Sky Broadband, Fibre and Talk

Sky Broadband, Fibre and Talk

Switch to the fastest growing broadband provider in the UK¹. Choose from one of our super reliable packages – all part of the Sky Broadband Big Sale. New Sky broadband, talk & line rental customers only.

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¹Fastest growing broadband provider in the UK: Sky Broadband had the highest number of net broadband additions based on company reports (Enders Analysis - UK broadband, telephony and pay TV trends Q3 (Jul-Sep) 2015 Report).

Sky Broadband and Fibre

Sky Broadband Unlimited

£10 Free for 12 months (then £10 a month) + Sky Line Rental (£17.40 a month). Join Sky Broadband Unlimited without Sky TV and get a £75 M&S e-Voucher.

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Up to 17Mb download speed
Unlimited usage
12 months contract length
Sky Fibre

£10 £5 a month for 12 months (then £10 a month) + Sky Line Rental (£17.40 a month)

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Up to 38Mb download speed
25GB monthly usage allowance
12 months contract length
Sky Fibre Unlimited

£20 £10 a month for 12 months (then £20 a month) + Sky Line Rental (£17.40 a month)

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Up to 38Mb download speed
Unlimited usage
12 months contract length

Sky Network and fibre areas only. New Sky Broadband, Talk and line rental customers only. Speeds vary significantly by location. £6.95 router delivery charge. 12 months minimum contract. Prices may go up during your contract. Customers joining Sky TV with Sky Q are eligible for Sky Q discounts instead.

Switch without the pandamonium

Hassle free switching with our dedicated Switch Squad. If you're a BT, TalkTalk, EE or Plusnet customer, our dedicated Switch Squad will deal with your current provider so you don't have to.

When the switch is made you'll only be without broadband for a matter of minutes, plus, you can keep your existing phone number and bring your emails with you.

With another provider? These are the steps involved:

BT, TalkTalk, EE or Plusnet

Virgin

Sky Talk

Love to chat? Don't forget to choose one of our new talk packages - whether you're a chatterbox or just like to check-in with mum at the end of the week, we have you covered with inclusive calls^ to UK mobiles and landlines.

New to Sky

Sky Talk call packages from

£4 a month (Sky Talk Evenings & Weekends Extra) + Sky line rental at £17.40 a month

Compare our Sky Talk packages

Sky Broadband and Fibre comes with:

Sky Broadband Shield

Sky Broadband Shield

Internet protection that lets you filter which websites can be seen in your home.

More about Internet Safety

Sky Hub

Sky Hub

Easy self set-up, simple and secure.

More about Sky Hub

Sky WiFi

Sky WiFi

Unlimited Sky WiFi at no extra cost.

More about Sky WiFi

Tech Team

Sky Yahoo Email

Keep your world connected wherever you are with Sky Yahoo Mail.

Looking to add Sky TV?

Add Sky TV to Sky Broadband or Fibre to get over 35 great entertainment channels and watch award-winning dramas, must-see series and comedies.

Plus, join Sky TV online today and get up to a £100 reward of your choice to spend wherever you like.

New to Sky

TV Bundles from

£20 a month + up to £100 reward + extra £50 reward when you add Sky Movies or Sky Sports

More about Sky TV

Set-up fees apply.

Change the way you watch TV forever with Sky Q

Only Sky Broadband works with the Sky Q Hub to turn Sky Q boxes into Wi-Fi hotspots.

They work together to give you the strongest signal and best coverage. It means you can pause a show on your TV and continue on another TV or tablet, anywhere in your home.

More about Sky Q

Sky Broadband, Fibre and Talk

Choose from one of our super reliable packages - now all available on a 12 month contract.

Here's the legal bit

Sky Hub: Inclusive for new Sky Broadband customers. £6.95 router delivery charge. Range may be affected by home environment. Speeds vary significantly with location.

  • Sky Broadband

    Sky Broadband in Sky Network Area: Maximum home download speeds up to 17Mbps. Existing customer set-up £60 for Lite or free for Unlimited. Monthly usage caps: Lite - 2GB. Maximum upload speed: Lite and Unlimited –1.3Mb.

