Sky Broadband & Talk

  • Whether you're an existing Sky TV customer or new to Sky, you can enjoy our Sky Winter Broadband Sale. Right now, you can pick up our totally unlimited broadband free for 6 months with no usage caps. That's as well as inclusive evening and weekend calls to UK landlines, plus line rental that's cheaper than BT¹.

    Or if you only use the internet a little for daily browsing and online shopping, you can choose Sky Broadband Everyday Lite, which is free for Sky TV customers with Sky Talk Freetime and Sky Line Rental.

    There are lots of great reasons to join Sky Broadband. Sky TV customers with a Sky+HD box can enjoy a huge library of entertainment on demand with Sky Anytime+. And Ofcom has recently found that Sky Broadband customers enjoy unbeatable overall satisfaction compared to those with BT, Virgin Media and Talk Talk.†

Save, switch and reasons to join

  • You could save over £200
    when you switch your unlimited broadband, calls and line rental from BT**

    Find out more

    Switching to Sky is easy. One call is
    all it takes to switch your broadband, calls and line rental to Sky

    Find out more

    Unbeatable customer
    satisfaction is just one of
    10 great reasons to take
    Sky Broadband & Talk

    Find out more

Check availability for Sky Broadband & Talk

  • Check which Sky Broadband & Talk options are available to you and find out the approximate download speed your phone-line should support

    Check my line

    If you are currently a cable customer or don't have an active, BT compatible phone line, check whether you can get a new phone line from Sky  

    Check my address

Three great ways to join Sky Broadband

  • Sky Broadband Unlimited
    with calls
    Free for 6 months

    then just £7.50 a month
    Sky Line Rental payable

    Add Broadband to TV

    Sky Broadband Unlimited
    with Sky TV and calls
    £20 a month for 6 months

    then just £27.50 a month
    Sky Line Rental payable

    Broadband with TV

    Sky Broadband Unlimited
    with calls
    Free for 6 months

    then just £10 a month
    Sky Line Rental payable

    Broadband only

Great value broadband, line rental and TV on demand

  • Sky Broadband Everyday Lite is great for daily browsing and online shopping and it's free with Sky TV, Sky Talk and Line Rental

    I already have Sky TV

    I don't have Sky TV

    At just £12.25 a month, Sky Line Rental is cheaper than BT's standard monthly price¹ plus you get evening & weekend UK# landline calls at no extra charge

    Talk & Line Rental

    Enjoy a huge library of TV on demand at no extra monthly cost with Sky TV & Sky Broadband Unlimited

    Sky Anytime+

  • Our Customers said:

    "With Unlimited, you never have to worry about going over your limit."
    Emma McKigney, Sky Broadband Unlimited customer

    "Every time I use the internet, I don't have any problem with it losing its connection."
    J. Taylor, Sky Broadband Unlimited customer

    "I'm happy with the service. The package they gave us was the right one for us. There have been no problems. It's been very good."
    Marie McFadden, Sky Broadband Unlimited customer

  • More reasons to join

    Our best ever wireless router uses the latest in wireless 'N' technology

    We'll offer you a free trial of McAfee Security Suite & 24/7 technical support

  • How can I find out if I can get Sky Broadband Unlimited in my area?

    • If you have a BT-compatible phone line, enter your BT or Sky Talk telephone number on our Landline Checker.

       

      If you don't have a BT-compatible phone line (if, for example, you are currently using Virgin or another cable service), enter your postcode in our online Postcode Checker.

    How long will it take for my line to go active?

    • Once you have ordered Sky Broadband it will normally take up to 15 days for your broadband to go active. We'll send you a letter (or, if you have provided us with an email address, an email) to welcome you to Sky Broadband, followed confirmation of your line activation date. Your Sky wireless N router will be delivered and you can get started.

    How will Sky Broadband Everyday Lite's usage policy affect me?

    • The usage policy won't affect the vast majority of customers, who are already on the most suitable package for their usage needs. It also won't affect customers on Sky Broadband Unlimited. For those who do use more than their allowance, we will send you an email letting you know when you have gone over your allowance. If you go over your allowance twice within a six month period, we'll move you to the next package up which will give you a higher usage allowance and possibly faster speeds (dependent on line quality and location). However you use the internet, you can be sure that in Sky network areas, we don't ever slow our broadband speed down.

      Once you become a customer, we'll send the emails to your @sky.com address or the alternative email address you give us.

    When will I get my router?

    • Your router should arrive through the post 5 to 6 days before your broadband goes active. With it you’ll find a CD and booklet which will take you through the install process step-by-step so you can install your Sky Broadband yourself at home.

    Can I keep my existing telephone number if I transfer to Sky?

    • If you are switching from a BT compatible line then you should be able to keep your number.

