky TV subscription until April 2015 - applies to new Sky customers joining Sky TV online with the Original, Variety or Family Bundle (£21.50 - £33pm) only and choosing the £100 Bill Credit. Does not apply if you add extra products and/or services to your Sky TV bundle that cost more than £50 a month. Choice of a £100 Bill Credit instantly added to your first bill for new Sky customers joining with Sky TV online or a £100 M&S e-Voucher, a £100 Prepaid MasterCard® or a £100 Tesco Gift card. You must claim your reward online at www.sky.com/claim within 90 days of your service being activated. To receive a M&S e-Voucher you need a valid email address and ability to print. One reward per household. Not available with any other Sky TV offer. 12 month minimum and further terms apply. Offer ends 5 February 2015.
Free box and £10 set-up: Excludes existing Sky+/Sky+HD box households. One free box and £10 set-up per household. Non-standard set-up may cost extra.
Sky Multiscreen setup offer: Free standard set-up when taking a new Sky Multiscreen subscription. First Multiscreen HD box is free with your first Multiscreen subscription, otherwise £49. Excludes existing Multiscreen/Multiroom box households. Limited to one free box and set up per household. Not available with other Sky TV offers. Not available with any other offers.
Sky Go Extra 2 months free trial: Offer only for existing Sky TV customers who have not previously taken up the same offer. Excludes existing Sky Go Extra and Multiscreen customers. Content depends on your Sky TV package. Sky Movies Pack required for movies. Download selected content in the UK and Ireland via Wi-Fi. After 2 months you will continue to receive Sky Go Extra at £5pm extra unless you call us to cancel at least 31 days before the end of the 2 month period. Not available with other Sky TV offers.
6 months free Sky Fibre Unlimited offer: New Sky Broadband, Talk & line rental customers only in selected Fibre areas. £6.95 router delivery charge. Up to 38Mb download speeds (vary by location). After 6 months standard Fibre Unlimited price applies, currently £20 (per month) pm plus Sky Talk. No traffic management policy. External factors such as internet congestion and home wiring can affect speed. Sky Talk Weekends: £0pm. Inclusive UK calls of up to an hour to 01,02,03 & 0870 numbers only (excludes Channel Islands, indirect access & dial-up internet numbers). Acceptable Use Policy applies. Compatible line required, otherwise connection charge from £20 may apply. Sky Movies Disney: requires Sky TV (from £21.50pm) and Sky Movies Pack (£16.50pm extra). Set-up costs may apply. General: 18 month minimum subscriptions for Sky Fibre Unlimited, Sky Talk & Line Rental. 12 month minimum subscription for Sky TV if you also choose Sky TV. Separate contracts apply to Sky TV, Sky Broadband/Fibre and Sky Talk. Prices may go up during your contract. You must get any consents required (e.g. landlord’s). Prices for Direct Debit payments only. Continuous debit/credit card mandate costs 50p pm. UK residential customers only. Offers aren’t available with any other offers. Further terms apply.
NOW TV: Content streamed. WiFi broadband, HDMI connection and NOW TV account required to activate box. Credit or debit card required to set up NOW TV account. All content passes sold separately. Wide selection of catch up TV available via TV apps. Some Apps (such as Spotify & Sky Store) cost extra. Entertainment Pass currently not available on YouView and Android devices. Not all content available on catch up or live channels. For content we can not show on live channels see nowtv.com/slating. Some content unavailable on live channels and/or some devices. See nowtv.com for device compatibility requirements.
12 months free Sky Broadband Unlimited: New Sky Broadband, Talk & line rental customers only in Sky Network areas. £6.95 router delivery charge. Up to 17Mb download speeds (vary significantly by location). After 12 months standard Broadband Unlimited price applies, currently £7.50 per month (pm) plus Sky Talk. No traffic management policy. External factors such as internet congestion and home wiring can affect speed. Sky Talk Weekends: £0pm. Inclusive UK calls of up to an hour to 01,02,03 & 0870 numbers only (excludes Channel Islands, indirect access & dial-up internet numbers). Acceptable Use Policy applies. Compatible line required, otherwise connection charge from £20 may apply. Sky Movies Disney: requires Sky TV (from £21.50pm) and Sky Movies Pack (£16.50pm extra). Set-up costs may apply. General: 12 month minimum subscriptions for Sky Broadband Unlimited, Sky Talk & Line Rental. 12 month minimum subscription for Sky TV if you also choose Sky TV. Separate contracts apply to Sky TV, Sky Broadband/Fibre and Sky Talk. Prices may go up during your contract. You must get any consents required (e.g. landlord’s). Prices for Direct Debit payments only. Continuous debit/credit card mandate costs 50p pm. UK residential customers only. Offers aren’t available with any other offers. Further terms apply.
NOW TV Offer legals: Available in Sky network areas switching their broadband, calls & line rental to Sky. Broadband Unlimited & NOW TV Entertainment for 12 months. Sky line rental (£16.40pm) required. £6.95 router delivery charge. 12 month minimum subscriptions apply for Sky Broadband Unlimited + Sky Talk & Line Rental. Download speeds up to 16Mb – speeds vary significantly by location. Compatible line required otherwise £20 connection charge may apply. Not available with any other offers.
