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Comparison against online subscription services without Sky Movies using top 100 from UK box office over 12 months. See sky.com/blockbusters.
6 months half price Sky Movies: New Sky Movies customers only. Sky Movies £8.25 or £4.25 (with Sky Sports Pack) extra per month. After 6 months £16.50 or £8.50 (with Sky Sports Pack) extra a month unless you give at least 31 days notice that you wish to cancel. £25 M&S voucher: £25 M&S voucher for existing Sky TV customers taking Sky Movies. You must claim your reward online at sky.com/claim within 90 days of your service being activated. One reward per household. MasterCard® and further terms apply. Not available with any other Sky TV offer. On Demand: Broadband connection required for On Demand. Downloading content requires compatible black Sky+ box, broadband connection (minimum recommended speed 2MBps) On Demand self-set up using built in WiFi or own cable or On Demand Connector £21.50 – limits apply) Download counts towards usage cap and my expire from your planner. General: Prices may go up during your subscriptions. Prices for Direct Debit payments only. Continuous debit/credit card mandate costs 50p pm. UK customers only. Further terms apply. Correct at 16 December 2014.
Introduce A Friend: £100 prepaid MasterCard can be used wherever MasterCard is accepted. Further terms apply. Offer available online only. Your friend must live at a different UK address to you. We will invite you to select your reward, within £100 M&S voucher, £100 Tesco voucher or £100 Pre-Paid Mastercard® once we receive your friend’s first subscription payment and you will have 90 days before the right to your reward expires. We will send you your voucher or card within 45 days of your reward selection, as long as you are still with Sky. Offer not for Sky group employees or commercial use. Not available with any other offers.
Sky Sports 5: Sky TV with Sky Sports currently from £43.50pm. Existing Sky Sports customers must activate Sky Sports 5. Box and set up costs may apply for new customers.
‡ HD channels received depend on your Sky TV/HD subscription. BBC HD Channels, ITV HD (England & Wales only), Channel 4 HD, NHK World HD and RT HD are available without subscription.
Sky TV Subscription: Packages £21.50-£66 per month (pm). Sky Movies Box Office and Sky Store costs extra. Sky News and Pick TV are available without subscription; Pick TV, Channel 4, Channel 5, 5 USA and 5* require a viewing card. Sky box and set-up required.
Sky Movies comparison: Comparison against online movie subscription services without Sky Movies using top 100 from UK box office over 12 months. See sky.com/blockbusters
Sky Multiscreen: Provides same Sky TV channels as main Sky TV subscription on another box. To receive Sky HD channels on your Multiscreen box you need a Sky HD box and the Family Bundle or other HD subscription pack. If you have home broadband, your Internet-enabled Sky boxes must be connected to your router if we’ve provided the equipment you need to connect (E.g. an On Demand connector). Multiscreen includes Sky Go Extra at no extra cost. Sky Go terms apply.
Smart Series Link: Records your chosen series then the next and subsequent series in order. Unavailable on some older Sky+HD boxes.
Remote Record: Use sky.com or a compatible device. Requests require up to 30 minutes notice before start of programme.
WWF Sky Rainforest Rescue: All money raised through Sky Rainforest Rescue will be donated to WWF-UK, charity registered in England and Wales number 1081247 and in Scotland number SC039593. Sky will donate a further £1 to WWF-UK to match each £1 raised through Sky Rainforest Rescue. Sky will match donations to help reach the project target of £4million.
Dolby Digital 5.1: Available on many programmes. Compatible home cinema system required.
Money back guarantee: If you cancel Sky HD within one calendar month of activation, we will refund the cost of your box (but not any subscription or set up charges).
On Demand: Available to Sky TV customers with compatible Sky+ box. Downloading content requires compatible black Sky+ box, broadband connection (minimum recommended speed 2 Mbps), On Demand self set-up using built in Wi-Fi or own cable. Downloads count towards any usage caps and may expire from your Planner. Content depends on your Sky TV/HD subscription. Sky Store costs extra. Sky Movies 1&2 or Sky Sports 1&2 required for Sky Movies or Sky Sports. Sky+ subscribers without Sky TV can access BBC iPlayer only. Downloadable HD content takes longer to start viewing.
