Enjoy TV from Sky wherever you are without an internet connection
Sky Go Extra takes Sky Go one step further and lets you download great entertainment, movies and Box Sets depending on your Sky TV subscription, to watch truly wherever you are. Just download shows in the UK and Ireland via WiFi to compatible laptops, mobiles and tablets to watch later without an internet connection.
Plus, a Sky Go Extra subscription now enables you to stream live and on demand TV from Sky with your Xbox 360.
You can register up to four compatible devices - all for just £5 extra a month with no annual contract.
Get Sky Go Extra
Sky TV Customers
Download TV shows to watch truly anywhere without 3G, 4G or WiFi. Plus, register up to 4 compatible devices.
Free trial for 2 months
(then £5 extra a month)
After 2 months you will continue to receive Sky Go Extra unless you call us to cancel at least 31 days before the end of the 2 month period.
Already have a Sky box in more than one room? Enjoy the benefits of Sky Go Extra at no extra cost.
£0 extra a month
with your Multiscreen subscription
12 months minimum subscriptions apply.
The ultimate in flexibility
Choose TV shows or movies and download them to your compatible mobile, tablet or laptop to watch later.
Enjoy your downloaded shows truly anywhere without 3G, 4G or WiFi.
Watch selected entertainment depending on your Sky TV bundle no matter where you are.
Register up to 4 compatible devices per household including Xbox 360.
Frequently asked questions More FAQs
Sky Go Extra and Sky Go - what's the difference?
Sky Go Extra allows you to watch Sky TV shows on up to 4 different devices, 2 more than Sky Go. It also lets you download a selection of your favourite TV to watch wherever and whenever.
How do I get Sky Go Extra at no additional cost?
If you are already a subscriber to Sky Multiscreen, you will need to opt-in Sky Go Extra to your account from this page. If you are a new customer, you will need to sign up to Sky Multiscreen first, then add Sky Go Extra.
Can I download programmes to my device?
To download programmes onto your device you will need to be a Sky Go Extra customer.
How do I download programmes to my device?
To download you will need a Wi-Fi connection. Programmes cannot be downloaded over 3G.
Where do I find downloadable programmes?
Downloadable movies and programmes can be found in the 'Catch Up' section of the app. Just look for the ‘Download’ button when you visit a programme or season details page to see if that programme can be downloaded.
Are all programmes available to download?
Not all programmes that appear in 'Catch up' in Sky Go can be downloaded.
How do I manage my Xbox console as a device?
Please go to http://help.sky.com/articles/watch-tv-from-sky-on-xbox-360 for information on how to register your Xbox 360.
How do I register devices for Sky Go and Sky Go Extra?
For more information on device registration, visit http://help.sky.com/tv/sky-go/register-your-devices-on-sky-go.
How many programmes can I download at once?
Only one programme can be downloaded at a time, but you can queue downloads. These will then appear in the ‘In Progress’ section of ‘Downloads’. As soon as the first download has completed the next programme in the queue will then start downloading.
How long will content stay on my device once downloaded?
Content will be deleted from device 48 hours after viewing starts or no later than 30 days after download.
Can I watch my downloaded programmes offline?
Yes, any programmes that you have downloaded can be watched offline, with no 3G or Wi-Fi connection required. However, whilst the app is offline you will not be able to access either the ‘On Now’ or ‘Catch Up' sections of the app.
How much storage space will the programmes I have downloaded take up?
This will depend on whether you choose to download in high or low quality (found in Settings > Preferences) and the length of the programme. A high-quality film on an iPad will take up approximately 1.1GB of data, whilst a high-quality film on an iPhone will take approximately 750MB of data.
How do I delete downloaded programmes?
You can delete any programmes you have downloaded in Downloads by either swiping on the programme to reveal the delete icon or by pressing the ‘Edit’ button to delete multiple programmes.
Can I download and watch content on my Xbox 360 console?
No, content can only be streamed on Xbox 360. Download is restricted to mobile, laptop and tablets.
What devices are supported with Sky Go and Sky Go Extra?
For more information on device management, visit http://help.sky.com/tv/sky-go/sky-go-supported-devices#!games-consoles.
HBO® and related service marks are the property of Home Box Office, Inc. Banshee SM under licence from Home Box Office, Inc. Ray Donovan © 2014 Showtime Networks Inc. All rights reserved. The Sopranos © 2014 Home Box Office, Inc. All rights reserved. The F1 logo, F1, FORMULA 1, FIA FORMULA ONE WORLD CHAMPIONSHIP, GRAND PRIX and related marks are trade marks of Formula One Licensing BV, a Formula One group company. All rights reserved.
