The Family Bundle
Enjoy more TV Box Sets of the latest shows than any other online subscription service. Plus, you'll get over 80 channels to watch, over 50 entertainment channels in HD, as well as entertainment in 3D.
Enjoy live coverage of the greatest sporting events across six dedicated channels, more of the year's biggest blockbusters than Netflix and LOVEFiLM Instant put together and the widest range of HD‡ channels in the UK. Plus, totally unlimited broadband, inclusive weekend calls# and great value line rental.
Blockbusters claim based on top 100 from UK box office.
Enjoy more TV Box Sets of the latest shows than any other online subscription service. Plus, you'll get over 80 channels to watch, over 50 entertainment channels in HD, as well as entertainment in 3D.
Hundreds of movies to choose from, including up to five new Sky Movies premieres a week. With 11 dedicated channels, there's something for everyone to enjoy, from comedy and romance, to action and drama.
Seven dedicated channels with live coverage of your favourite sports and 24/7 sports news. Enjoy live action from around the world, including 115 games from the Barclays Premier League season, every F1® race, US Open tennis and lots more.
Enjoy any Sky Sports and Sky Movies channels in your Sky TV package in stunning high definition with the Family Bundle and the HD Pack. Get closer to the action with up to 5x more picture detail, amazing colour and superb digital sound.
Totally unlimited broadband with no monthly usage cap, so you can download all the movies, music and photos you like. Plus, expert technical support and a 12 month trial of McAfee Internet Security Suite.
Get inclusive weekend UK landline calls#, great value rates to UK mobiles and international landlines, plus line rental that's cheaper than BT's standard monthly price.
Connect your Sky+HD box to your broadband router to unlock a world of on demand TV including the UK’s biggest Catch Up TV service as well as great entertainment, TV Box Sets and movies on demand. All at no extra cost to your Sky TV subscription.
Watch channels from your Sky TV subscription on the move. Enjoy all six Sky Sports channels, all 11 Sky Movies channels and a selection of entertainment channels, live on selected Android smartphones, iPhone, iPad, laptop or Xbox 360.
Enjoy unlimited internet when you're out and about with Sky WiFi at no extra cost. With hotspots at popular high street locations plus the easy-to-use Sky WiFi app, getting online has never been easier.
Sky+ puts you in charge. Pause, rewind, record and store, so you’ll never miss a moment of the TV you love. Take the Family Bundle to enjoy the best shows in stunning colour and clarity with over 50 high definition channels.
All new Sky Broadband packages include the Sky Hub, our best ever wireless router. Connect to the internet throughout your home with superb wireless coverage and range and an innovative low energy mode.
Join Sky TV online today, and you can choose from one of the following rewards - a Samsung Galaxy Tab 4 7”, Orbit spaced360 Bluetooth speaker, £100 M&S e-Voucher or a £100 Tesco Gift Card.
When you switch your broadband, calls and line rental (£16.40 a month) to Sky.
Our best ever wireless router, worth £69 included when you join Sky Broadband.
£10 TV set-up fee. Sky Broadband Unlimited in Sky Network areas only. £6.95 router delivery charge. Other set-up costs may apply. 12 month min subscriptions. See below for further terms
HBO ® and related service marks are the property of Home Box Office, Inc. The Following © 2013 Warner Bros Entertainment Inc. Vegas © 2013 CBS Studios, Inc. All Rights reserved. The F1 logo, F1, FORMULA 1, FIA FORMULA ONE WORLD CHAMPIONSHIP, GRAND PRIX and related marks are trade marks of Formula One Licensing BV, a Formula One group company. All rights reserved. Sky Store content costs extra.
£75 Choice of reward: Tesco e-Voucher or Prepaid MasterCard®: Availability subject to stock. Prepaid MasterCard® can be used wherever MasterCard® is accepted, except for gambling, cash withdrawals, currency, cashback or at petrol stations. Unused card values will expire 12 months after the cards are printed. To receive the Tesco e-Voucher you need a valid email address and the ability to print. Not available with any other Sky TV offer. Tesco and MasterCard® further terms apply.
