Switching to Sky
Switching your broadband, calls, line rental or TV to Sky is simple, whoever you’re moving from
Switching to Sky TV
Switch to Sky TV to enjoy a world of great entertainment, blockbuster movies and live sports.
Reasons to switch to Sky TV
- A great choice of TV channels, including Sky Atlantic -
exclusive to Sky TV customers
- Access up to 68 channels in stunning HD‡ depending on
your Sky TV package
- More ways to watch - enjoy TV from Sky in different rooms with Sky Multiroom, on the move with Sky Go and ready to watch when you are with On Demand, now including brand new Catch Up TV
- Great value TV packages, starting from as little as £21.50 a month
- Save money when you switch to Sky TV, Broadband and Talk
Reasons to switch to Sky TV
Amazing F1 coverage
Sky Sports F1® is the home of Formula 1®. Enjoy live coverage of every race and qualifying session when you take Sky Sports.
Exclusive to Sky TV, Sky Atlantic is home to some of the latest and best shows from the US, including fresh new comedies, classic series and much more.
TV you control
Take charge of how you watch TV with Sky+. Pause, rewind, record and store, so you’ll never miss a moment of the TV you love.
Great ways to watch
Enjoy live Sky TV channels on mobile devices with Sky Go, unlock a world of TV on demand and enjoy the TV you love in different rooms at the same time with Sky Multiroom.
Installation and set-up
Set-up is quick and easy
- When you order Sky TV, you can choose a convenient set-up date. On average this can be just six days from when you place your order.
- Standard set-up will usually take no longer than an hour.
- Once your Sky TV is set up, you’ll be able to start watching straight away.
Why choose Sky?
There are lots of reasons to join Sky
Frequently asked questions
What can I watch with Sky Entertainment?
Comedy Central Extra
Sky Arts 1
Sky Arts 2
Sky Living Loves
Discovery Home & Health
Star Life OK
What can I watch with Sky Entertainment Extra?
You'll get all the channels included with Sky Entertainment, plus:
Nick Jr. 2
Cartoon Network Too
Crime & Investigation Network
National Geographic Channel
Nat Geo Wild
Sky Sports News
At The Races
British Eurosport 2
Can I watch HD channels with any Sky TV Pack?
No, to watch all entertainment channels in high definition, you need to take Sky Entertainment Extra+.
What can I watch with Sky Entertainment Extra+?
You'll get all the channels included with Sky Entertainment Extra, plus:
Sky Atlantic HD
Sky Living HD
Sky Arts 1 HD
Sky Arts 2 HD
Comedy Central HD
Universal Channel HD
Sky News HD
Good Food HD
Star Plus HD
National Geographic Channel HD
Nat Geo Wild HD
Animal Planet HD
Disney Channel HD
Disney XD HD
Disney JR HD
Cartoon Network HD
British Eurosport HD
British Eurosport 2 HD
MTV Live HD
Sky Sports News HD
Access to Catch up TV and Box Sets on demand.
Access to Box Sets on Sky Go as well as standard Sky channels.
Access to entertainment shows on Sky 3D.
Can I watch Sky Movies in HD?
Yes. To watch Sky Movies in high definition, you need an HD-ready TV, a Sky+HD box, Sky Entertainment Extra+ (£31.50) and the HD Pack (£5.25 a month extra). This will give you access to all 11 Sky Movies channels in stunning high definition:
Sky Movies Premiere HD
Sky Movies Showcase HD
Sky Movies Disney HD
Sky Movies Greats HD
Sky Movies Family
Sky Movies Action & Adventure
Sky Movies Comedy
Sky Movies Crime & Thriller
Sky Movies Drama & Romance
Sky Movies Sci-Fi & Thriller
Sky Movies Select
What is Sky Store?
Sky Store is the new place to rent movies on your compatible Sky+ box and it’s open to all Sky TV customers with On Demand. There are over 1000 movies to choose from, including some of the latest releases out on DVD and a huge library of favourites.
Can I watch Sky Sports in HD?
Yes. To watch Sky Sports in high definition, you need an HD-ready TV, a Sky+HD box, Sky Entertainment Extra+ (£31.50 extra a month) and the HD Pack (£5.25 a month extra). This will give you access to all six Sky Sports channels in stunning high definition:
• Sky Sports 1 HD
• Sky Sports 2 HD
• Sky Sports 3 HD
• Sky Sports 4 HD
• Sky Sports News HD
• Sky Sports F1® HD
Can I watch Sky Sports on Sky Go?