Sky Box Office: Sky Box Office content costs extra. Pay per view charges apply. SBO 3D requires a 3DTV.
Box Sets: Selection of shows/series available varies each month. Downloadable HD content takes longer to start viewing. The Family Bundle or another Sky HD subscription required for TV Box Sets. Monthly comparison against online and Pay TV UK subscription services based on shows for which the latest series is showing now or in the last 12 months or in the next 12 months from February 2014. See sky.com/moreboxsets.
Sky Go: UK customers require a Sky HD or Family Bundle subscription to access TV Box Sets on Sky Go. UK / Ireland only. Streamed via broadband/3G/4G/WiFi (charges may apply). Available on two registered compatible devices (content may vary). Some live TV programmes will be unavailable (go to - go.sky.com). For compatible device and software requirements click here. Sky Go is not currently compatible on PCs with Windows 8 or Macs with OS X Mountain Lion. Sky TV Customers: Selected live channels and on demand content available in line with your Sky TV subscription at no extra cost. You'll need Sky Movies 1&2 or Sky Sports 1&2 Packs for on demand Sky Movies or Sky Sports. Non-Sky TV Customers: Subscriptions £15-£40 pm. Monthly subscriptions renew automatically until you unsubscribe.
Sky Go Extra: Sky TV customers only. No extra cost with Sky Multiscreen, otherwise £5 extra a month. Allow up to 24 hours for your account to be activated. 31 days' notice to cancel. Register up to 4 Sky Go devices. Concurrent online viewing on 2 devices. Download selected Sky Go content in the UK & Ireland via WiFi. Content depends on your Sky TV package. Movies/Sports Pack(s) required to download movies/sports. 2 downloads per programme. Content deleted from device 48 hours after viewing starts or no later than 30 days after download.
Sky Sports/Sky Movies in HD: £5.25pm on top of your sports/movies subscription. Only available to Family Bundle customers.
Sky 3D: 3DTV and activation required. Content available depends on your Sky TV/HD subscription (from £33pm). Pay per view content costs extra.
In the event you cancel your HD box, you will need to return the HD box to us before we can process a refund.
Box set-up times currently average 7-10 days for new customers and may be longer for existing customers upgrading to Sky+HD (excludes Highlands & Islands, Channel Islands, Scottish Islands, Isle of Man, Northern Ireland, ROI).
Standard set-up of Sky+HD box is £25 when you join Sky TV online; free for existing customers with a new Multiscreen subscription (otherwise £60 or £15 for Sky+ customers selecting self set-up).
Existing Sky TV customer: Sky Broadband set-up fees for existing Sky TV customers £60 for Lite, £30 for Connect or free for Unlimited. £30 set-up fee for Connect for customers without Sky TV.
Self set-up: Available to Sky+ customers for £15. Self set-up must be completed within 31 days of receipt.
Sky+HD box: Existing Sky+ box households are not eligible for a discounted box unless taking the Family Bundle. Existing customers must agree to new 12 month minimum term for Sky TV. One free/discounted box per household. Sky+HD box up to £199 if you are not eligible for discounted price (Sky TV subscription required). A Sky+HD box has all the features of Sky+ and can store an average of 60 hours of HD or 185 hours of standard definition programmes. To view free-to-air HD content you need an HD ready TV. To view Sky HD content you will also need the Family Bundle and, for Sky Sports/Sky Movies in HD, the HD Pack (£5.25 a month on top of your sports/movies subscription).
