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Switching to Sky

How Sky compares

With Sky, you get more choice of what to watch than other providers, in stunning HD. You can also catch up on your favourites using On Demand and watch Sky Box Sets of the latest and greatest shows around. Also watch Sky TV on the move with Sky Go, so you will never miss a thing no matter where you are.

 

Looking to join Sky?

Get started here

  • Call a Sky adviser on 08442 411 815
  • Store locator. Find a Sky store in your area

Checkout the difference

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Unmissable award-winning drama on Sky Atlantic

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The UK's biggest catch up TV service with the widest range of channels

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Biggest choice of TV channels

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More Sky Box Sets of the latest shows than any other Pay TV and online subscription services

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Watch the widest range of channels available on 3G and 4G

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The widest range of HD channels, plus 3D entertainment

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Unique to Sky

Channels only on Sky

Discover award-winning hits only on Sky Atlantic HD, including The Affair.

 

Sky On Demand

More Sky Box Sets of the latest and greatest shows than any other Pay TV or online subscription service. Catch up on the shows everyone's talking about and enjoy new titles added every month.

 

UK's biggest Catch Up TV service

Enjoy the widest selection of Catch Up TV channels, including Sky Atlantic.

 

Unlimited means unlimited

Sky Broadband has absolutely no usage limits and we'll never slow you down, even at peak times.

 

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uSwitch Awards 2014

Sky Go, winner of Best TV Streaming Service in the uSwitch Awards 2014. Available to all Sky TV customers at no extra cost.

 

Sky, winner of Best Customer Benefits award in the uSwitch Awards 2014. We offer rewards for introducing your friends to Sky.

 

Sky, winner of Best TV Provider in the uSwitch Awards 2014. We bring you exclusive award-winning dramas on channels like Sky Atlantic.

 

Sky, winner of Best Broadband, TV & Home Phone in the uSwitch Awards 2014. Enjoy complete peace of mind with a Sky TV and broadband bundle.

 

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Reasons to switch to Sky TV

12 month standard TV contract

 

Installation usually within two weeks

 

Switching to Sky
is easy

 

Even more reasons to choose Sky

 

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Here's the legal bit

Ray Donovan © 2015 Showtime Networks Inc. All rights reserved. True Detective® ©2015 Home Box Office, Inc. All rights reserved. HBO® and all related programs are the property of Home Box Office, Inc. Entourage® ©2015 Home Box Office, Inc. All rights reserved. ©2015 Chiswick Productions LLC. All rights reserved. HBO® and all related programs are the property of Home Box Office, Inc. Penny Dreadful © Showtime Networks Inc. All rights reserved. ©2014 Warner Bros Entertainment Inc. ©2014 Fox Broadcasting Co. The Affair © Showtime Networks Inc. All rights reserved. The Brink ©2015 Home Box Office, Inc. All rights reserved. HBO® and all related programs are the property of Home Box Office, Inc. © 2014 Viacom International Media Networks. All rights reserved. Madam Secretary © 2015 CBS Broadcasting Inc. All Rights Reserved.  © Disney. Game of Thrones ©2015 Home Box Office, Inc. All rights reserved. HBO® and all related programs are the property of Home Box Office, Inc. The Blacklist © 2015 Sony Pictures Television Inc. All Rights Reserved. MODERN FAMILY © 2014-2015 Twentieth Century Fox Film Corporation. All rights reserved. Artwork: © 2014 American Broadcasting Companies. All rights reserved. West Wing © 2014 Warner Bros Entertainment Inc. Justified © 2010 Sony Pictures Television Inc. and Bluebush Productions, LLC. All Rights Reserved. Mad Men © 2015 Lions Gate Television Inc. All rights Reserved.The F1 logo, F1, FORMULA 1, FIA FORMULA ONE WORLD CHAMPIONSHIP, GRAND PRIX and related marks are trade marks of Formula One Licensing BV, a Formula One group company. All rights reserved. 

