Sky Go Extra
Enjoy Sky TV everywhere
Sky Go Extra takes Sky Go one step further and lets you enjoy top entertainment and movies, depending on your Sky TV subscription, wherever you are. Simply download your chosen shows at home or in the office to watch later without internet.
- Available to all Sky TV customers for £5 extra a month, with no annual contract
- Download content via WiFi to mobiles, laptops and selected tablets to watch later, even without an internet connection
- Enjoy selected entertainment depending on your Sky TV package
- Movies Pack customers can download selected movies
- Download shows to enjoy an uninterrupted service without racking up 3G bills
- Download different content to watch on up to four devices
What you get with Sky Go Extra
Download popular TV
shows and movies
Choose the shows or movies you'd like to see when you're next on a tube or train and download them via WiFi.
Sky Movies Pack required to download movies.
Watch without a WiFi or 3G signal
Enjoy your downloaded content anywhere - without interruptions - no WiFi or 3G required.
Register up to four devices
Download different content on up to four devices and watch on two of them at the same time.
Enjoy a range of Sky TV content
Watch selected content, from entertainment to movies, depending on your Sky TV package.
Live and on demand TV as standard
Sky TV customers get Sky Go at no extra cost
Don't forget, you can still enjoy up to 43 live channels as standard, depending on your Sky TV package. Get live Sky Sports, Sky Movies, and award-winning shows from Sky1 and Sky Atlantic plus an exciting line-up of kids' channels.
Watch on mobiles, laptops and selected tablets wherever you are in the UK and Ireland, when you have a WiFi, broadband or 3G connection. With hundreds of hours of on demand content also available on any Sky Go device, there will always be something to enjoy.
Battleship © 2012 Universal City Studios Productions LLLP. All rights reserved. Arrow ©2012 Warner Bros Entertainment Inc. Avengers Assemble ™ & ©2012 Marvel & Subs. Cartoonito Tales ™ & ©2013 Cartoon Network. A Time Warner Company. All Rights Reserved. Contraband © 2012 Universal Studios All Rights Reserved. Dora the Explorer © Viacom International Inc. All Rights Reserved. Girls: Mondays 10pm, Girls SM, under license from Home Box Office, Inc. Horrible Bosses © 2012 Warner Bros. Entertainment Inc. All Rights Reserved. Mad Men: Wednesdays 12am, Mad Men © 2012 Frank Ockenfels/Lionsgate. Spartacus ©2012 Starz Entertainment, LLC. Teenage Mutant Ninja Turtles © 2013 Viacom Overseas Holdings C.V. All Rights Reserved. The Artist © La Petite Reine / Studio 37 / La Classe Américaine / JD Prod France 3 Cinéma / Jouror Productions / uFilm, The Following: Tuesdays 10pm © 2013 Warner Bros Entertainment Inc. The Vow © 2012 Screen Gems, Inc. and Spyglass Entertainment Funding, LLC. All Rights Reserved. The Grey © 2011 The Grey Film Holdings, LLC. The Wire: The Wire SM, under license from Home Box Office, Inc. Vegas: Thursdays 10pm, Vegas © 2013 CBS Studios Inc.
Sky Sports Summer of Sport prizes offer: You will be entered into the prize draw automatically when you join Sky TV with the Sports Pack or upgrade to the Sports Pack. See full terms and conditions.
New Sky TV customer online Marks and Spencer voucher offer: £25 M&S vouchers for new customers joining Sky TV. Only available at sky.com. Not available in conjunction with any other offer. One voucher per household. Voucher sent, within 45 days of activating your service, to the email address provided when joining Sky. M&S terms apply.
Free Wireless Connector offer: Available to new and existing Sky TV customers adding the Movies Pack (Movies 1&2). Offer ends 27 June 2013. Wireless Connector normally £21.95. Self set-up required.
Sky Broadband Unlimited Marks and Spencer voucher offer: £25 M&S voucher for new customers in sky network areas, switching their broadband, calls# and line rental to Sky. Only available at sky.com. Excludes customers joining with Sky TV. Not available in conjunction with any other offer. One voucher per household. Voucher sent, within 45 days of activating your service, to the email address provided when joining Sky. M&S terms apply. Offer ends 13 June 2013.
3 months free line rental offer: Available to new customers taking Sky Broadband, Talk and line rental. Line rental is £14.50 a month. After 3 months, you will automatically be moved on to the standard monthly price. Offer ends 13 June 2013.
Introduce a Friend voucher offer: Only available by following the steps set out on this website and not by any other means e.g. via a retail outlet. New customer introduced cannot be in same household. Existing Sky TV customer must remain an active subscriber to qualify. Existing customer will be sent an email with details of how to claim their voucher within 24 hours of Sky’s receipt of new customer's first subscription payment. Vouchers must be claimed within 90 days of the date of this email and will be sent within 45 days of the claim being made. Vouchers subject to separate terms and conditions. Not available in conjunction with any other offer. Offer excludes Sky group employees and agents and cannot be offered commercially.