Sky+HD 2TB box: Existing Sky TV customers who have never had a Sky+HD box taking the Family Bundle and existing Sky TV customers with the Family Bundle or other Sky HD subscription adding their first Sky Multiscreen (£11.25pm per box) are entitled to one Sky+HD 2TB box for £49. Existing Sky TV customers with the Family Bundle or other Sky HD subscription and new customers joining Sky TV with the Family Bundle are entitled to one Sky+HD 2TB box for £149. One discounted 1TB or 2TB box per household. Additional Sky+HD 2TB boxes £249 per box. Customers taking Sky TV without the Family Bundle and customers purchasing a standalone 2TB box without Sky TV can get a Sky+HD 2TB box for £249. Standard set-up £30 for new customers and £60 for existing Sky TV customers. Non-standard set-up may cost extra. Sky+HD 2TB box provides 1.5TB of personal storage and 0.5TB of storage for On Demand Showcase content.
Sky HD Multiscreen box: Sky HD Multiscreen box is the SkyHD standard Digibox (No PVR functionality) which along with a Sky TV and Sky Multiscreen subscription (£11.25 extra a month) gives your Sky TV subscription in another room. First box free for new and existing customers when taken with their first Sky Multiscreen/Multiroom subscription and paying for set-up. Limited to one free box per household (and not available to customers who have already received a free standard box) otherwise £49. Replacement boxes are £99.
You do not have to subscribe to Sky TV - available directly from Sky call centre (standard set up £120) - limited to one per household.
Sky Broadband in Sky Network Area: Maximum home download speeds up to 17Mbps. Existing customer set-up £60 for Lite or free for Unlimited. Monthly usage caps: Lite - 2GB. Maximum upload speed: Lite and Unlimited –1.3Mb.
Sky Broadband outside Network area: Connect is available at £17pm with a monthly usage cap of 40GB (£30 set-up for existing Sky TV customers & customers without Sky TV). Maximum home download speeds up to 6Mbps. Connect subject to a Network Management Policy.
Sky Fibre, Sky Fibre Unlimited & Unlimited Pro: Availability subject to location and survey. £50 standard set-up (£30 for Sky Fibre). Maximum home download speeds: Sky Fibre and Sky Fibre Unlimited - up to 38Mb; Sky Fibre Unlimited Pro - up to 76Mb. Speeds vary by location. Sky Fibre monthly usage – 25GB.
Sky WiFi: For Sky Broadband Unlimited/Connect/Sky Fibre/Sky Fibre Unlimited & Unlimited Pro customers. Available on 6 registered devices. Experience varies by location and number of users. App requires iOS 6.0 or later (Apple devices) or compatible Android devices running OS 2.2.2 and later or 4.x.
30 day Broadband and Talk Satisfaction Guarantee: Available within the first 30 days of all your services being activated. Refund applies to subscription charges only (not set-up charges or non-inclusive call charges) and is pro-rated. Statutory rights are not affected. Not applicable if you change your package.
Lowest standard-priced fibre: Comparison based on standard monthly pricing over 18 months comparing Sky Fibre against other fibre-to-the-cabinet, cable and fibre-to-the-premises broadband services in the UK residential customer market. Excludes offers and line rental saver options requiring upfront payment for 12 months in advance. Features vary between providers. For verification go to www.sky.com/skyfibre
Sky Broadband general: £6.95 router delivery charge. Speeds vary significantly by location. 12 month minimum subscriptions except new 18 month minimum subscriptions for Sky Fibre, Sky Fibre Unlimited + Sky Talk & Line Rental. New 12 month minimum subscriptions for Sky Fibre Unlimited Pro + Sky Talk & Line Rental. Separate contracts apply to Sky TV, Sky Broadband/Fibre and Sky Talk. No traffic management policy for Sky Broadband Unlimited, Sky Fibre and Sky Fibre Unlimited in the home. External factors such as internet congestion can affect speed. See sky.com/shop/terms-conditions/broadband for more details and our Usage Policies. MAC users receive 12 months free McAfee VirusScan worth £19.99. McAfee Free Trial: Sky Broadband Lite-3 months; Unlimited, Sky Fibre and Sky Fibre Unlimited & Unlimited Pro -12 months, then £3 pm unless you contact us to unsubscribe.
Sky Hub: Inclusive for new Sky Broadband customers. £69 for existing Sky Broadband customers. £6.95 router delivery charge applies. Range may be affected home environment.