*£190 saving: Savings based over the first 12 months with Sky for existing BT Unlimited Broadband customers (paying ongoing standard price £16 pm), BT Weekend Calls (£0 pm) and BT line rental (£16.99pm) switching to Sky Broadband Unlimited (£0pm for 12 months (offer ends 26 Feb 2014), currently £7.50pm thereafter with Sky Talk), Sky Talk Weekends (£0pm) and Sky Line Rental (£16.40 pm) on 12 month minimum terms, paying £6.95 router delivery charge. BT Unlimited Broadband includes BT Home Hub 4 (BT Vision Ready) & Hub phone, advanced McAfee® Security, unlimited Wi-Fi minutes, access to over 12 million Wi-Fi hotspots worldwide, BT Smart Talk app, BT Sport app and online player, evening and weekend VOIP calls and 5GB Cloud Online storage at no extra charge. BT include calls to 0845 numbers (subject to fair use policy). McAfee® Security available free for 12 months with Sky. £3pm thereafter unless cancelled by customer. Saving excludes BT’s introductory discounted pricing and offers. See BT.com for details.
Best broadband deal: Based on a 12-month lowest cost comparison of broadband and (where required) line rental packages available on 12 month minimum contract from the 4 largest providers in the market: Sky, BT, Virgin Media and Talk Talk. Features vary between providers. See verification table.
‡ HD channels received depend on your Sky TV/HD subscription. BBC HD Channels, ITV HD (England & Wales only), Channel 4 HD, NHK World HD and RT HD are available without subscription.
Sky TV Subscription: Packages £21.50-£66 per month (pm). Sky Movies Box Office and Sky Store costs extra. Sky News and Pick TV are available without subscription; Pick TV, Channel 4, Channel 5, 5 USA and 5* require a viewing card. Sky box and set-up required.
Sky Movies comparison: Comparison against online movie subscription services without Sky Movies using top 100 from UK box office over 12 months. See sky.com/blockbusters
Sky Multiscreen: Provides same Sky TV channels as main Sky TV subscription on another box. To receive Sky HD channels on your Multiscreen box you need a Sky HD box and the Family Bundle or other HD subscription pack. If you have home broadband, your Internet-enabled Sky boxes must be connected to your router if we’ve provided the equipment you need to connect (E.g. an On Demand connector). Multiscreen includes Sky Go Extra at no extra cost. Sky Go terms apply.
Smart Series Link: Records your chosen series then the next and subsequent series in order. Unavailable on some older Sky+HD boxes.
Remote Record: Use sky.com or a compatible device. Requests require up to 30 minutes notice before start of programme.
WWF Sky Rainforest Rescue: All money raised through Sky Rainforest Rescue will be donated to WWF-UK, charity registered in England and Wales number 1081247 and in Scotland number SC039593. Sky will donate a further £1 to WWF-UK to match each £1 raised through Sky Rainforest Rescue. Sky will match donations to help reach the project target of £4million.
Dolby Digital 5.1: Available on many programmes. Compatible home cinema system required.
Money back guarantee: If you cancel Sky HD within one calendar month of activation, we will refund the cost of your box (but not any subscription or set up charges).
On Demand: Available to Sky TV customers with compatible Sky+ box. Downloading content requires compatible black Sky+ box, broadband connection (minimum recommended speed 2 Mbps), On Demand self set-up using built in Wi-Fi or own cable. Downloads count towards any usage caps and may expire from your Planner. Content depends on your Sky TV/HD subscription. Sky Store costs extra. Sky Movies 1&2 or Sky Sports 1&2 required for Sky Movies or Sky Sports. Sky+ subscribers without Sky TV can access BBC iPlayer only. Downloadable HD content takes longer to start viewing.
Sky Box Office: Sky Box Office content costs extra. Pay per view charges apply. SBO 3D requires a 3DTV.
Box Sets: Selection of shows/series available varies each month. Downloadable HD content takes longer to start viewing. The Family Bundle or another Sky HD subscription required for TV Box Sets. Monthly comparison against online and Pay TV UK subscription services based on shows for which the latest series is showing now or in the last 12 months or in the next 12 months from February 2014. See sky.com/moreboxsets.
Sky Go: UK customers require a Sky HD or Family Bundle subscription to access TV Box Sets on Sky Go. UK / Ireland only. Streamed via broadband/3G/4G/WiFi (charges may apply). Available on two registered compatible devices (content may vary). Some live TV programmes will be unavailable (go to - go.sky.com). For compatible device and software requirements click here. Sky Go is not currently compatible on PCs with Windows 8 or Macs with OS X Mountain Lion. Sky TV Customers: Selected live channels and on demand content available in line with your Sky TV subscription at no extra cost. You'll need Sky Movies 1&2 or Sky Sports 1&2 Packs for on demand Sky Movies or Sky Sports. Non-Sky TV Customers: Subscriptions £15-£40 pm. Monthly subscriptions renew automatically until you unsubscribe.