£18.99 Sky Broadband Unlimited for 12 months: Sky network areas only. Available to new Sky broadband, talk and line rental customers taking new 12 month minimum subscription for Sky Broadband Unlimited (£0 per month (pm)), Sky Pay As You Go (£0 pm) and Sky Line Rental (£18.99pm) without Sky TV. Saving based on £10 discount pm on broadband price. Other Sky Talk packages available for £4 - £12 extra a month. After 12 months, standard price applies for Sky Broadband Unlimited, currently £10pm. 12 month min & further terms apply.
Sky Sports Offer: Available to existing Sky TV customers upgrading to the Sky Sports Pack. Replaces existing offers. Sky Sports pack £18 or £10 (if you are on or upgrade to Sky Cinema pack) extra per month for 12 months. After 12 months standard pricing applies, currently £27.50 or £18 (if you are on or upgrade to Sky Cinema pack) extra per month. Cancellation requires 31 days’ notice.
£20 Sky Fibre for 18 months: Sky Fibre areas only. Speeds vary significantly by location. Upfront payment may be required. Subject to status. Available to new and existing Sky Broadband and Talk customers without Fibre taking new 18 month subscription for Sky Fibre, Sky Talk (£0-12pm) and Sky Line Rental (£18.99pm). Compatible line required otherwise £20 connection charge may apply.
£30 Sky Fibre Unlimited for 18 months: Sky Fibre areas only. Speeds vary significantly by location. Upfront payment may be required. Subject to status. Available to new and existing Sky Broadband and Talk customers without Fibre taking new 18 month subscription for Sky Fibre Unlimited, Sky Talk (£0-12pm) and Sky Line Rental (£18.99pm). Compatible line required otherwise £20 connection charge may apply.
£35 Sky Fibre Max for 18 months: Sky Fibre areas only. Speeds vary significantly by location. Upfront payment may be required. Subject to status. Available to new and existing Sky Broadband and Talk customers without Fibre taking new 18 month subscription for Sky Fibre Max, Sky Talk (£0-12pm) and Sky Line Rental (£18.99pm). Compatible line required otherwise £20 connection charge may apply.
HD channels received depend on your Sky TV/HD subscription. BBC HD Channels, ITV HD (England & Wales only), Channel 4 HD, NHK World HD and RT HD are available without subscription.
Sky TV Subscription: Packages £22-£80 per month (pm). Sky Box Office and Sky Store costs extra. Sky News and Pick TV are available without subscription; Pick TV, Channel 4, Channel 5, 5 USA and 5* require a viewing card. Sky box and set-up required. Sky Sports in HD: £6pm on top of your sports subscription. Only available to Box Sets Bundle customers.
Sky Cinema comparison: Comparison against online movie subscription services without Sky Cinema using top 100 from UK box office over 12 months. See sky.com/blockbusters
Sky Multiscreen: Provides same Sky TV channels as main Sky TV subscription on another box. To receive Sky HD channels on your Multiscreen box you need a Sky HD box and the Box Sets Bundle or other HD subscription pack. If you have home broadband, your Internet-enabled Sky boxes must be connected to your router if we’ve provided the equipment you need to connect (E.g. an On Demand connector). Multiscreen includes Sky Go Extra at no extra cost. Sky Go terms apply.
Smart Series Link: Records your chosen series then the next and subsequent series in order. Unavailable on some older Sky HD boxes.
Remote Record / Series Link: Use sky.com or a compatible device. Requests require up to 30 minutes notice before start of programme. Series Link for compatible Sky+HD and Sky Q boxes only.
Sky Kids app: Available at no extra cost with the Variety or Box Sets subscription. UK / Ireland only. Selected content available to stream and download on demand at no extra cost via 3G/4G/WiFi (charges may apply). To download content you also need Sky Go Extra (no extra cost with Sky Multiscreen or Sky Q, otherwise £5 extra a month). Available on two registered compatible tablets. Available on up to 4 registered compatible tablets. Downloaded content deleted from device 48 hours after viewing starts or no later than 30 days after download. Compatible device and software requirements at www.sky.com/help, and the App Store or Google Play Store. App features vary by device.