Here's the legal bit

¹12 months BT line rental offer available for £120 with upfront payment in advance. Line rental from BT costs £14.60 a month for customers who pay by direct debit and receive paper billing.

**£200 saving: based on standard monthly prices over 12 months for BT customers with Broadband Option 3 (£26.80), Unlimited Evening and Weekend Plan (12 month renewable contract, £0) and BT line rental (£14.60) switching to Sky Broadband Unlimited (£7.50 with Sky Talk and Sky TV or £10 with Sky Talk & line rental), Sky Talk Freetime (£0) and Sky Talk Line Rental (£12.25). BT Broadband Option 3 includes BT Home Hub (BT Vision ready) & Hub phone, advanced McAfee security, unlimited WiFi minutes a month, evening and weekend VOIP calls and 5GB online storage at no extra charge. Inclusive minutes for BT’s calling plans include calls to 0870 and 0845 numbers (subject to fair use policy). McAfee security available free for 12 months with Sky, £3 a month thereafter unless cancelled by the customer. Free security not available for MAC users with BT. Sky & BT offer discounted line rental for upfront annual payment. Other BT offers may apply. See bt.com for details.

Offers

6 months free broadband: Available for new residential broadband, calls & line rental customers in Sky network areas until 16th February 2012 and not in conjunction with any other Sky offer. Prices described above apply after 6 months.

Free Sky+ box offer: Sky+ box free with free standard set-up for new customers joining Sky TV online. One free box per household. This is a new customer offer.

**£200 saving when switching from BT: based on standard monthly prices over 12 months for BT customers with Broadband Option 3 (£26.80), Unlimited Evening and Weekend Plan (12 month renewable contract, £0) and BT line rental (£14.60) switching to Sky Broadband Unlimited (£7.50 with Sky Talk and Sky TV (or £10 with Sky Talk & line rental), Sky Talk Freetime (£0) and Sky Talk Line Rental (£12.25). BT Broadband Option 3 includes BT Home Hub (BT Vision ready) & Hub phone, advanced McAfee security, unlimited WiFi minutes a month, evening and weekend VOIP calls and 5GB online storage at no extra charge. Inclusive minutes for BT’s calling plans include calls to 0870 and 0845 numbers (subject to fair use policy). McAfee security available free for 12 months with Sky, £3 a month thereafter unless cancelled by the customer. Free security not available for MAC users with BT. Sky & BT offer discounted line rental for up front annual payment. Other BT offers may apply. See bt.com for details.

Sky Broadband

Sky Broadband in Sky Network Area: Existing customer set-up £60 for Everyday Lite or free for Unlimited. Monthly usage caps: Everyday Lite - 2GB. Maximum upload speed: Everyday Lite and Unlimited –1.3Mb.

Sky Broadband outside Network area: Connect at £17pm. Existing customer set-up £30. Monthly usage caps: Connect – 40GB & subject to Network Management Policy. Maximum upload speed: Connect – 448Kb.

Sky Broadband general: See sky.com for more details and our Usage Policies. MAC users receive 12 months free McAfee VirusScan worth £19.99. McAfee Free Trial: Everyday Lite-3 months, Unlimited-12 months, then £3 pm unless you contact us to unsubscribe.

30 day Broadband and Talk Satisfaction Guarantee: Available within the first 30 days of all your services being activated. Refund applies to subscription charges only (not set-up charges or non-inclusive call charges) and is pro-rated. Statutory rights are not affected. Not applicable if you change your package

#Sky Talk

#UK calls of up to an hour to 01, 02, 03 & 0870 numbers only (excludes Channel Islands, indirect access & dial-up internet numbers). Unlimited international geographic landline calls to 20 countries, see sky.com/skytalk for details. Acceptable Use Policy applies.

Sky Talk: Sky Talk only available to customers paying by Direct Debit/continuous credit card mandate. Compatible line required otherwise connection charge from £39 may apply. Codes of Practice for sales and marketing and premium rate/NTS services can be found at sky.com/skytalk

General

Subject to status. Upfront payment may be required.12 month minimum subscriptions. Non-standard set-up may cost extra.  Boxes must be connected to a fixed telephone line and prices may vary if you live in a flat. Sky+ functionality requires two satellite feeds. You must get any consents required (e.g. landlord's). Prices for Direct Debit payments only. Continuous debit/credit card mandate costs 50p pm. UK, Channel Islands and Isle of Man residential customers only.  These offers are not available with any other offers.]  Further terms apply. Calls to Sky cost 5.1p per minute (plus 13.1p connection fee) for BT customers.  Calls from other providers may vary. Correct at 19 January 2012.

Price Freeze: Price freeze applies to your current Sky monthly subscription prices until 31 August 2012 excluding offers, call rates, administrative charges, VAT changes and if you change your package.

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