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Upgrading your Sky box
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Sky Go - compatible device required. Sky Go only in standard definition. Uses 3G/Wifi. Sky TV with HD £30.25, Sky TV with Sky Sports 1 & 2 £40, HD Pack £10.25 extra. Prices are monthly by Direct Debit. 12 months minimum term. Sky Sports F1™ is a part time channel launching 9 March 2012.
‡HD channels received depend on your Sky TV subscription. Sky+HD packages from £30.25 - £63.25 pm by DD. Existing Sky+HD box households are not eligible for a discounted box. One free box per household. Standard set-up £60 for existing customers (or £15 for Sky+ customers taking self-set up). Self set-up must be completed within 31 days of receipt. Non standard set up may cost extra. 12 month min term.
‡HD channels received depend on your TV subscription.
Sky Go - compatible device required. Sky Go only in standard definition. Uses 3G/Wifi. Sky TV with HD £30.25, Sky TV with Sky Sports 1 & 2 £40, HD Pack £10.25 extra. Prices are monthly by Direct Debit. 12 months minimum term. Sky Sports F1™ is a part time channel launching 9 March 2012.
Upgrading your Sky box
Compare boxes
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Sky+
Sky+HD
Sky+HD 1TB
Record at the touch of a button
Pause and rewind live TV
Remote Record online or with a smartphone
Over 50‡ HD channels (HD Pack required)
HD ready
Sky Anytime+ ready (Sky network areas only)
3D ready for Sky World HD customers*
Recording space - standard definition
up to 185 hrs
up to 185 hrs
up to 740 hrs
Recording space - high definition
up to 60 hrs
up to 240 hrs
Box Upgrade cost:
From Free
From Free
From £49
HD Pack subscription:
(per month)£10.25
£10.25
Standard set-up cost:
(Or self set-up is available
with some boxes)£60
(Self set-up £15^)From Free
From Free
Sign in & upgrade Sign in & upgrade Sign in & upgrade
Box Upgrade FAQs
Here's the legal bit
^Offers
Movies and Sports upgrades offers: We will credit £5 to your account if you upgrade to the Sky Sports Pack (£20 extra a month) or the Sky Movies Pack (£16 extra a month) online. We will credit £10 to your account if you upgrade to both the Sky Sports Pack and Sky Movies Pack online. Credit will be made to your Sky digital account within 60 days of the new Pack being enabled on your viewing card. This offer does not include standalone Premium Channels and is not available in conjunction with any other offer.
Free Sky+HD box offer: Get a Free Sky+HD box when you upgrade to Sky+HD. Existing Sky+HD box households are not eligible for a discounted box. One free box per household. †Sky+ customers must take self set-up. 12 month min term.
Introduce a Friend £75 M&S voucher offer: Only available by following the steps set out on this website and not by any other means e.g. via a retail outlet or Sky call centre. New customer introduced cannot be in same household. Existing Sky TV customer must remain an active subscriber to qualify. Existing customer will be sent an email with details of how to claim their voucher within 24 hours of Sky’s receipt of new customer’s first subscription payment. Vouchers must be claimed within 90 days of the date of this email and will be sent within 45 days of the claim being made. Vouchers subject to separate terms and conditions. Not available in conjunction with any other offer. Offer excludes Sky group employees and agents and cannot be offered commercially. Offer extended and now ends 23 February 2012.
Sky boxes and set-up
Standard set-up of Sky+HD box with the HD Pack is free when you join Sky TV online (otherwise £30); free for existing customers with a new Multiroom subscription (otherwise £60 or £15 for Sky+ customers selecting self set-up).
Existing Sky TV customer: Sky Broadband set-up fees for existing Sky TV customers £60 for Everyday Lite, £30 for Connect or free for Unlimited. £30 set-up fee for Connect for customers without Sky TV.
Self set-up: Available to Sky+ customers for £15. Self set-up must be completed within 31 days of receipt.
Sky Anytime+ set-up: Free wired standard set-up for new Sky+HD customers (not available with self set-up) or £40 (£60 wireless). Can be set up by customer using own cable.
Sky+HD box: Existing Sky+ box households are not eligible for a discounted box unless taking the HD Pack. Existing customers must agree to new 12 month minimum term for Sky TV. One free/discounted box per household. Sky+HD box up to £199 if you are not eligible for discounted price (Sky TV subscription required). A Sky+HD box can store an average of 60 hours of HD or 185 hours of standard definition programmes. HD ready TV required.
Sky+ box: Existing Sky+ box households are not eligible for a discounted box. Existing customers must agree to new 12 month minimum term for Sky TV. One free/discounted box per household. Sky+ box up to £199 if you are not eligible for discounted price (Sky TV subscription required). You will receive a Sky+HD box which has all the features of Sky+ and can store an average of 185 hours of standard definition programmes. To view free-to-air HD content you need an HD ready TV. To view Sky HD content you will also need the HD Pack (£10.25 a month).
Sky+HD 1TB box: £49 for Sky TV customers taking their first HD package (£10.25pm) or existing Sky+HD customers adding Sky Multiroom (£10.25pm per box). Existing Sky+HD customers are entitled to one £149 box, additional boxes £249. New customers are entitled to one £149 box when taking with HD pack, any additional boxes thereafter or when taking without the HD Pack are £249. Standard set-up £30 for new customers and £60 for existing Sky TV customers. Non-standard set-up may cost extra.
Sky HD Multiroom Box: Sky HD Multiroom Box is the SkyHD standard Digibox (No PVR functionality) which along with a Sky TV and Sky Multiroom subscription (£10.25 extra a month) gives your Sky TV subscription in another room. First box free for new and existing customers when taken with a new Sky Multiroom subscription and paying for set-up. Limited to one free box per household (and not available to customers who have already received a free standard box) otherwise £49. Replacement boxes are £99.
You do not have to subscribe to Sky TV - available directly from Sky call centre (standard set up £120) - limited to one per household.
General
Subject to status. Upfront payment may be required.12 month minimum subscriptions. Non-standard set-up may cost extra. Boxes must be connected to a fixed telephone line and prices may vary if you live in a flat. Sky+ functionality requires two satellite feeds. You must get any consents required (e.g. landlord's). Prices for Direct Debit payments only. Continuous debit/credit card mandate costs 50p pm. UK, Channel Islands and Isle of Man residential customers only. These offers are not available with any other offers.] Further terms apply. Calls to Sky cost 5.1p per minute (plus 13.1p connection fee) for BT customers. Calls from other providers may vary. Correct at 17 February 2012.
Price Freeze: Price freeze applies to your current Sky monthly subscription prices until 31 August 2012 excluding offers, call rates, administrative charges, VAT changes and if you change your package.