WWF Sky Rainforest Rescue: All money raised through Sky Rainforest Rescue will be donated to WWF-UK, charity registered in England and Wales number 1081247 and in Scotland number SC039593. Sky will donate a further £1 to WWF-UK to match each £1 raised through Sky Rainforest Rescue. Sky will match donations to help reach the project target of £4million.
Dolby Digital 5.1: Available on many programmes. Compatible home cinema system required.
Money back guarantee: If you cancel Sky HD within one calendar month of activation, we will refund the cost of your box (but not any subscription or set up charges).
On Demand: Available to Sky TV customers with compatible Sky box. Downloading content requires compatible black Sky box, broadband connection (minimum recommended speed 2 Mbps), On Demand self set-up using built in Wi-Fi or own cable. Downloads count towards any usage caps and may expire from your Planner. Content depends on your Sky TV/HD subscription. 3D: 3DTV and activation required. Sky Store costs extra. Sky Cinema 1&2 or Sky Sports 1&2 required for Sky Cinema or Sky Sports. Sky subscribers without Sky TV can access BBC iPlayer, ITV Player and All 4 catch up content. Downloadable HD content takes longer to start viewing.
Sky Box Office: Sky Box Office content costs extra. Pay per view charges apply.
Box Sets: Selection of shows/series available varies each month. Downloadable HD content takes longer to start viewing. Box Sets or another Sky HD subscription required for TV Box Sets.
Sky Store: On your Sky box: For Sky TV customers with black Sky+ or Sky Q box connected to broadband. Buy & Keep unavailable on some older boxes - see sky.com/boxcompatibility. Requires On Demand self set-up using built-in Wi-Fi or own cable or On Demand connector (£21.95 – limits apply). Downloads take several minutes or longer to start viewing if speed less than 6 Mbps (HD) or 2Mbps (SD). Sky+ subscription needed for ongoing access to downloaded copy. On skystore.com: Requires connected compatible device and software (see skystore.com/help). Register up to 4 devices; a title can be streamed to 1 (rent) or 2 (Buy & Keep) at a time. Min required speed for streaming 2.5Mbps (SD) or 5Mbps (HD). HD option not available when renting and is not supported for Buy & Keep on some devices/set-ups. Rentals can’t be downloaded. Buy & Keep downloads unavailable on NOW TV, Roku and YouView boxes. General: Rent from £2.99-£9.99. Buy & Keep from £7.99-£13.99. Downloading and streaming count towards any usage caps. Buy & Keep DVD delivery usually within 5 working days from official DVD release date.
Sky Go: UK customers require a Sky HD or Box Sets Bundle subscription to access TV Box Sets on Sky Go. UK / Ireland only. Streamed via broadband/3G/4G/Wi-Fi (charges may apply). Available on two registered compatible devices (content may vary). Some live TV programmes will be unavailable (visit go.sky.com). See compatible device and software requirements. Sky TV Customers: Selected live channels and on demand content available in line with your Sky TV subscription at no extra cost. You'll need Sky Cinema 1&2 or Sky Sports 1&2 Packs for on demand Sky Cinema or Sky Sports. Non-Sky TV Customers: Subscriptions £15-£40 pm. Monthly subscriptions renew automatically until you unsubscribe.
Sky Go Extra: Sky TV customers only. No extra cost with Sky Multiscreen, otherwise £5 extra a month. Allow up to 24 hours for your account to be activated. 31 days' notice to cancel. Register up to 4 Sky Go devices. Concurrent online viewing on 2 devices. Download selected Sky Go content in the UK & Ireland via Wi-Fi. Content depends on your Sky TV package. Cinema/Sports Pack(s) required to download movies/sports. 2 downloads per programme. Content deleted from device 48 hours after viewing starts or no later than 30 days after download.
Engineer set-up required.
Standard installation: New Sky TV customers: Sky Q 1TB box: £15 with or without a Sky Q Multiscreen subscription; Sky Q 2TB box with a Sky Q Multiscreen subscription: £60; Sky Q 2TB box without a Sky Q Multiscreen subscription: £199.
Standard installation: Existing customers taking a Sky Q Multiscreen subscription: Sky Q 1TB box: up to £49; Sky Q 2TB box: up to £99. Prices discounted to £15 for Sky Q 1TB box or £60 for Sky Q 2TB for existing customers without a current Sky+ Multiscreen subscription.
