HD upgrades
Get closer to your favourite TV in stunning high definition and experience the UK’s widest range of HD channels with a free Sky+HD box.
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We're currently updating our systems
As a result we are unable to process any orders until
Friday 10 February
You can still browse our products and check availability
for Sky Broadband in your area
Sky Customer Upgrades
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Take advantage of our great box upgrade offers to get the best out of your Sky TV package - you may not even need an engineer visit.
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Whether you use the internet a little or a lot, we've got a Sky Broadband, Talk and Line Rental bundle to suit everyone.
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Keep everyone happy with a Sky Multiroom subscription for each box in every room - that way the whole family can watch their favourites.
Here's the legal bit
HBO® and related service marks are the property of Home Box Office, Inc.
Available programming will depend on your Sky TV/HD subscription. Most Sky Anytime+ content
is SD. To watch content from Sky Movies or Sky Sports you must take Sky Movies 1&2 or Sky
Sports 1&2 packs. Customers with Sky+HD box without the HD Pack will only be able to access
limited content from the Showcase section of Sky Anytime+. Sky Broadband usage limits apply. With
Broadband Everyday Lite you can typically access three 30 minute shows a month.
Find out more.
**£200 saving: based on standard monthly prices over 12 months for BT customers with Broadband Option 3 (£26.80), Unlimited Evening and Weekend Plan (12 month renewable contract, £0) and BT line rental (£14.60) switching to Sky Broadband Unlimited (£7.50 with Sky Talk and Sky TV or £10 with Sky Talk & line rental), Sky Talk Freetime (£0) and Sky Talk Line Rental (£12.25). BT Broadband Option 3 includes BT Home Hub (BT Vision ready) & Hub phone, advanced McAfee security, unlimited WiFi minutes a month, evening and weekend VOIP calls and 5GB online storage at no extra charge. Inclusive minutes for BT’s calling plans include calls to 0870 and 0845 numbers (subject to fair use policy). McAfee security available free for 12 months with Sky, £3 a month thereafter unless cancelled by the customer. Free security not available for MAC users with BT. Sky & BT offer discounted line rental for upfront annual payment. Other BT offers may apply. See bt.com for details.
^Offers
Movies and Sports upgrades offers: We will credit £5 to your account if you upgrade to the Sky Sports Pack (£20 extra a month) or the Sky Movies Pack (£16 extra a month) online. We will credit £10 to your account if you upgrade to both the Sky Sports Pack and Sky Movies Pack online. Credit will be made to your Sky digital account within 60 days of the new Pack being enabled on your viewing card. This offer does not include standalone Premium Channels and is not available in conjunction with any other offer.
6 months free broadband: Available for new residential broadband, calls & line rental customers in Sky network areas until 16th February 2012 and not in conjunction with any other Sky offer. Prices described above apply after 6 months.
Free Sky+HD box offer: Get a Free Sky+HD box when you upgrade to Sky+HD. Existing Sky+HD box households are not eligible for a discounted box. One free box per household. †Sky+ customers must take self set-up. 12 month min term.
Introduce a Friend £75 M&S voucher offer: Only available by following the steps set out on this website and not by any other means e.g. via a retail outlet or Sky call centre. New customer introduced cannot be in same household. Existing Sky TV customer must remain an active subscriber to qualify. Existing customer will be sent an email with details of how to claim their voucher within 24 hours of Sky’s receipt of new customer’s first subscription payment. Vouchers must be claimed within 90 days of the date of this email and will be sent within 45 days of the claim being made. Vouchers subject to separate terms and conditions. Not available in conjunction with any other offer. Offer excludes Sky group employees and agents and cannot be offered commercially. Offer extended and now ends 23 February 2012.
‡*Sky TV
‡ HD channels received depend on your Sky TV subscription. BBC HD Channels, ITV1 HD (England & Wales only), Channel 4 HD and Five HD are available without subscription. Channel 4 HD and Five HD require a viewing card.
Sky TV Subscription: Packages £20-£53 per month (pm). Sky Movies Box Office and Sky Store costs extra. Sky News and Pick TV are available without subscription; Pick TV, Channel 4, Channel 5, 5 USA and 5* require a viewing card. Sky box and set-up required.
Sky 3D: 3DTV and Sky World HD (£63.25 pm) subscription required. Pay per view content may cost extra.
Dolby Digital 5.1: Available on many programmes. Compatible home cinema system required.
ESPN: £9 extra pm if you are a Sky Sports Pack customer, otherwise £12 extra pm.
Sky Multiroom: Provides same Sky TV channels as main Sky TV subscription on another box. To receive HD Pack channels on your Multiroom box you need a Sky HD box an HD Pack subscription (only one HD Pack subscription required per household).
