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Delivery of Sky services subject to successful set-up. HBO® and related service marks are the property of Home Box Office, Inc. The F1 logo, F1, FORMULA 1, FIA FORMULA ONE WORLD CHAMPIONSHIP, GRAND PRIX and related marks are trade marks of Formula One Licensing BV, a Formula One group company. All rights reserved.
Sky Sports 5: Available with Sky Sports Pack. Existing Sky Sports customers must activate Sky Sports 5. Box and set up costs may apply for new customers.
£3.75 a month for 12 months Sky Broadband Unlimited offer: Available for new and existing Sky TV customers taking broadband, calls and line rental with Sky. After 12 months, standard price (currently £7.50 pm with Sky TV) will apply. Sky Line Rental at £16.40 a month required. £6.95 router delivery charge. See sky.com for more details and our usage policies. Download speeds up to 17Mb – speeds vary significantly by location. Not available with any other offers.
6 months free Sky Fibre Unlimited: Selected Fibre areas only. £6.95 router delivery charge. 6 months free Sky Fibre Unlimited for new Sky Broadband customers switching their broadband, calls and line rental to Sky. After 6 months, £20 a month with Sky Talk. Download speeds up to 38Mb - speeds vary by location. Sky Talk: Sky Talk Weekends £0pm. Fibre activation fee £30. Compatible line required, otherwise £20 connection charge may apply. 18 month minimum subscriptions for Sky Fibre Unlimited, Sky Talk and Line Rental apply. Sky Movies pack required for Sky Movies Disney (£16.50 a month with Sky TV). Not available with any other offers.
Choice of reward: Choice of £25 M&S voucher, £25 Tesco Gift Card, £25 Prepaid MasterCard® for new customers joining Sky TV online. You must claim your reward online at www.sky.com/claim within 90 days of your service being activated. One reward per household. M&S, Tesco or MasterCard® and further terms apply.
Sky Go Extra 2 months free trial: Offer only for existing Sky TV customers who have not previously taken up the same offer. Excludes existing Sky Go Extra and Multiscreen customers. Content depends on your Sky TV package. Sky Movies Pack required for movies. Download selected content in the UK and Ireland via Wi-Fi. After 2 months you will continue to receive Sky Go Extra at £5pm extra unless you call us to cancel at least 31 days before the end of the 2 month period. Not available with other Sky TV offers.
Sky Multiscreen setup offer: Free standard set-up when taking a new Sky Multiscreen subscription. First Multiscreen HD box is free with your first Multiscreen subscription, otherwise £49. Excludes existing Multiscreen/Multiroom box households. Limited to one free box and set up per household. Not available with any other offers.
New customers introduce a friend offer: Offer available online or by calling the UK call centre on 08442 410 101. Your friend must live at a different UK address to you. Choice of £75 Compliments voucher, £75 Tesco voucher for new customers joining Sky TV. Compliments vouchers can be spent here. You must claim your reward online at www.sky.com/claim within 90 days of your service being activated. Offer not for Sky group employees or commercial use. Not available with any other offers.
Free box and £10 set-up: Excludes existing Sky+/Sky+HD box households. One free box and £10 set-up per household. Non-standard set-up may cost extra.
12 months free broadband offer: Sky Network areas only. £6.95 router delivery charge. Available to new customers switching to Sky Broadband Unlimited, Sky Talk (Weekend £0 pm) and Line Rental who keep Sky TV with Sky Movies Pack for 12 months. If you cancel Sky Movies Pack, Sky Broadband Unlimited will be charged at its then standard monthly price (currently £7.50 with Sky Talk Weekend) for the remaining of the 12 months minimum term. Standard prices may increase during the offer period. Not available with any other offer. Sky Line rental (£16.40pm) required. Download speeds up to 17Mb – speeds vary significantly by location. Not available with any other offers.
** HD channels received depend on your Sky TV subscription. BBC HD Channels, ITV HD (England & Wales only), Channel 4 HD, NHK World HD and RT HD are available without subscription.