Sky Sports 5: Available with Sky Sports Pack. Existing Sky Sports customers must activate Sky Sports 5. Box and set up costs may apply for new customers.
Free box and £10 set-up: Excludes existing Sky+/Sky+HD box households. One free box and £10 set-up per household. Non-standard set-up may cost extra.
Sky Go Extra 2 months free trial: Offer only for existing Sky TV customers who have not previously taken up the same offer. Excludes existing Sky Go Extra and Multiscreen customers. Content depends on your Sky TV package. Sky Movies Pack required for movies. Download selected content in the UK and Ireland via Wi-Fi. After 2 months you will continue to receive Sky Go Extra at £5pm extra unless you call us to cancel at least 31 days before the end of the 2 month period. Not available with other Sky TV offers.
Free Sky+HD box existing customer offer: Upgrade to the Family Bundle to get a free Sky+HD box (£60 set-up fee). Existing Sky+HD box households are not eligible for a discounted box. One free box per household. White Sky+ box households must take self-set up option. You’ll need to complete your self-set-up within 31 days of getting your box. All other existing Sky+box households will receive free standard set-up unless upgrading to the Family Bundle. 12 month min term.
12 months free Sky Broadband Unlimited: 12 months free Sky Broadband Unlimited for new Sky Broadband customers switching their broadband, calls and line rental to Sky. After 12 months £7.50 a month with Sky Talk. Sky Movies pack required for Sky Movies Disney (£16.50 a month with Sky TV). Sky Network areas only. £6.95 router delivery charge. Sky Line Rental at £16.40 a month required. Download speeds up to 17Mb – speeds vary significantly by location.
Choice of reward: Choice of £25 M&S Voucher, £25 Tesco Gift Card, £25 Prepaid MasterCard® for new Sky customers joining with Sky TV. You must claim your reward online at www.sky.com/claim within 90 days of your service being activated. One reward per household. M&S, Tesco or MasterCard® and further terms apply. Not available with any other Sky TV offer.
6 months half price Sky Movies: Available to new and existing Sky TV customers. £10 set-up cost and 12 month contracts apply to new customers. Sky TV from £21.50pm. Sky Movies £8.25 or £4.25 (with Sky Sports Pack) extra per month. After 6 months £16.50 or £8.50 (with Sky Sports pack) extra per month, unless you give us at least 31 days’ notice to cancel. Not available with other Sky TV offers. If you are an existing customer this offer will replace any existing Sky TV offers you may have on your account. Comparison against online subscription services without Sky Movies using top 100 from UK box office over 12 months. See sky.com/blockbusters.
New customers introduce a friend offer: Offer available online or by calling the UK call centre on 08442 410 101. Your friend must live at a different UK address to you. Choice of £75 Compliments voucher, £75 Tesco voucher for new customers joining Sky TV. Compliments vouchers can be spent here. You must claim your reward online at www.sky.com/claim within 90 days of your service being activated. Offer not for Sky group employees or commercial use. Not available with any other offers.
6 months free Sky Fibre Unlimited offer: Available to new Sky Fibre customers taking line rental and calls from Sky (whether as new or existing calls and line rental customers), who join or upgrade to Sky Fibre Unlimited. Free for the first 6 months, £20 a month thereafter. New 18 month Sky Talk and Line Rental minimum terms apply for existing customers. After first 6 months, standard price applies, currently £20pm, plus Sky Talk and Line Rental. £6.95 router delivery charge. Availability subject to survey. Download speeds up to 38Mb - speeds vary significantly by location. Sky Talk: Sky Talk Weekends £0pm. Compatible line required otherwise £20 connection charge may apply. 18 month minimum subscriptions apply.
‡ HD channels received depend on your Sky TV/HD subscription. BBC HD Channels, ITV HD (England & Wales only), Channel 4 HD, NHK World HD and RT HD are available without subscription.
Sky TV Subscription: Packages £21.50-£66 per month (pm). Sky Movies Box Office and Sky Store costs extra. Sky News and Pick TV are available without subscription; Pick TV, Channel 4, Channel 5, 5 USA and 5* require a viewing card. Sky box and set-up required.
Sky Movies comparison: Comparison against online movie subscription services without Sky Movies using top 100 from UK box office over 12 months. See sky.com/blockbusters
Sky Multiscreen: Provides same Sky TV channels as main Sky TV subscription on another box. To receive Sky HD channels on your Multiscreen box you need a Sky HD box and the Family Bundle or other HD subscription pack. If you have home broadband, your Internet-enabled Sky boxes must be connected to your router if we’ve provided the equipment you need to connect (E.g. an On Demand connector). Multiscreen includes Sky Go Extra at no extra cost. Sky Go terms apply.