Money back guarantee: If you cancel Sky+HD within one calendar month of activation, we will refund the cost of your box (but not any subscription or set up charges).
Remote Record: Use sky.com or a compatible device. Requests require up to 30 minutes notice before start of programme.
*Sky Anytime+: Anytime+ on demand depends on the speed in your location . Free wired standard set up for new Sky+HD customers (not available with self set up) or £40 (£60 wireless). Can be set up by customer using own cable. Compatible box required. Content depends on your Sky TV/HD subscription. Most Sky Anytime+ content is SD. Sky Movies 1&2 or Sky Sports 1&2 required to watch Sky Movies or Sky Sports. Sky+HD customers without HD Pack will only be able to access limited Anytime/Showcase content. Anytime+ downloads count towards your monthly Everyday Lite 2GB usage cap . HD content requires longer to start viewing.
Sky Anytime: Available to Sky TV customers with compatible box. Customers without HD Pack may only access limited content. Content depends on Sky TV/HD subscription.
Sky Box Office: Sky Box Office content costs extra. Pay per view charges apply. SBO 3D requires a 3DTV and Sky World HD subscription.
Sky Go: UK / Ireland only. Streamed via broadband/3G (charges may apply). Available on 2 registered compatible devices (content may vary). Some live TV programmes unavailable (see www.go.sky.com). iPhone (3GS or above), iPad, iPod touch (4th gen. or above) require iOS 4.3 or later and Sky Go app. Sky on your Xbox 360 requires Xbox Gold Live subscription. Sky TV Customers: Live TV and on demand content available in line with your Sky TV subscription at no extra cost. Sky Movies 1&2 or Sky Sports 1&2 packs required for on demand Sky Movies or Sky Sports. Sky TV packages £20-£53/€25-€76 per month. ESPN costs extra. Non-Sky TV Customers: Subscriptions £15-£40/€18-55 per month. ESPN £9-£12/€12-16 p/m extra (or standalone at £16/€20 p/m). Monthly subscriptions renew automatically until you unsubscribe.
WWF Sky Rainforest Rescue: All money raised through Sky Rainforest Rescue will be donated to WWF-UK, charity registered in England and Wales number 1081247 and in Scotland number SC039593. Sky will donate a further £1 to WWF-UK to match each £1 raised through Sky Rainforest Rescue. Sky will match donations to help reach the project target of £4million.
Sky Broadband
Sky Broadband in Sky Network Area: Existing customer set-up £60 for Everyday Lite or free for Unlimited. Monthly usage caps: Everyday Lite - 2GB. Maximum upload speed: Everyday Lite and Unlimited –1.3Mb.
Sky Broadband outside Network area: Connect at £17pm. Existing customer set-up £30. Monthly usage caps: Connect – 40GB & subject to Network Management Policy. Maximum upload speed: Connect – 448Kb.
Sky Broadband general: See sky.com for more details and our Usage Policies. MAC users receive 12 months free McAfee VirusScan worth £19.99. McAfee Free Trial: Everyday Lite-3 months, Unlimited-12 months, then £3 pm unless you contact us to unsubscribe.
30 day Broadband and Talk Satisfaction Guarantee: Available within the first 30 days of all your services being activated. Refund applies to subscription charges only (not set-up charges or non-inclusive call charges) and is pro-rated. Statutory rights are not affected. Not applicable if you change your package
#Sky Talk
#UK calls of up to an hour to 01, 02, 03 & 0870 numbers only (excludes Channel Islands, indirect access & dial-up internet numbers). Unlimited international geographic landline calls to 20 countries, see sky.com/skytalk for details. Acceptable Use Policy applies.
Sky Talk: Sky Talk only available to customers paying by Direct Debit/continuous credit card mandate. Compatible line required otherwise connection charge from £39 may apply. Codes of Practice for sales and marketing and premium rate/NTS services can be found at sky.com/skytalk
General
Subject to status. Upfront payment may be required.12 month minimum subscriptions. Non-standard set-up may cost extra. Boxes must be connected to a fixed telephone line and prices may vary if you live in a flat. Sky+ functionality requires two satellite feeds. You must get any consents required (e.g. landlord's). Prices for Direct Debit payments only. Continuous debit/credit card mandate costs 50p pm. UK, Channel Islands and Isle of Man residential customers only. These offers are not available with any other offers.] Further terms apply. Calls to Sky cost 5.1p per minute (plus 13.1p connection fee) for BT customers. Calls from other providers may vary. Correct at 19 January 2012.
Price Freeze: Price freeze applies to your current Sky monthly subscription prices until 31 August 2012 excluding offers, call rates, administrative charges, VAT changes and if you change your package.