    Sky Broadband outside Network area: Connect is available at £17pm with no monthly usage cap (£30 set-up for existing Sky TV customers & customers without Sky TV). Maximum home download speeds up to 8Mbps. Connect subject to a Network Management Policy.

    Sky Fibre, Sky Fibre Unlimited & Unlimited Pro: Availability subject to location and survey. Standard fibre activation £50. For new Sky Broadband customers, £35 Fibre activation fee applies. Maximum home download speeds: Sky Fibre and Sky Fibre Unlimited - up to 38Mb; Sky Fibre Unlimited Pro - up to 76Mb. Speeds vary by location. Sky Fibre monthly usage – 25GB.

    Sky WiFi: For Sky Broadband Unlimited/Connect/Sky Fibre/Sky Fibre Unlimited & Unlimited Pro customers. Available on 6 registered devices. Experience varies by location and number of users. App requires iOS 6.0 or later (Apple devices) or compatible Android devices running OS 2.2.2 and later or 4.x.

    30 day Broadband and Talk Satisfaction Guarantee: Available within the first 30 days of all your services being activated. Refund applies to subscription charges only (not set-up charges or non-inclusive call charges) and is pro-rated. Statutory rights are not affected. Not applicable if you change your package.

    Sky Broadband general: £6.95 router delivery charge. Speeds vary significantly by location. 12 month minimum subscriptions. New 12 month minimum subscriptions for Sky Fibre Unlimited Pro + Sky Talk & Line Rental. Separate contracts apply to Sky TV, Sky Broadband/Fibre and Sky Talk. No traffic management policy for Sky Broadband Unlimited, Sky Fibre and Sky Fibre Unlimited in the home. External factors such as internet congestion can affect speed. See sky.com/shop/terms-conditions/broadband for more details and our Usage Policies. MAC users receive 12 months free McAfee VirusScan worth £19.99. McAfee Free Trial: Sky Broadband Lite-3 months; Unlimited, Sky Fibre and Sky Fibre Unlimited & Unlimited Pro -12 months, then £3 pm unless you contact us to unsubscribe.

    Sky Hub: Inclusive for new Sky Broadband customers. £69 for existing Sky Broadband customers. £6.95 router delivery charge applies. Range may be affected home environment.  

    Sky Fibre upload speeds: Comparing upload speeds of Sky and Virgin Media across peak times 24 hour periods (Ofcom November 2014).

    Fastest peak time speeds: delivered by Sky, BT, Plusnet & EE (Nov 2014). Ofcom excludes Wi-Fi performance, which varies by device, home environment & ISP.

    Sky subscribes to Ofcom's Voluntary Code of Practice on broadband speeds.

  • #†Sky Talk

    Sky Talk: 12 month minimum term applies to new Sky Talk customers and to existing customers taking up Sky Line Rental. Compatible line required otherwise £20 connection charge may apply. Sky Talk is only available to customers paying by Direct Debit/continuous credit card mandate. Calls only packages not available to BT line rental customers with BT Basics or if outgoing calls are barred. Sky Line Rental required (£17.40 per month). Read our Codes of Practice for sales and marketing and premium rate/NTS services.

    Sky Talk Evenings and Weekends Extra: # UK calls to 01, 02 & 03 numbers only (excludes Channel Islands, indirect access, dial-up internet and 070 numbers). Inclusive UK landline calls last up to an hour, then charged at 11.5ppm at any time of day, or hang up and redial as often as you like. Inclusive calls to 0845 and 0870 numbers last up to an hour, after which Sky's Access Charge (11.5ppm) and the owning operator's Service Charge applies or you can hang up and redial as often as you like. Inclusive calls to UK Mobile (07) numbers last up to an hour, then are charged at 11.5p per minute at any time of day, or hang up and redial as often as you like. 070 Personal Numbering and 076 Paging charge-bands do not constitute UK Mobile. Subject to Acceptable Use Policy - see sky.com/talk