Existing Sky+ customers wishing to upgrade to Sky Q 1TB box or Sky Q 2TB box without taking a Sky Q Multiscreen subscription: £199 standard set-up.
Sky Broadband in Sky Network Area: Maximum home download speeds up to 17Mbps. Existing customer set-up free for Sky Broadband 12GB and Unlimited. Monthly usage caps: Sky Broadband 12GB – 12GB. Maximum upload speed: 12GB and Unlimited –1.3Mbs.
Sky Fibre, Sky Fibre Unlimited & Sky Fibre Max: Availability subject to location and survey. £39 standard fibre activation fee. Maximum home download speeds: Sky Fibre and Sky Fibre Unlimited - up to 38Mb; Sky Fibre Max - up to 76Mb. Speeds vary by location. Sky Fibre monthly usage – 25GB.
Sky WiFi: For Sky Broadband Unlimited/Sky Fibre/Sky Fibre Unlimited & Sky Fibre Max customers. Available on 6 registered devices. Experience varies by location and number of users. App requires iOS 6.0 or later (Apple devices) or compatible Android devices running OS 2.2.2 and later or 4.x.
30 day Broadband and Talk Satisfaction Guarantee: Available within the first 30 days of all your services being activated. Refund applies to subscription charges only (not set-up charges or non-inclusive call charges) and is pro-rated. Statutory rights are not affected. Not applicable if you change your package.
Lowest priced fibre: Compared with widely available UK residential fibre and cable superfast broadband and line rental services (e.g. up to 38Mb and above) on an 18 month minimum term. Excludes offers and upfront line rental options. Features vary between providers. For verification go to sky.com/lowestpricedfibre.
Sky Broadband general: £9.95 router delivery charge applies. Speeds vary significantly by location. 12 or 18 month minimum subscriptions. New 18 month minimum subscriptions for Sky Fibre, Sky Fibre Max + Sky Talk & Line Rental. Separate contracts apply to Sky TV, Sky Broadband/Fibre and Sky Talk. No traffic management policy for Sky Broadband Unlimited, Sky Fibre and Sky Fibre Unlimited in the home. External factors such as internet congestion can affect speed.See sky.com/shop/terms-conditions/broadband for more details and our Usage Policies. McAfee Free Trial: Sky Broadband 12GB - 3 months; Unlimited, Sky Fibre and Sky Fibre Unlimited & Sky Fibre Max - 12 months, then £3 pm unless you contact us to unsubscribe.
Sky Hub: Inclusive for new Sky Broadband customers. £69 for existing Sky Broadband customers. £9.95 router delivery charge applies. Range may be affected by home environment.
Faster upload speeds: Comparing upload speeds as stated by each company for Sky Fibre & Sky Fibre Unlimited (up to 9.5Mbps) with Virgin Media’s up to 50Mb Fibre Broadband (up to 3Mbps).
Fastest peak time speeds: delivered by Sky, BT, Plusnet & EE (Nov 2014). Ofcom excludes Wi-Fi performance, which varies by device, home environment & ISP.
Sky subscribes to Ofcom's Voluntary Code of Practice on broadband speeds.
Sky Talk: 12 or 18 month minimum term applies to new Sky Talk customers and to existing customers taking up Sky Line Rental. Compatible line required otherwise £20 connection charge may apply. Sky Talk is only available to customers paying by Direct Debit/continuous credit card mandate. Calls only packages not available to BT line rental customers with BT Basics or if outgoing calls are barred. Sky Line Rental required (£18.99 per month). Read our Codes of Practice for sales and marketing and premium rate/NTS services.