Best value claim: Based on standard pricing, comparing totally unlimited broadband services which offer inclusive out-of-home WiFi. Features may vary between providers.
BT Price comparison: Comparing cost of unlimited broadband packages for new and existing Sky TV customers over 12 months. BT Unlimited Broadband (6 months half price, then £16 a month, 18 month contract). Excludes line rental. BT Unlimited Broadband includes BT Home Hub 4 (BT Vision ready) & Hub phone, advanced McAfee security, unlimited WiFi minutes, access to over 5 million WiFi hotspots, BT SmartTalk App, BT sport, evening and weekend VOIP calls and 5GB Cloud Online Storage at no extra charge. BT offer inclusive calls to 0845 numbers (subject to fair use policy). McAfee security available free for 12 months with Sky Broadband Unlimited, £3 per month thereafter unless cancelled by customer. Other BT offers may apply. See BT.com for details.
Sky subscribes to Ofcom's Voluntary Code of Practice on broadband speeds.
Sky Talk: 12 month minimum term applies to new Sky Talk customers and to existing customers taking up Sky Line Rental. 12 month minimum subscriptions except 18 month minimum subscriptions for Sky Fibre Unlimited Sky Talk & Line Rental if you order. Sky Talk is only available to customers paying by Direct Debit/continuous credit card mandate. Calls only packages not available to BT line rental customers with BT Basics or if outgoing calls are barred. Sky Line Rental required (£16.40 per month). Connection charge from £20 may apply for customers without an active BT compatible line. Codes of Practice for sales and marketing and premium rate/NTS services can be found at sky.com/skytalk.
Sky Talk Weekends: #UK geographic landline calls of up to an hour to 01, 02, 03 & 0870 numbers only (excludes Channel Islands, indirect access & dial-up internet numbers) Acceptable Use Policy Applies.
Sky Talk Anytime UK: #UK calls of up to an hour to 01, 02, 03, 0870 & 0845 numbers only (excludes Channel Islands, indirect access & dial-up internet numbers and 070 numbers.
†Sky Talk Anytime International: Unlimited calls of up to one hour to 50 international landline destinations: Australia, Austria, Bangladesh, Belgium, Brazil, Bulgaria, Canada, Canary Islands, China, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hong Kong, Hungary, India, Ireland, Israel, Italy, Jamaica, Japan, Latvia, Lithuania, Luxembourg, Madeira, Malaysia, Netherlands, New Zealand, Norway, Pakistan, Poland, Portugal, Romania, Russian Federation, Singapore, Slovak Republic, Slovenia, South Africa, Spain, Sweden, Switzerland, Thailand, Turkey and USA (also include calls to mobiles in Canada, Hong Kong and the USA). #UK calls of up to an hour to 01, 02, 03, 0870 & 0845 numbers only (excludes Channel Islands, indirect access & dial-up internet numbers and 070 numbers). Unlimited international geographic landline calls of up to an hour to 50 destinations, see sky.com/skytalk for details. Acceptable Use Policy applies.
Subject to status. Upfront payment may be required. Prices may go up during your subscription. Non-standard set-up may cost extra. Prices may vary if you live in a flat. Sky+ functionality requires two satellite feeds. You must get any consents required (e.g. landlord's). Prices for Direct Debit payments only. Continuous debit/credit card mandate costs 50p pm.
UK, Channel Islands and Isle of Man residential customers only. These offers are not available with any other offers. Further terms apply. Calls to Sky cost 9.58p per minute (plus 15.97p connection fee) for BT customers. If the number is 0844 than calls to Sky cost 5.1p per minute (plus 15.97p connection fee) for BT customers. Calls from other providers may vary. Correct at 17 December 2014. The full text of our customer contracts can be found here.
Calls to Sky contact centres are free for Sky Talk customers. Calls to 03 numbers are the same as 01 and 02 numbers. If 08 or 03 numbers are not included in your call package, for 08 numbers BT customers pay 5.1p/min and 15.97p connection and for 03 numbers 9.58p/min and 15.97p connection. Calls from other providers will vary.
Contact us if you wish to cancel during your cooling off period.