    Sky Talk Anytime Extra: # UK calls to 01, 02 & 03 numbers only (excludes Channel Islands, indirect access, dial-up internet and 070 numbers). Inclusive UK landline calls last up to an hour, then charged at 11.5ppm at any time of day, or hang up and redial as often as you like. Inclusive calls to 0845 and 0870 numbers last up to an hour, after which Sky's Access Charge (11.5ppm) and the owning operator's Service Charge applies or you can hang up and redial as often as you like. Inclusive calls to UK Mobile (07) numbers last up to an hour, then are charged at 11.5ppm at any time of day, or hang up and redial as often as you like. 070 Personal Numbering and 076 Paging charge-bands do not constitute UK Mobile. A flat charge of 2p per minute applies to geographic landline calls to Austria, Australia, Belgium, Canada, Cyprus, Czech Republic, Denmark, France, Germany, Greece, Hungary, Irish Republic, Italy, Luxembourg, Netherlands, New Zealand, Norway, Poland, Spain, Sweden, Switzerland and USA (also includes calls to mobiles in Canada and USA) irrespective of the length of the call. A 16.9p connection fee applies to all international calls. Subject to Acceptable Use Policy - see  sky.com/talk

    †Sky Talk International Extra: # †Sky Talk International Extra: # UK calls to 01, 02 & 03 numbers only (excludes Channel Islands, indirect access, dial-up internet and 070 numbers).Inclusive UK landline calls last up to an hour, then charged at 11.5ppm at any time of day, or hang up and redial as often as you like. Acceptable Use Policy applies - see sky.com/talk. Inclusive calls to 0845 and 0870 numbers last up to an hour, after which Sky's Access Charge (11.5ppm) and the owning operator's Service Charge applies, or you can hang up and redial as often as you like. Inclusive calls to UK Mobile (07) numbers last up to an hour, then are charged at 11.5ppm at any time of day, or hang up and redial as often as you like. 070 Personal Numbering and 076 Paging charge-bands do not constitute UK Mobile. Inclusive international geographic landline calls to Australia, Austria, Bangladesh, Belgium, Brazil, Bulgaria, Canada, Canary Islands, China, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hong Kong, Hungary, India, Irish Republic, Israel, Italy, Jamaica, Japan, Latvia, Lithuania, Luxembourg, Madeira, Malaysia, Netherlands, New Zealand, Norway, Pakistan, Poland, Portugal, Romania, Russian Federation, Singapore, Slovak Republic, Slovenia, South Africa, Spain, Sweden, Switzerland, Thailand, Turkey, USA (also includes calls to mobiles in Canada, Hong Kong and USA). Inclusive calls to 50 popular destinations last up to an hour after which standard Sky international rates apply, or you can hang up and redial as often as you like. A 16.9p connection fee applies to all non-inclusive international calls. Subject to Acceptable Use Policy - see sky.com/talk

    Best performing major broadband & talk provider: Sky received the fewest complaints per 1000 customers measured by Ofcom comparing Sky, BT, EE, Plusnet, TalkTalk and Virgin Media (and also Post Office HomePhone for talk) in its latest Telecoms and Pay TV Complaints Report (September 2015).

  • ‡Sky TV

    ‡ HD channels received depend on your Sky TV/HD subscription. BBC HD Channels, ITV HD (England & Wales only), Channel 4 HD, NHK World HD and RT HD are available without subscription.

    Sky TV Subscription: Packages £20-£70.50 per month (pm). Sky Movies Box Office and Sky Store costs extra. Sky News and Pick TV are available without subscription; Pick TV, Channel 4, Channel 5, 5 USA and 5* require a viewing card. Sky box and set-up required. Sky Sports/Sky Movies in HD: £5.25pm on top of your sports/movies subscription. Only available to Family Bundle customers.

    Sky Movies comparison: Comparison against online movie subscription services without Sky Movies using top 100 from UK box office over 12 months. See sky.com/blockbusters

    Sky Multiscreen: Provides same Sky TV channels as main Sky TV subscription on another box. To receive Sky HD channels on your Multiscreen box you need a Sky HD box and the Family Bundle or other HD subscription pack. If you have home broadband, your Internet-enabled Sky boxes must be connected to your router if we’ve provided the equipment you need to connect (E.g. an On Demand connector). Multiscreen includes Sky Go Extra at no extra cost. Sky Go terms apply.