Sky Talk Evenings and Weekends Extra: UK calls to 01, 02 & 03 numbers only (excludes Channel Islands, indirect access, dial-up internet and 070 numbers). Inclusive UK landline calls last up to an hour, then charged at 12.54ppm at any time of day, or hang up and redial. Inclusive calls to 0845 and 0870 numbers last up to an hour, after which Sky's Access Charge (11.5ppm) and the owning operator's Service Charge applies or you can hang up and redial. Inclusive calls to UK Mobile (07) numbers last up to an hour, then are charged at 19.35p per minute during the day and 14.25p per minute during the evening, or hang up and redial. 070 Personal Numbering and 076 Paging charge-bands do not constitute UK Mobile. Subject to Acceptable Use Policy - see sky.com/talk
Sky Talk Anytime Extra: UK calls to 01, 02 & 03 numbers only (excludes Channel Islands, indirect access, dial-up internet and 070 numbers). Inclusive UK landline calls last up to an hour, then charged at 12.54ppm at any time of day, or hang up and redial. Inclusive calls to 0845 and 0870 numbers last up to an hour, after which Sky's Access Charge (11.5ppm) and the owning operator's Service Charge applies or you can hang up and redial. Inclusive calls to UK Mobile (07) numbers last up to an hour, then are charged at 19.35p per minute during the day and 14.25p per minute during the evening, or hang up and redial. 070 Personal Numbering and 076 Paging charge-bands do not constitute UK Mobile. A flat charge of 2p per minute applies to geographic landline calls to Austria, Australia, Belgium, Canada, Cyprus, Czech Republic, Denmark, France, Germany, Greece, Hungary, Irish Republic, Italy, Luxembourg, Netherlands, New Zealand, Norway, Poland, Spain, Sweden, Switzerland and USA (also includes calls to mobiles in Canada and USA) irrespective of the length of the call. A 19p connection fee applies to all international calls. Subject to Acceptable Use Policy - see sky.com/talk
Sky Talk International Extra: UK calls to 01, 02 & 03 numbers only (excludes Channel Islands, indirect access, dial-up internet and 070 numbers).Inclusive UK landline calls last up to an hour, then charged at 12.54ppm at any time of day, or hang up and redial. Inclusive calls to 0845 and 0870 numbers last up to an hour, after which Sky's Access Charge (11.5ppm) and the owning operator's Service Charge applies, or you can hang up and redial. Inclusive calls to UK Mobile (07) numbers last up to an hour, then are charged at 19.35p per minute during the day and 14.25p per minute during the evening, or hang up and redial. 070 Personal Numbering and 076 Paging charge-bands do not constitute UK Mobile. Inclusive international geographic landline calls to Australia, Austria, Bangladesh, Belgium, Brazil, Bulgaria, Canada, Canary Islands, China, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hong Kong, Hungary, India, Irish Republic, Israel, Italy, Jamaica, Japan, Latvia, Lithuania, Luxembourg, Madeira, Malaysia, Netherlands, New Zealand, Norway, Pakistan, Poland, Portugal, Romania, Russian Federation, Singapore, Slovak Republic, Slovenia, South Africa, Spain, Sweden, Switzerland, Thailand, Turkey, USA (also includes calls to mobiles in Canada, Hong Kong and USA). Inclusive calls to 50 popular destinations last up to an hour after which standard Sky international rates apply, or you can hang up and redial. A 19p connection fee applies to all non-inclusive international calls. Subject to Acceptable Use Policy - see sky.com/talk
Best performing major broadband & talk provider: Sky received the fewest complaints per 100,000 customers measured by Ofcom comparing Sky, BT, EE, Plusnet, TalkTalk and Virgin Media fixed broadband in its latest Telecoms and Pay TV Complaints Report (December 2016).
Subject to status. Upfront payment may be required. Prices may go up during your subscription. Non-standard set-up may cost extra. Prices may vary if you live in a flat. Sky+ functionality requires two satellite feeds. You must get any consents required (e.g. landlord's). Prices for Direct Debit payments only. Continuous debit/credit card mandate costs 30p.
UK, Channel Islands and Isle of Man residential customers only. These offers are not available with any other offers. Further terms apply. Correct at 21 March 2017.
Calls to Sky for non-Sky Talk customers cost 7p per minute plus your provider's access charge. Calls to 080 numbers are free. Calls to non-inclusive service numbers on a Sky Talk tariff will be charged 11.5p per minute access charge and a service charge from the owning operator.
Contact us if you wish to cancel during your cooling off period.
Read the full text of our customer contracts.