Smart Series Link: Records your chosen series then the next and subsequent series in order. Unavailable on some older Sky+HD boxes.
Remote Record: Use sky.com or a compatible device. Requests require up to 30 minutes notice before start of programme.
WWF Sky Rainforest Rescue: All money raised through Sky Rainforest Rescue will be donated to WWF-UK, charity registered in England and Wales number 1081247 and in Scotland number SC039593. Sky will donate a further £1 to WWF-UK to match each £1 raised through Sky Rainforest Rescue. Sky will match donations to help reach the project target of £4million.
Dolby Digital 5.1: Available on many programmes. Compatible home cinema system required.
Money back guarantee: If you cancel Sky HD within one calendar month of activation, we will refund the cost of your box (but not any subscription or set up charges).
On Demand: Available to Sky TV customers with compatible Sky+ box. Downloading content requires compatible black Sky+ box, broadband connection (minimum recommended speed 2 Mbps), On Demand self set-up using built in Wi-Fi or own cable. Downloads count towards any usage caps and may expire from your Planner. Content depends on your Sky TV/HD subscription. Sky Store costs extra. Sky Movies 1&2 or Sky Sports 1&2 required for Sky Movies or Sky Sports. Sky+ subscribers without Sky TV can access BBC iPlayer only. Downloadable HD content takes longer to start viewing.
Sky Box Office: Sky Box Office content costs extra. Pay per view charges apply. SBO 3D requires a 3DTV.
Box Sets: Selection of shows/series available varies each month. Downloadable HD content takes longer to start viewing. The Family Bundle or another Sky HD subscription required for TV Box Sets. Monthly comparison against online and Pay TV UK subscription services based on shows for which the latest series is showing now or in the last 12 months or in the next 12 months from February 2014. See sky.com/moreboxsets.
Sky Go: UK customers require a Sky HD or Family Bundle subscription to access TV Box Sets on Sky Go. UK / Ireland only. Streamed via broadband/3G/4G/WiFi (charges may apply). Available on two registered compatible devices (content may vary). Some live TV programmes will be unavailable (go to - go.sky.com). For compatible device and software requirements click here. Sky Go is not currently compatible on PCs with Windows 8 or Macs with OS X Mountain Lion. Sky TV Customers: Selected live channels and on demand content available in line with your Sky TV subscription at no extra cost. You'll need Sky Movies 1&2 or Sky Sports 1&2 Packs for on demand Sky Movies or Sky Sports. Non-Sky TV Customers: Subscriptions £15-£40 pm. Monthly subscriptions renew automatically until you unsubscribe.
Sky Go Extra: Sky TV customers only. No extra cost with Sky Multiscreen, otherwise £5 extra a month. Allow up to 24 hours for your account to be activated. 31 days' notice to cancel. Register up to 4 Sky Go devices. Concurrent online viewing on 2 devices. Download selected Sky Go content in the UK & Ireland via WiFi. Content depends on your Sky TV package. Movies/Sports Pack(s) required to download movies/sports. 2 downloads per programme. Content deleted from device 48 hours after viewing starts or no later than 30 days after download.
Sky Sports/Sky Movies in HD: £5.25pm on top of your sports/movies subscription. Only available to Family Bundle customers.
Sky 3D: 3DTV and activation required. Content available depends on your Sky TV/HD subscription (from £33pm). Pay per view content costs extra.
Sky boxes and set-up
In the event you cancel your HD box, you will need to return the HD box to us before we can process a refund.
Box set-up times currently average 7-10 days for new customers and may be longer for existing customers upgrading to Sky+HD (excludes Highlands & Islands, Channel Islands, Scottish Islands, Isle of Man, Northern Ireland, ROI).
Standard set-up of Sky+HD box is £25 when you join Sky TV online; free for existing customers with a new Multiscreen subscription (otherwise £60 or £15 for Sky+ customers selecting self set-up).
Existing Sky TV customer: Sky Broadband set-up fees for existing Sky TV customers £60 for Lite, £30 for Connect or free for Unlimited. £30 set-up fee for Connect for customers without Sky TV.
Self set-up: Available to Sky+ customers for £15. Self set-up must be completed within 31 days of receipt.