  • Offers^

    Sky Sports 5: Available with Sky Sports Pack. Existing Sky Sports customers must activate Sky Sports 5. Box and set up costs may apply for new customers.

    Choice of reward: offer for new Sky customers joining Sky TV. £10 set-up fee applies. Choice of Samsung 32” LCD TV, a Sonus PLAY: 1 speaker, a £100 M&S e-Voucher, a £100 Tesco e-voucher, a £100 Prepaid Mastercard or a £100 Amazon.co.uk Gift Certificate. You must claim your reward online at www.sky.com/claim within 90 days of your service being activated. To receive the M&S and Tesco e-Voucher you need a valid email address and the ability to print. Samsung, Sonos, M&S, Tesco and further terms apply. Amazon.co.uk is not a sponsor of this Promotion. For complete gift certificate terms and conditions, see www.amazon.co.uk/gc-legal. All Amazon ®, ™ & © are IP of Amazon.com, Inc. or its affiliates. One reward per household. Not available with any other Sky TV offer. Offer ends 9th July 2015. Pricing: Sky TV £20 - £75.75 pm. 12 month minimum subscriptions. Prices may go up during your contract. Further terms apply.

    Sky Multiscreen box and setup offer: One free Sky HD Multiscreen box + free standard set-up per household and only available with your first Multiscreen subscription, otherwise £49 + £60 standard set-up. Excludes existing Multiscreen/Multiroom box households. Not available with any other offers. 

    Sky Go Extra 2 months free trial: Offer only for existing Sky TV customers who have not previously taken up the same offer. Excludes existing Sky Go Extra and Multiscreen customers. Content depends on your Sky TV package. Sky Movies Pack required for movies. Download selected content in the UK and Ireland via Wi-Fi. After 2 months you will continue to receive Sky Go Extra at £5pm extra unless you call us to cancel at least 31 days before the end of the 2 month period. Not available with other Sky TV offers.

    6 months half price Sky Fibre Unlimited offer: New Sky Broadband, Talk & Line Rental customers only in selected Fibre areas. Half price for the first 6 months, £20 a month thereafter. New 18 month Sky Talk and Line Rental minimum terms apply for existing customers. After 6 months, standard price applies, currently £20pm, plus Sky Talk and Line Rental. £6.95 router delivery charge. Availability subject to survey. Download speeds up to 38Mb - speeds vary significantly by location. Sky Talk: Sky Talk Weekends £0pm. Compatible line required otherwise £20 connection charge may apply. 18 month minimum subscriptions apply.

    £50 M&S e-Voucher broadband offer: ^£50 M&S e-Voucher for new customers joining Sky Broadband Unlimited without TV online. One e-Voucher per household. M&S terms apply. You must claim your e-Voucher online at www.sky.com/claim within 90 days of your service being activated. To receive an M&S e-Voucher you need a valid email address and the ability to print. Not available with any other Sky TV offer.

    Sky Box Sets Offer: New customers: £30 for Family Bundle (usually £36pm) when you join Sky Broadband Unlimited – free (usually £7.50pm) and take Sky Line Rental. Excludes existing Sky Broadband customers. Replaces other offers. Sky+/Sky+HD Box: One free box for new Sky+/Sky+HD households, otherwise £49. £10 standard set up. Sky Box Sets existing customer offer: Original & Variety Bundle customers pay no extra monthly cost to upgrade to Family Bundle (currently £36pm) and join Unlimited Broadband (currently £7.50pm) with Sky Line Rental. Excludes existing Sky Broadband customers. Comparison with UK subscription services: see sky.com/moreboxsets. Keep Family Bundle, Unlimited Broadband and Talk after 12 months unless you cancel. Replaces other offers. Sky Talk: Compatible line required otherwise £20 connection charge may apply. Sky Box Sets: Selection of shows/series available and varies each month. On Demand: Requires HD/Family Bundle, compatible black Sky+HD box connected to broadband (min recommended speed 2 Mbps). Sky Broadband General: See sky.com for more details and our Usage Policies. No traffic management policy or usage caps. General: Separate contracts apply to Sky TV, Sky Broadband and Sky Talk. Prices may go up during your contract. Non-standard set-up may cost extra. Prices may vary if you live in a flat. You must get any consents required (e.g. landlord’s). UK, Channel Islands and Isle of Man residential customers only. Further terms apply. Correct at 05 June 2015.