    Smart Series Link: Records your chosen series then the next and subsequent series in order. Unavailable on some older Sky HD boxes.

    Remote Record / Series Link: Use sky.com or a compatible device. Requests require up to 30 minutes notice before start of programme. Series Link for compatible Sky+HD boxes only.

    WWF Sky Rainforest Rescue: All money raised through Sky Rainforest Rescue will be donated to WWF-UK, charity registered in England and Wales number 1081247 and in Scotland number SC039593. Sky will donate a further £1 to WWF-UK to match each £1 raised through Sky Rainforest Rescue. Sky will match donations to help reach the project target of £4million.

    Dolby Digital 5.1: Available on many programmes. Compatible home cinema system required.

    Money back guarantee: If you cancel Sky HD within one calendar month of activation, we will refund the cost of your box (but not any subscription or set up charges).

     

    On Demand: Available to Sky TV customers with compatible Sky box. Downloading content requires compatible black Sky box, broadband connection (minimum recommended speed 2 Mbps), On Demand self set-up using built in Wi-Fi or own cable. Downloads count towards any usage caps and may expire from your Planner. Content depends on your Sky TV/HD subscription. 3D: 3DTV and activation required. Sky Store costs extra. Sky Movies 1&2 or Sky Sports 1&2 required for Sky Movies or Sky Sports. Sky subscribers without Sky TV can access BBC iPlayer, ITV Player and All 4 catch up content. Downloadable HD content takes longer to start viewing.
    Sky Box Office: Sky Box Office content costs extra. Pay per view charges apply.
    Box Sets: Selection of shows/series available varies each month. Downloadable HD content takes longer to start viewing. The Family Bundle or another Sky HD subscription required for TV Box Sets. Monthly comparison against online and Pay TV UK subscription services based on shows for which the latest series is showing now or in the last 12 months or in the next 12 months from February 2014. See sky.com/moreboxsets.

    Sky Store: On your Sky box: For Sky TV customers with black Sky+ box connected to broadband. Buy & Keep unavailable on some older boxes - see sky.com/boxcompatibility. Requires On Demand self set-up using built-in Wi-Fi or own cable or On Demand connector (£21.95 – limits apply). Downloads take several minutes or longer to start viewing if speed less than 6 Mbps (HD) or 2Mbps (SD). Sky+ subscription needed for ongoing access to downloaded copy. On skystore.com: Requires connected compatible device and software (see skystore.com/help). Register up to 4 devices; a title can be streamed to 1 (rent) or 2 (Buy & Keep) at a time. Min required speed for streaming 2.5Mbps (SD) or 5Mbps (HD). HD option not available when renting and is not supported for Buy & Keep on some devices/set-ups. Rentals can’t be downloaded. Buy & Keep downloads unavailable on NOW TV, Roku and YouView boxes. General: Rent from £2.99-£9.99. Buy & Keep from £7.99-£13.99. Downloading and streaming count towards Broadband Lite 2GB / Sky Fibre 25GB usage cap. Buy & Keep DVD delivery usually within 5 working days from official DVD release date.

    Sky Go: UK customers require a Sky HD or Family Bundle subscription to access TV Box Sets on Sky Go. UK / Ireland only. Streamed via broadband/3G/4G/Wi-Fi (charges may apply). Available on two registered compatible devices (content may vary). Some live TV programmes will be unavailable (visit go.sky.com). See compatible device and software requirements. Sky TV Customers: Selected live channels and on demand content available in line with your Sky TV subscription at no extra cost. You'll need Sky Movies 1&2 or Sky Sports 1&2 Packs for on demand Sky Movies or Sky Sports. Non-Sky TV Customers: Subscriptions £15-£40 pm. Monthly subscriptions renew automatically until you unsubscribe.

    Sky Go Extra: Sky TV customers only. No extra cost with Sky Multiscreen, otherwise £5 extra a month. Allow up to 24 hours for your account to be activated. 31 days' notice to cancel. Register up to 4 Sky Go devices. Concurrent online viewing on 2 devices. Download selected Sky Go content in the UK & Ireland via Wi-Fi. Content depends on your Sky TV package. Movies/Sports Pack(s) required to download movies/sports. 2 downloads per programme. Content deleted from device 48 hours after viewing starts or no later than 30 days after download.