Sky+HD box: Existing Sky+ box households are not eligible for a discounted box unless taking the Family Bundle. Existing customers must agree to new 12 month minimum term for Sky TV. One free/discounted box per household. Sky+HD box up to £199 if you are not eligible for discounted price (Sky TV subscription required). A Sky+HD box has all the features of Sky+ and can store an average of 60 hours of HD or 185 hours of standard definition programmes. To view free-to-air HD content you need an HD ready TV. To view Sky HD content you will also need the Family Bundle and, for Sky Sports/Sky Movies in HD, the HD Pack (£5.25 a month on top of your sports/movies subscription).
Sky+HD 2TB box: Existing Sky TV customers who have never had a Sky+HD box taking the Family Bundle and existing Sky TV customers with the Family Bundle or other Sky HD subscription adding their first Sky Multiscreen (£11.25pm per box) are entitled to one Sky+HD 2TB box for £49. Existing Sky TV customers with the Family Bundle or other Sky HD subscription and new customers joining Sky TV with the Family Bundle are entitled to one Sky+HD 2TB box for £149. One discounted 1TB or 2TB box per household. Additional Sky+HD 2TB boxes £249 per box. Customers taking Sky TV without the Family Bundle and customers purchasing a standalone 2TB box without Sky TV can get a Sky+HD 2TB box for £249. Standard set-up £30 for new customers and £60 for existing Sky TV customers. Non-standard set-up may cost extra. Sky+HD 2TB box provides 1.5TB of personal storage and 0.5TB of storage for On Demand Showcase content.
Sky HD Multiscreen box: Sky HD Multiscreen box is the SkyHD standard Digibox (No PVR functionality) which along with a Sky TV and Sky Multiscreen subscription (£11.25 extra a month) gives your Sky TV subscription in another room. First box free for new and existing customers when taken with their first Sky Multiscreen/Multiroom subscription and paying for set-up. Limited to one free box per household (and not available to customers who have already received a free standard box) otherwise £49. Replacement boxes are £99.
You do not have to subscribe to Sky TV - available directly from Sky call centre (standard set up £120) - limited to one per household.
Sky Broadband in Sky Network Area: Maximum home download speeds up to 17Mbps. Existing customer set-up £60 for Lite or free for Unlimited. Monthly usage caps: Lite - 2GB. Maximum upload speed: Lite and Unlimited –1.3Mb.
Sky Broadband outside Network area: Connect is available at £17pm with a monthly usage cap of 40GB (£30 set-up for existing Sky TV customers & customers without Sky TV). Maximum home download speeds up to 6Mbps. Connect subject to a Network Management Policy.
Sky Fibre, Sky Fibre Unlimited & Unlimited Pro: Availability subject to location and survey. £50 standard set-up (£30 for Sky Fibre). Maximum home download speeds: Sky Fibre and Sky Fibre Unlimited - up to 38Mb; Sky Fibre Unlimited Pro - up to 76Mb. Speeds vary by location. Sky Fibre monthly usage – 25GB.
Sky WiFi: For Sky Broadband Unlimited/Connect/Sky Fibre/Sky Fibre Unlimited & Unlimited Pro customers. Available on 6 registered devices. Experience varies by location and number of users. App requires iOS 6.0 or later (Apple devices) or compatible Android devices running OS 2.2.2 and later or 4.x.
30 day Broadband and Talk Satisfaction Guarantee: Available within the first 30 days of all your services being activated. Refund applies to subscription charges only (not set-up charges or non-inclusive call charges) and is pro-rated. Statutory rights are not affected. Not applicable if you change your package.
Lowest standard-priced fibre: Comparison based on standard monthly pricing over 18 months comparing Sky Fibre against other fibre-to-the-cabinet, cable and fibre-to-the-premises broadband services in the UK residential customer market. Excludes offers and line rental saver options requiring upfront payment for 12 months in advance. Features vary between providers. For verification go to www.sky.com/skyfibre
Sky Broadband general: £6.95 router delivery charge. Speeds vary significantly by location. 12 month minimum subscriptions except new 18 month minimum subscriptions for Sky Fibre, Sky Fibre Unlimited + Sky Talk & Line Rental. New 12 month minimum subscriptions for Sky Fibre Unlimited Pro + Sky Talk & Line Rental. Separate contracts apply to Sky TV, Sky Broadband/Fibre and Sky Talk. No traffic management policy for Sky Broadband Unlimited, Sky Fibre and Sky Fibre Unlimited in the home. External factors such as internet congestion can affect speed. See sky.com/shop/terms-conditions/broadband for more details and our Usage Policies. MAC users receive 12 months free McAfee VirusScan worth £19.99. McAfee Free Trial: Sky Broadband Lite-3 months; Unlimited, Sky Fibre and Sky Fibre Unlimited & Unlimited Pro -12 months, then £3 pm unless you contact us to unsubscribe.