    NOW TV: Content streamed. WiFi broadband, HDMI connection and NOW TV account required to activate box. Credit or debit card required to set up NOW TV account. All content passes sold separately. Wide selection of catch up TV available via TV apps. Some Apps (such as Spotify & Sky Store) cost extra. Entertainment Pass currently not available on YouView and Android devices. Not all content available on catch up or live channels. For content we can not show on live channels see nowtv.com/slating. Some content unavailable on live channels and/or some devices. See nowtv.com for device compatibility requirements.

    NOW TV Offer legals: Available in Sky network areas switching their broadband, calls & line rental to Sky. Broadband Unlimited & NOW TV Entertainment for 12 months. Sky line rental (£16.40pm) required. £6.95 router delivery charge. 12 month minimum subscriptions apply for Sky Broadband Unliited + Sky Talk & Line Rental. Download speeds up to 16Mb – speeds vary significantly by location. Compatible line required otherwise £20 connection charge may apply. Not available with any other offers.

    12 months half price Sky Broadband Unlimited offer: Standard price of Sky Broadband Unlimited £7.50 a month (with Sky Talk) if you join before 7 July 2015. If you order after 6 July the standard price of Broadband Unlimited will be going up. New Sky Broadband, Talk & line rental customers only in Sky Network areas. £6.95 router delivery charge. Up to 17Mb download speeds (vary significantly by location). After 12 months standard Broadband Unlimited price applies, currently £7.50 per month (pm) plus Sky Talk. No traffic management policy. External factors such as internet congestion and home wiring can affect speed. Sky Talk Weekends: £0pm. Inclusive UK calls of up to an hour to 01,02,03 & 0870 numbers only (excludes Channel Islands, indirect access & dial-up internet numbers). Acceptable Use Policy applies. Compatible line required, otherwise connection charge from £20 may apply. Set-up costs may apply. General: 12 month minimum subscriptions for Sky Broadband Unlimited, Sky Talk & Line Rental. 12 month minimum subscription for Sky TV if you also choose Sky TV. Separate contracts apply to Sky TV, Sky Broadband/Fibre and Sky Talk. Prices may go up during your contract. You must get any consents required (e.g. landlord’s). Prices for Direct Debit payments only. Continuous debit/credit card mandate costs 50p pm. UK residential customers only. Offers aren’t available with any other offers. Further terms apply.

    Free On Demand Connector offer: *Self-set-up required. Offer available to Sky TV customers who haven’t downloaded On Demand content previously. Requires compatible black Sky+ box, broadband connection (minimum recommended speed 2Mbps). Free connector for eligible customers only. One connector per customer subject to availability. The model of On Demand Connector you receive will vary depending on the model of your Sky+HD box. Some models must be connected to a mains supply.

  • ‡Sky TV

    ‡ HD channels received depend on your Sky TV/HD subscription. BBC HD Channels, ITV HD (England & Wales only), Channel 4 HD, NHK World HD and RT HD are available without subscription.

    Sky TV Subscription: Packages £20-£70.50 per month (pm). Sky Movies Box Office and Sky Store costs extra. Sky News and Pick TV are available without subscription; Pick TV, Channel 4, Channel 5, 5 USA and 5* require a viewing card. Sky box and set-up required. Sky Sports/Sky Movies in HD: £5.25pm on top of your sports/movies subscription. Only available to Family Bundle customers.