‡ HD channels received depend on your Sky TV/HD subscription. BBC HD Channels, ITV HD (England & Wales only), Channel 4 HD, Channel 5 HD, NHK World HD and RT HD are available without subscription. Channel 5 HD requires a viewing card.
Sky TV Subscription: Packages £21.50-£60.50 per month (pm). Sky Movies Box Office and Sky Store costs extra. Sky News and Pick TV are available without subscription; Pick TV, Channel 4, Channel 5, 5 USA and 5* require a viewing card. Sky box and set-up required.
Sky Multiroom: Provides same Sky TV channels as main Sky TV subscription on another box. To receive Sky HD channels on your Multiroom box you need a Sky HD box and Sky Entertainment Extra+.
Sky Sports/Sky Movies in HD: £5.25pm extra. Only available to Sky Entertainment Extra+ customers.
Sky 3D: 3DTV and activation required. Content available depends on your Sky TV/HD subscription (from £31.50pm). Pay per view content costs extra.
Dolby Digital 5.1: Available on many programmes. Compatible home cinema system required.
ESPN: £10 extra pm if you are a Sky Sports Pack customer, otherwise £13 extra pm.
Money back guarantee: If you cancel Sky HD within one calendar month of activation, we will refund the cost of your box (but not any subscription or set up charges).
Remote Record: Use sky.com or a compatible device. Requests require up to 30 minutes notice before start of programme.
WWF Sky Rainforest Rescue: All money raised through Sky Rainforest Rescue will be donated to WWF-UK, charity registered in England and Wales number 1081247 and in Scotland number SC039593. Sky will donate a further £1 to WWF-UK to match each £1 raised through Sky Rainforest Rescue. Sky will match donations to help reach the project target of £4million.
*On Demand: Available to Sky TV customers with compatible black Sky box. Downloading content requires broadband connection (minimum recommended speed 2 Mbps) and self set-up using own cable or wireless connector (£21.95 - limits apply). Downloads count towards any usage caps. Content depends on your Sky TV/HD subscription. Sky Store costs extra. Sky Movies 1&2 or Sky Sports 1&2 required for Sky Movies or Sky Sports. Sky+ subscribers without Sky TV can access BBC iPlayer only. Downloadable HD content takes longer to start viewing.
Sky Box Office: Sky Box Office content costs extra. Pay per view charges apply. SBO 3D requires a 3DTV.
Sky Go: UK / Ireland only. Streamed via broadband/3G (charges may apply). Available on two registered compatible devices (content may vary). Some live TV programmes will be unavailable (go to - go.sky.com). iPhone (3GS or above), iPad, iPod touch (4th generation or above) require iOS 5.1 or later, and available on selected Android devices with OS2.2x to OS4.2.1 (excluding 3.x). Sky on your Xbox 360 requires Xbox Gold Live subscription. Sky TV Customers: Selected live channels and on demand content available in line with your Sky TV subscription at no extra cost. You'll need Sky Movies 1&2 or Sky Sports 1&2 Packs for on demand Sky Movies or Sky Sports. Non-Sky TV Customers: Subscriptions £15-£40 pm. ESPN £10-£13 pm extra (or standalone at £16 pm). Monthly subscriptions renew automatically until you unsubscribe.
Sky Go Extra: Sky TV customers only. £5 extra a month. 31 days’ notice to cancel. Register up to 4 Sky Go devices, concurrent viewing on two devices. Download selected Sky Go content via WiFi (Unavailable on Xbox 360). Content depends on your Sky TV package. Movies/Sports Pack(s) required to download movies/sports. Max 2 downloads per programme. Content deleted from device 48 hours after viewing starts or no later than 7 or 30 days after download depending on content.
Sky boxes and set-up
Box set-up times currently average 7-10 days for new customers and may be longer for existing customers upgrading to Sky+HD (excludes Highlands & Islands, Channel Islands, Scottish Islands, Isle of Man, Northern Ireland, ROI).
Standard set-up of Sky+HD box is free when you join Sky TV online (otherwise £30); free for existing customers with a new Multiroom subscription (otherwise £60 or £15 for Sky+ customers selecting self set-up).
Existing Sky TV customer: Sky Broadband set-up fees for existing Sky TV customers £60 for Lite, £30 for Connect or free for Unlimited. £30 set-up fee for Connect for customers without Sky TV.
Self set-up: Available to Sky+ customers for £15. Self set-up must be completed within 31 days of receipt.
Sky+HD box: Existing Sky+ box households are not eligible for a discounted box unless taking Sky Entertainment Extra+. Existing customers must agree to new 12 month minimum term for Sky TV. One free/discounted box per household. Sky+HD box up to £199 if you are not eligible for discounted price (Sky TV subscription required). A Sky+HD box can store an average of 60 hours of HD or 185 hours of standard definition programmes. HD ready TV required.