     

  • Sky Q

    18 month minimum subscription for your Sky Q package: Sky Q - £42-£54 per month (pm). Sky Movies (£17pm extra), Sky Sports (£25.50pm extra), Sky Broadband Unlimited (£10pm), Sky Fibre/Unlimited (£10/£20pm), Sky Talk (from £0pm), Line Rental (£17.40pm). Smart features fee: £249 for recording and related features with Sky Q or £299 with Sky Q Silver. Discounted to £99 if you already have Sky Broadband, Sky Movies or Sky Sports. or if you add Sky Movies or Sky Sports at their standard price, or if you add and agree to a new 18 month minimum subscriptions for Sky Broadband Unlimited or Sky Fibre/Unlimited plus Sky Talk & Line Rental at their standard price. One discount per household and not available in conjunction with other offers. Discount not available to existing Sky TV customers with HD or Multiscreen subscription upgrading to Sky Q - call 0808 160 1374 for more information on this upgrade path.

    Additional TV screen fee: £99 to access live, recorded or downloaded content on another TV using an extra Sky Q Mini box.

    Set-up: Engineer set-up required. Standard set-up £0 for new Sky TV customers, otherwise £50. Non-standard set-up may cost extra.

    Smart connectivity fee: £49 for enhanced in-home connectivity when using the Sky Q Hub with Sky Q boxes.

    Features require Sky Q box, subscription, app and compatible tablet (sky.com/skyqdevices) or Sky Q Mini connected to home broadband. Sky Q Silver box and subscription and Sky Q Mini required to watch on another TV screen. For optimal network performance we recommended that the main Sky Q connects to no more than four Sky Q Mini boxes. In home: watch recordings included in your Sky Q channel pack and most free to air channels. See sky.com/skyqchannels for more information. Red Button and BBC on demand content unavailable via Sky Q App. Out of home: Save selected recordings from last 90 days from the main Sky Q box or download on demand programmes to compatible tablet connected to home broadband. Finished recordings may be unavailable to sync for up to a few hours. Two syncs/downloads per programme. Content deleted from device 48 hours after viewing starts or no later than 30 days after sync/download. Sky Q: 700GB personal storage. Sky Q Silver: 1.7TB personal storage . 300GB storage reserved by Sky. On Demand: Min. recommended broadband speed, SD: 2 Mbps & HD: 6 Mbps. Downloads count toward usage cap. Downloads may expire from planner. Selected channels/programmes on catch up. Selection of series available with Sky Box Sets & varies each month. Sky Sports 1&2 required for Sky Sports. Sky Store costs extra. 3D requires activation.

    General: Content depends on your Sky TV subscription and picture quality on device may vary. Sky Q kit loaned to you at no cost and must be returned at end relevant subscription. Content depends on subscription. Connect to TV using HDMI cable (supplied) or AV cable (not supplied). You own the Sky dish. Ultra-HD and 3D require compatible TV. If you live in a flat, installation of our shared dish is subject to survey and your Managing Agent's agreement. Email address required so we can keep in touch about your services. Third party apps: Experience may differ from the same app on other devices. Further terms and charges may apply.

  • General and further terms

    Subject to status. Upfront payment may be required. Prices may go up during your subscription. Non-standard set-up may cost extra. Prices may vary if you live in a flat. Sky+ functionality requires two satellite feeds. You must get any consents required (e.g. landlord's). Prices for Direct Debit payments only. Continuous debit/credit card mandate costs 30p.

    UK, Channel Islands and Isle of Man residential customers only. These offers are not available with any other offers. Further terms apply. Correct at 9 February 2016.

    Calls to Sky for non-Sky Talk customers cost 7p per minute plus your provider's access charge. Calls to 080 numbers are free. Calls to non-inclusive service numbers on a Sky Talk tariff will be charged 11.5p per minute access charge and a service charge from the owning operator.

    Contact us if you wish to cancel during your cooling off period.

    Read the full text of our customer contracts.