    Sky Movies comparison: Comparison against online movie subscription services without Sky Movies using top 100 from UK box office over 12 months. See sky.com/blockbusters

    Sky Multiscreen: Provides same Sky TV channels as main Sky TV subscription on another box. To receive Sky HD channels on your Multiscreen box you need a Sky HD box and the Family Bundle or other HD subscription pack. If you have home broadband, your Internet-enabled Sky boxes must be connected to your router if we’ve provided the equipment you need to connect (E.g. an On Demand connector). Multiscreen includes Sky Go Extra at no extra cost. Sky Go terms apply.

    Smart Series Link: Records your chosen series then the next and subsequent series in order. Unavailable on some older Sky HD boxes.

    Remote Record / Series Link: Use sky.com or a compatible device. Requests require up to 30 minutes notice before start of programme. Series Link for compatible Sky+HD boxes only.

    WWF Sky Rainforest Rescue: All money raised through Sky Rainforest Rescue will be donated to WWF-UK, charity registered in England and Wales number 1081247 and in Scotland number SC039593. Sky will donate a further £1 to WWF-UK to match each £1 raised through Sky Rainforest Rescue. Sky will match donations to help reach the project target of £4million.

    Dolby Digital 5.1: Available on many programmes. Compatible home cinema system required.

    Money back guarantee: If you cancel Sky HD within one calendar month of activation, we will refund the cost of your box (but not any subscription or set up charges).

     

    On Demand: Available to Sky TV customers with compatible Sky box. Downloading content requires compatible black Sky box, broadband connection (minimum recommended speed 2 Mbps), On Demand self set-up using built in Wi-Fi or own cable.  Downloads count towards any usage caps and may expire from your Planner. Content depends on your Sky TV/HD subscription. 3D: 3DTV and activation required. Sky Store costs extra. Sky Movies 1&2 or Sky Sports 1&2 required for Sky Movies or Sky Sports. Sky subscribers without Sky TV can access BBC iPlayer only. Downloadable HD content takes longer to start viewing.
    Sky Box Office: Sky Box Office content costs extra. Pay per view charges apply.
    Box Sets: Selection of shows/series available varies each month. Downloadable HD content takes longer to start viewing. The Family Bundle or another Sky HD subscription required for TV Box Sets. Monthly comparison against online and Pay TV UK subscription services based on shows for which the latest series is showing now or in the last 12 months or in the next 12 months from February 2014. See sky.com/moreboxsets.

    Sky Go: UK customers require a Sky HD or Family Bundle subscription to access TV Box Sets on Sky Go. UK / Ireland only. Streamed via broadband/3G/4G/WiFi (charges may apply). Available on two registered compatible devices (content may vary). Some live TV programmes will be unavailable (go to - go.sky.com). For compatible device and software requirements click here. Sky Go is not currently compatible on PCs with Windows 8 or Macs with OS X Mountain Lion. Sky TV Customers: Selected live channels and on demand content available in line with your Sky TV subscription at no extra cost. You'll need Sky Movies 1&2 or Sky Sports 1&2 Packs for on demand Sky Movies or Sky Sports. Non-Sky TV Customers: Subscriptions £15-£40 pm. Monthly subscriptions renew automatically until you unsubscribe.

    Sky Go Extra: Sky TV customers only. No extra cost with Sky Multiscreen, otherwise £5 extra a month. Allow up to 24 hours for your account to be activated. 31 days' notice to cancel. Register up to 4 Sky Go devices. Concurrent online viewing on 2 devices. Download selected Sky Go content in the UK & Ireland via WiFi. Content depends on your Sky TV package. Movies/Sports Pack(s) required to download movies/sports. 2 downloads per programme. Content deleted from device 48 hours after viewing starts or no later than 30 days after download.

     

  • Sky boxes and set-up

    In the event you cancel your HD box, you will need to return the HD box to us before we can process a refund.