Sky+ box: Existing Sky+ box households are not eligible for a discounted box. Existing customers must agree to new 12 month minimum term for Sky TV. One free/discounted box per household. Sky+ box up to £199 if you are not eligible for discounted price (Sky TV subscription required). You will receive a Sky+HD box which has all the features of Sky+ and can store an average of 185 hours of standard definition programmes. To view free-to-air HD content you need an HD ready TV. To view Sky HD content you will also need Sky Entertainment Extra+ and, for Sky Sports/Sky Movies in HD, the HD Pack (£5.25 a month).
Sky+HD 2TB box: £49 for existing Sky TV customers taking their first HD package or existing Sky+HD customers adding Sky Multiroom (£10.25pm per box). Existing Sky+HD customers are entitled to one £149 box, additional 2TB boxes £249. £249 for any existing customer who received a discounted 1TB box. New customers joining Sky TV with Sky Entertainment Extra+ are entitled to one £149 box. Any additional 2TB boxes thereafter or when taking without Sky Entertainment Extra+ are £249. Standard set-up £30 for new customers and £60 for existing Sky TV customers. Non-standard set-up may cost extra. Sky+HD 2TB box provides 1.5TB of personal storage and 0.5TB of storage for On Demand Showcase content.
Sky HD Multiroom box: Sky HD Multiroom box is the SkyHD standard Digibox (No PVR functionality) which along with a Sky TV and Sky Multiroom subscription (£10.25 extra a month) gives your Sky TV subscription in another room. First box free for new and existing customers when taken with a new Sky Multiroom subscription and paying for set-up. Limited to one free box per household (and not available to customers who have already received a free standard box) otherwise £49. Replacement boxes are £99.
You do not have to subscribe to Sky TV - available directly from Sky call centre (standard set up £120) - limited to one per household.
Sky Broadband in Sky Network Area: Existing customer set-up £60 for Lite or free for Unlimited. Monthly usage caps: Lite - 2GB. Maximum upload speed: Lite and Unlimited –1.3Mb.
Sky Broadband outside Network area: Connect at £17pm. Existing customer set-up £30. Monthly usage caps: Connect – 40GB & subject to Network Management Policy. Maximum upload speed: Connect – 448Kb.
Sky Fibre Unlimited & Unlimited Pro: Availability subject to location and survey. £50 standard set-up. Not available to existing fibre customers except cable. Maximum download speeds: Sky Fibre Unlimited - up to 38Mb; Sky Fibre Unlimited Pro - up to 76Mb. Speeds vary by location.
Sky WiFi: For Sky Broadband Unlimited/Connect/Unlimited Fibre customers. Available on 6 registered devices. Experience varies by location and number of users. App available for Apple devices with iOS 4.2.1 or later and compatible Android devices with OS2.1-2.x and 4.x.
Sky Broadband general: £2.18 router delivery charge applies for existing customers only. Speeds vary significantly by location. No traffic management policy for Sky Broadband Unlimited and Sky Fibre Unlimited. External factors such as internet congestion can affect speed. See sky.com for more details and our Usage Policies. MAC users receive 12 months free McAfee VirusScan worth £19.99. McAfee Free Trial: Sky Broadband Lite-3 months, Unlimited and Fibre Unlimited -12 months, then £3 pm unless you contact us to unsubscribe.
30 day Broadband and Talk Satisfaction Guarantee: Available within the first 30 days of all your services being activated. Refund applies to subscription charges only (not set-up charges or non-inclusive call charges) and is pro-rated. Statutory rights are not affected. Not applicable if you change your package.
#UK calls of up to an hour to 01, 02, 03 & 0870 numbers only (excludes Channel Islands, indirect access & dial-up internet numbers) with Sky Talk Weekends. Unlimited calls of up to an hour to geographic landlines in 22 popular international destinations with Sky Talk Anytime. Acceptable Use Policy applies. See the Sky Talk Tariff Guide for more detail.
Sky Talk: Sky Talk only available to customers paying by Direct Debit/continuous credit card mandate. Compatible line required otherwise connection charge from £39 may apply. Codes of Practice for sales and marketing and premium rate/NTS services can be found at sky.com/skytalk
General and further terms
Subject to status. Upfront payment may be required.12 month minimum subscriptions. Prices may go up during your subscription. Non-standard set-up may cost extra. Boxes must be connected to a fixed telephone line and prices may vary if you live in a flat. Sky+ functionality requires two satellite feeds. You must get any consents required (e.g. landlord's). Prices for Direct Debit payments only. Continuous debit/credit card mandate costs 50p pm.
UK, Channel Islands and Isle of Man residential customers only. These offers are not available with any other offers. Further terms apply. Calls to Sky cost 5.1p per minute (plus 13.1p connection fee) for BT customers. Calls from other providers may vary. Correct at 10 May 2013. The full text of our customer contracts can be found here.