Sky Go Extra: Sky TV customers only. No extra cost with Sky Multiscreen, otherwise £5 extra a month. Allow up to 24 hours for your account to be activated. 31 days' notice to cancel. Register up to 4 Sky Go devices. Concurrent online viewing on 2 devices. Download selected Sky Go content in the UK & Ireland via WiFi. Content depends on your Sky TV package. Movies/Sports Pack(s) required to download movies/sports. 2 downloads per programme. Content deleted from device 48 hours after viewing starts or no later than 30 days after download.
Sky Sports/Sky Movies in HD: £5.25pm on top of your sports/movies subscription. Only available to Family Bundle customers.
Sky 3D: 3DTV and activation required. Content available depends on your Sky TV/HD subscription (from £33pm). Pay per view content costs extra.
Sky boxes and set-up
In the event you cancel your HD box, you will need to return the HD box to us before we can process a refund.
Box set-up times currently average 7-10 days for new customers and may be longer for existing customers upgrading to Sky+HD (excludes Highlands & Islands, Channel Islands, Scottish Islands, Isle of Man, Northern Ireland, ROI).
Standard set-up of Sky+HD box is £25 when you join Sky TV online; free for existing customers with a new Multiscreen subscription (otherwise £60 or £15 for Sky+ customers selecting self set-up).
Existing Sky TV customer: Sky Broadband set-up fees for existing Sky TV customers £60 for Lite, £30 for Connect or free for Unlimited. £30 set-up fee for Connect for customers without Sky TV.
Self set-up: Available to Sky+ customers for £15. Self set-up must be completed within 31 days of receipt.
Sky+HD box: Existing Sky+ box households are not eligible for a discounted box unless taking the Family Bundle. Existing customers must agree to new 12 month minimum term for Sky TV. One free/discounted box per household. Sky+HD box up to £199 if you are not eligible for discounted price (Sky TV subscription required). A Sky+HD box has all the features of Sky+ and can store an average of 60 hours of HD or 185 hours of standard definition programmes. To view free-to-air HD content you need an HD ready TV. To view Sky HD content you will also need the Family Bundle and, for Sky Sports/Sky Movies in HD, the HD Pack (£5.25 a month on top of your sports/movies subscription).
Sky+HD 2TB box: Existing Sky TV customers who have never had a Sky+HD box taking the Family Bundle and existing Sky TV customers with the Family Bundle or other Sky HD subscription adding their first Sky Multiscreen (£11.25pm per box) are entitled to one Sky+HD 2TB box for £49. Existing Sky TV customers with the Family Bundle or other Sky HD subscription and new customers joining Sky TV with the Family Bundle are entitled to one Sky+HD 2TB box for £149. One discounted 1TB or 2TB box per household. Additional Sky+HD 2TB boxes £249 per box. Customers taking Sky TV without the Family Bundle and customers purchasing a standalone 2TB box without Sky TV can get a Sky+HD 2TB box for £249. Standard set-up £30 for new customers and £60 for existing Sky TV customers. Non-standard set-up may cost extra. Sky+HD 2TB box provides 1.5TB of personal storage and 0.5TB of storage for On Demand Showcase content.
Sky HD Multiscreen box: Sky HD Multiscreen box is the SkyHD standard Digibox (No PVR functionality) which along with a Sky TV and Sky Multiscreen subscription (£11.25 extra a month) gives your Sky TV subscription in another room. First box free for new and existing customers when taken with their first Sky Multiscreen/Multiroom subscription and paying for set-up. Limited to one free box per household (and not available to customers who have already received a free standard box) otherwise £49. Replacement boxes are £99.
You do not have to subscribe to Sky TV - available directly from Sky call centre (standard set up £120) - limited to one per household.
General and further terms
Subject to status. Upfront payment may be required. Prices may go up during your subscription. Non-standard set-up may cost extra. Prices may vary if you live in a flat. Sky+ functionality requires two satellite feeds. You must get any consents required (e.g. landlord's). Prices for Direct Debit payments only. Continuous debit/credit card mandate costs 50p pm.
UK, Channel Islands and Isle of Man residential customers only. These offers are not available with any other offers. Further terms apply. Calls to Sky cost 9.58p per minute (plus 15.97p connection fee) for BT customers. If the number is 0844 than calls to Sky cost 5.1p per minute (plus 15.97p connection fee) for BT customers. Calls from other providers may vary. Correct at 29 January 2015. The full text of our customer contracts can be found here.
Calls to Sky contact centres are free for Sky Talk customers. Calls to 03 numbers are the same as 01 and 02 numbers. If 08 or 03 numbers are not included in your call package, for 08 numbers BT customers pay 5.1p/min and 15.97p connection and for 03 numbers 9.58p/min and 15.97p connection. Calls from other providers will vary.
Contact us if you wish to cancel during your cooling off period.