Yes, Sky Go is a service that lets you watch Sky Sports on your laptop, iPhone, iPad, Xbox or selected Android devices. You can see all the action from all five Sky Sports channels, plus Sky Sports News. And if you take the Sky Sports Pack, it comes at no extra cost.
What do I need to use Sky Go?
Just visit skygo.com on your laptop or Xbox 360, or download the Sky Go app to your iPhone, iPad or selected Android device, and as long as you're a Sky TV customer all you have to do is sign in with your Sky iD username and a password, or create one if you don't have one already.
Can I watch Sky Movies on demand?
With On Demand, our Sky Movies 1 & 2 customers can choose from hundreds of Sky Movies every month, from the latest blockbusters to old favourites, with plenty of themed box sets to choose from. Ready to watch when you are, at no extra cost to your Sky TV subscription when you connect your Sky+ box to any broadband router.
How is Sky Store different to Sky Movies?
You can rent movies one at a time from the Sky Store, with our latest releases costing £3.49 each. If you want the freedom to watch lots of movies, you can get unlimited movies from the Sky Movies Pack for less than £4 a week on top of your basic Sky TV subscription. Sky Movies customers still have the option to rent movies in the Sky Store if ever they want to.
HBO® and related service marks are the property of Home Box Office, Inc. Game of Thrones SM, under license from Home Box Office, Inc. Banshee SM, under license from Home Box Office, Inc. TOUCH™ & © 2013 Fox and its related entities. All rights reserved. The Borgias © 2013 Borg Films kft/LB Television Productions Limited/Borgias III Productions Inc. A Hungary – Ireland – Canada Co-Production. All Rights Reserved. Mad Men © 2012 Frank Ockenfels/Lionsgate. The F1 logo, F1, FORMULA 1, FIA FORMULA ONE WORLD CHAMPIONSHIP, GRAND PRIX and related marks are trade marks of Formula One Licensing BV, a Formula One group company. All rights reserved. Sky Store content costs extra. ~ITV HD available in England and Wales only.
‡ HD channels received depend on your Sky TV/HD subscription. BBC HD Channels, ITV HD (England & Wales only), Channel 4 HD, Channel 5 HD, NHK World HD and RT HD are available without subscription. Channel 5 HD requires a viewing card.
Sky TV Subscription: Packages £21.50-£60.50 per month (pm). Sky Movies Box Office and Sky Store costs extra. Sky News and Pick TV are available without subscription; Pick TV, Channel 4, Channel 5, 5 USA and 5* require a viewing card. Sky box and set-up required.
Sky Multiroom: Provides same Sky TV channels as main Sky TV subscription on another box. To receive Sky HD channels on your Multiroom box you need a Sky HD box and Sky Entertainment Extra+.
Sky Sports/Sky Movies in HD: £5.25pm extra. Only available to Sky Entertainment Extra+ customers.
Sky 3D: 3DTV and activation required. Content available depends on your Sky TV/HD subscription (from £31.50pm). Pay per view content costs extra.
Dolby Digital 5.1: Available on many programmes. Compatible home cinema system required.
ESPN: £10 extra pm if you are a Sky Sports Pack customer, otherwise £13 extra pm.
Money back guarantee: If you cancel Sky HD within one calendar month of activation, we will refund the cost of your box (but not any subscription or set up charges).
Remote Record: Use sky.com or a compatible device. Requests require up to 30 minutes notice before start of programme.
WWF Sky Rainforest Rescue: All money raised through Sky Rainforest Rescue will be donated to WWF-UK, charity registered in England and Wales number 1081247 and in Scotland number SC039593. Sky will donate a further £1 to WWF-UK to match each £1 raised through Sky Rainforest Rescue. Sky will match donations to help reach the project target of £4million.
*On Demand: Available to Sky TV customers with compatible black Sky box. Downloading content requires broadband connection (minimum recommended speed 2 Mbps) and self set-up using own cable or wireless connector (£21.95 - limits apply). Downloads count towards any usage caps. Content depends on your Sky TV/HD subscription. Sky Store costs extra. Sky Movies 1&2 or Sky Sports 1&2 required for Sky Movies or Sky Sports. Sky+ subscribers without Sky TV can access BBC iPlayer only. Downloadable HD content takes longer to start viewing.
Sky Box Office: Sky Box Office content costs extra. Pay per view charges apply. SBO 3D requires a 3DTV.