    Box set-up times currently average 7-10 days for new customers and may be longer for existing customers upgrading to Sky+HD (excludes Highlands & Islands, Channel Islands, Scottish Islands, Isle of Man, Northern Ireland, ROI).

    Standard set-up of Sky+HD box is £25 when you join Sky TV online; free for existing customers with a new Multiscreen subscription (otherwise £60 or £15 for Sky+ customers selecting self set-up).

    Existing Sky TV customer:  Sky Broadband set-up fees for existing Sky TV customers £60 for Lite, £30 for Connect or free for Unlimited. £30 set-up fee for Connect for customers without Sky TV.

    Self set-up: Available to Sky+ customers for £15. Self set-up must be completed within 31 days of receipt.

    Sky+HD box: Existing Sky+ box households are not eligible for a discounted box unless taking the Family Bundle. Existing customers must agree to new 12 month minimum term for Sky TV. One free/discounted box per household.  Sky+HD box up to £199 if you are not eligible for discounted price (Sky TV subscription required). A Sky+HD box has all the features of Sky+ and can store an average of 60 hours of HD or 185 hours of standard definition programmes. To view free-to-air HD content you need an HD ready TV. To view Sky HD content you will also need the Family Bundle and, for Sky Sports/Sky Movies in HD, the HD Pack (£5.25 a month on top of your sports/movies subscription).

    Sky+HD 2TB box: Existing Sky TV customers who have never had a Sky+HD box taking the Family Bundle and existing Sky TV customers with the Family Bundle or other Sky HD subscription adding their first Sky Multiscreen (£11.25pm per box) are entitled to one Sky+HD 2TB box for £49. Existing Sky TV customers with the Family Bundle or other Sky HD subscription and new customers joining Sky TV with the Family Bundle are entitled to one Sky+HD 2TB box for £149. One discounted 1TB or 2TB box per household. Additional Sky+HD 2TB boxes £249 per box. Customers taking Sky TV without the Family Bundle and customers purchasing a standalone 2TB box without Sky TV can get a Sky+HD 2TB box for £249. Standard set-up £30 for new customers and £60 for existing Sky TV customers. Non-standard set-up may cost extra. Sky+HD 2TB box provides 1.5TB of personal storage and 0.5TB of storage for On Demand Showcase content.

    Sky HD Multiscreen box: Sky HD Multiscreen box is the SkyHD standard Digibox (No PVR functionality) which along with a Sky TV and Sky Multiscreen subscription (£11.25 extra a month) gives your Sky TV subscription in another room. First box free for new and existing customers when taken with their first Sky Multiscreen/Multiroom subscription and paying for set-up. Limited to one free box per household (and not available to customers who have already received a free standard box) otherwise £49. Replacement boxes are £99.

    You do not have to subscribe to Sky TV - available directly from Sky call centre (standard set up £120) - limited to one per household.

  • General and further terms

    Subject to status. Upfront payment may be required. Prices may go up during your subscription. Non-standard set-up may cost extra. Prices may vary if you live in a flat. Sky+ functionality requires two satellite feeds. You must get any consents required (e.g. landlord's). Prices for Direct Debit payments only. Continuous debit/credit card mandate costs 50p pm.

    UK, Channel Islands and Isle of Man residential customers only. These offers are not available with any other offers. Further terms apply. Calls to Sky cost 9.58p per minute (plus 15.97p connection fee) for BT customers. If the number is 0844 than calls to Sky cost 5.1p per minute (plus 15.97p connection fee) for BT customers. Calls from other providers may vary. Correct at 26 June 2015. The full text of our customer contracts can be found here.

    Calls to Sky contact centres are free for Sky Talk customers. Calls to 03 numbers are the same as 01 and 02 numbers. If 08 or 03 numbers are not included in your call package, for 08 numbers BT customers pay 5.1p/min and 15.97p connection and for 03 numbers 9.58p/min and 15.97p connection. Calls from other providers will vary.

    Contact us if you wish to cancel during your cooling off period.