Sky Hub: Inclusive for new Sky Broadband customers. £69 for existing Sky Broadband customers. £6.95 router delivery charge applies. Range may be affected home environment.
Best value claim: Based on standard pricing, comparing totally unlimited broadband services which offer inclusive out-of-home WiFi. Features may vary between providers.
BT Price comparison: Comparing cost of unlimited broadband packages for new and existing Sky TV customers over 12 months. BT Unlimited Broadband (6 months half price, then £16 a month, 18 month contract). Excludes line rental. BT Unlimited Broadband includes BT Home Hub 4 (BT Vision ready) & Hub phone, advanced McAfee security, unlimited WiFi minutes, access to over 5 million WiFi hotspots, BT SmartTalk App, BT sport, evening and weekend VOIP calls and 5GB Cloud Online Storage at no extra charge. BT offer inclusive calls to 0845 numbers (subject to fair use policy). McAfee security available free for 12 months with Sky Broadband Unlimited, £3 per month thereafter unless cancelled by customer. Other BT offers may apply. See BT.com for details.
Sky subscribes to Ofcom's Voluntary Code of Practice on broadband speeds.
Sky Talk: 12 month minimum term applies to new Sky Talk customers and to existing customers taking up Sky Line Rental. 12 month minimum subscriptions except 18 month minimum subscriptions for Sky Fibre Unlimited Sky Talk & Line Rental if you order. Sky Talk is only available to customers paying by Direct Debit/continuous credit card mandate. Calls only packages not available to BT line rental customers with BT Basics or if outgoing calls are barred. Sky Line Rental required (£16.40 per month). Connection charge from £20 may apply for customers without an active BT compatible line. Codes of Practice for sales and marketing and premium rate/NTS services can be found at sky.com/skytalk.
Sky Talk Weekends: #UK geographic landline calls of up to an hour to 01, 02, 03 & 0870 numbers only (excludes Channel Islands, indirect access & dial-up internet numbers) Acceptable Use Policy Applies.
Sky Talk Anytime UK: #UK calls of up to an hour to 01, 02, 03, 0870 & 0845 numbers only (excludes Channel Islands, indirect access & dial-up internet numbers and 070 numbers.
†Sky Talk Anytime International: Unlimited calls of up to one hour to 50 international landline destinations: Australia, Austria, Bangladesh, Belgium, Brazil, Bulgaria, Canada, Canary Islands, China, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hong Kong, Hungary, India, Ireland, Israel, Italy, Jamaica, Japan, Latvia, Lithuania, Luxembourg, Madeira, Malaysia, Netherlands, New Zealand, Norway, Pakistan, Poland, Portugal, Romania, Russian Federation, Singapore, Slovak Republic, Slovenia, South Africa, Spain, Sweden, Switzerland, Thailand, Turkey and USA (also include calls to mobiles in Canada, Hong Kong and the USA). #UK calls of up to an hour to 01, 02, 03, 0870 & 0845 numbers only (excludes Channel Islands, indirect access & dial-up internet numbers and 070 numbers). Unlimited international geographic landline calls of up to an hour to 50 destinations, see sky.com/skytalk for details. Acceptable Use Policy applies.
General and further terms
Subject to status. Upfront payment may be required. Prices may go up during your subscription. Non-standard set-up may cost extra. Prices may vary if you live in a flat. Sky+ functionality requires two satellite feeds. You must get any consents required (e.g. landlord's). Prices for Direct Debit payments only. Continuous debit/credit card mandate costs 50p pm.
UK, Channel Islands and Isle of Man residential customers only. These offers are not available with any other offers. Further terms apply. Calls to Sky cost 9.58p per minute (plus 15.97p connection fee) for BT customers. If the number is 0844 than calls to Sky cost 5.1p per minute (plus 15.97p connection fee) for BT customers. Calls from other providers may vary. Correct at 17 December 2014. The full text of our customer contracts can be found here.
Calls to Sky contact centres are free for Sky Talk customers. Calls to 03 numbers are the same as 01 and 02 numbers. If 08 or 03 numbers are not included in your call package, for 08 numbers BT customers pay 5.1p/min and 15.97p connection and for 03 numbers 9.58p/min and 15.97p connection. Calls from other providers will vary.
Contact us if you wish to cancel during your cooling off period.