Sky Go: UK / Ireland only. Streamed via broadband/3G (charges may apply). Available on two registered compatible devices (content may vary). Some live TV programmes will be unavailable (go to - go.sky.com). iPhone (3GS or above), iPad, iPod touch (4th generation or above) require iOS 5.1 or later, and available on selected Android devices with OS2.2x to OS4.2.1 (excluding 3.x). Sky on your Xbox 360 requires Xbox Gold Live subscription. Sky TV Customers: Selected live channels and on demand content available in line with your Sky TV subscription at no extra cost. You'll need Sky Movies 1&2 or Sky Sports 1&2 Packs for on demand Sky Movies or Sky Sports. Non-Sky TV Customers: Subscriptions £15-£40 pm. ESPN £10-£13 pm extra (or standalone at £16 pm). Monthly subscriptions renew automatically until you unsubscribe.
Sky Go Extra: Sky TV customers only. £5 extra a month. 31 days’ notice to cancel. Register up to 4 Sky Go devices, concurrent viewing on two devices. Download selected Sky Go content via WiFi (Unavailable on Xbox 360). Content depends on your Sky TV package. Movies/Sports Pack(s) required to download movies/sports. Max 2 downloads per programme. Content deleted from device 48 hours after viewing starts or no later than 7 or 30 days after download depending on content.
Sky boxes and set-up
Box set-up times currently average 7-10 days for new customers and may be longer for existing customers upgrading to Sky+HD (excludes Highlands & Islands, Channel Islands, Scottish Islands, Isle of Man, Northern Ireland, ROI).
Standard set-up of Sky+HD box is free when you join Sky TV online (otherwise £30); free for existing customers with a new Multiroom subscription (otherwise £60 or £15 for Sky+ customers selecting self set-up).
Existing Sky TV customer: Sky Broadband set-up fees for existing Sky TV customers £60 for Lite, £30 for Connect or free for Unlimited. £30 set-up fee for Connect for customers without Sky TV.
Self set-up: Available to Sky+ customers for £15. Self set-up must be completed within 31 days of receipt.
Sky+HD box: Existing Sky+ box households are not eligible for a discounted box unless taking Sky Entertainment Extra+. Existing customers must agree to new 12 month minimum term for Sky TV. One free/discounted box per household. Sky+HD box up to £199 if you are not eligible for discounted price (Sky TV subscription required). A Sky+HD box can store an average of 60 hours of HD or 185 hours of standard definition programmes. HD ready TV required.
Sky+ box: Existing Sky+ box households are not eligible for a discounted box. Existing customers must agree to new 12 month minimum term for Sky TV. One free/discounted box per household. Sky+ box up to £199 if you are not eligible for discounted price (Sky TV subscription required). You will receive a Sky+HD box which has all the features of Sky+ and can store an average of 185 hours of standard definition programmes. To view free-to-air HD content you need an HD ready TV. To view Sky HD content you will also need Sky Entertainment Extra+ and, for Sky Sports/Sky Movies in HD, the HD Pack (£5.25 a month).
Sky+HD 2TB box: £49 for existing Sky TV customers taking their first HD package or existing Sky+HD customers adding Sky Multiroom (£10.25pm per box). Existing Sky+HD customers are entitled to one £149 box, additional 2TB boxes £249. £249 for any existing customer who received a discounted 1TB box. New customers joining Sky TV with Sky Entertainment Extra+ are entitled to one £149 box. Any additional 2TB boxes thereafter or when taking without Sky Entertainment Extra+ are £249. Standard set-up £30 for new customers and £60 for existing Sky TV customers. Non-standard set-up may cost extra. Sky+HD 2TB box provides 1.5TB of personal storage and 0.5TB of storage for On Demand Showcase content.
Sky HD Multiroom box: Sky HD Multiroom box is the SkyHD standard Digibox (No PVR functionality) which along with a Sky TV and Sky Multiroom subscription (£10.25 extra a month) gives your Sky TV subscription in another room. First box free for new and existing customers when taken with a new Sky Multiroom subscription and paying for set-up. Limited to one free box per household (and not available to customers who have already received a free standard box) otherwise £49. Replacement boxes are £99.
You do not have to subscribe to Sky TV - available directly from Sky call centre (standard set up £120) - limited to one per household.
General and further terms
Subject to status. Upfront payment may be required.12 month minimum subscriptions. Prices may go up during your subscription. Non-standard set-up may cost extra. Boxes must be connected to a fixed telephone line and prices may vary if you live in a flat. Sky+ functionality requires two satellite feeds. You must get any consents required (e.g. landlord's). Prices for Direct Debit payments only. Continuous debit/credit card mandate costs 50p pm.
UK, Channel Islands and Isle of Man residential customers only. These offers are not available with any other offers. Further terms apply. Calls to Sky cost 5.1p per minute (plus 13.1p connection fee) for BT customers. Calls from other providers may vary. Correct at 10 May 2013. The full text of our customer contracts can be found here.