*On Demand: Available to Sky TV customers with compatible Sky+HD box. Downloading content requires a compatible black Sky+HD box, broadband connection (minimum recommended speed 2 Mbps), On Demand self set-up using built-in Wi-Fi or own cable. Downloads count towards (Broadband Lite 2GB) usage cap and may expire from your Planner. Downloading a 30 minute show typically uses 0.5GB. Content depends on your Sky TV/HD subscription. Selected Sky channels on Catch Up. Sky Store costs extra. Downloadable HD content takes longer to start viewing. Sky Movies Pack or Sky Sports Pack required for Sky Movies or Sky Sports. Sky+HD subscribers without Sky TV can access BBC iPlayer only.
Sky 3D: 3DTV and Sky Entertainment Extra+ (£33 pm) subscription required. Pay per view content may cost extra.
Dolby Digital 5.1: Available on many programmes. Compatible home cinema system required.
Sky Multiscreen: Provides same Sky TV channels as main Sky TV subscription on another box. To receive Sky HD channels on your Multiscreen box you need a Sky HD box and Sky Entertainment Extra+ or other HD subscription pack. If you have home broadband, your Internet-enabled Sky boxes must be connected to your router if we've provided the equipment you need to connect (e.g. an On Demand connector). Multiscreen includes Sky Go Extra at no extra cost. Sky Go terms apply.
Sky Sports/Sky Movies in HD: £5.25pm on top of your sports/movies subscription. Only available to Sky Entertainment Extra+ customers.
Money back guarantee: If you cancel Sky+HD within one calendar month of activation, we will refund the cost of your box (but not any subscription or set up charges).
Remote Record: Use sky.com or a compatible device. Requests require up to 30 minutes notice before start of programme.
Sky TV Subscription: Packages £21.50-£66 per month (pm). Sky Movies Box Office and Sky Store costs extra. Sky News and Pick TV are available without subscription; Pick TV, Channel 4, Channel 5, 5 USA and 5* require a viewing card. Sky box and set-up required.
Sky Box Office: Sky Box Office content costs extra. Pay per view charges apply. SBO 3D requires a 3DTV.
Sky Go: UK customers require a Sky HD or Entertainment Extra+ subscription to access TV Box Sets on Sky Go. UK / Ireland only. Streamed via broadband/3G/4G/WiFi (charges may apply). Available on two registered compatible devices (content may vary). Some live TV programmes will be unavailable (go to - go.sky.com). For compatible device and software requirements click here . Sky Go is not currently compatible on PCs with Windows 8 or Macs with OS X Mountain Lion. Sky on your Xbox 360 requires Xbox Gold Live subscription. Sky TV Customers: Selected live channels and on demand content available in line with your Sky TV subscription at no extra cost. You'll need Sky Movies 1&2 or Sky Sports 1&2 Packs for on demand Sky Movies or Sky Sports. Non-Sky TV Customers: Subscriptions £15-£40 pm. Monthly subscriptions renew automatically until you unsubscribe.
Sky Go Extra: Sky TV customers only. No extra cost with Sky Multiscreen, otherwise £5 extra a month. 31 days? notice to cancel. Register up to 4 Sky Go devices, concurrent viewing on two devices. Download selected Sky Go content in the UK via WiFi (Unavailable on Xbox 360). Content depends on your Sky TV package. Movies/Sports Pack(s) required to download movies/sports. Max 2 downloads per programme. Content deleted from device 48 hours after viewing starts or no later than 7 or 30 days after download depending on content.
WWF Sky Rainforest Rescue: All money raised through Sky Rainforest Rescue will be donated to WWF-UK, charity registered in England and Wales number 1081247 and in Scotland number SC039593. Sky will donate a further £1 to WWF-UK to match each £1 raised through Sky Rainforest Rescue. Sky will match donations to help reach the project target of £4million.
In the event you cancel your HD box, you will need to return the HD box to us before we can process a refund.
Standard set-up of Sky+HD box is £30 when you join Sky TV online; free for existing customers with a new Sky Multiscreen subscription (otherwise £60 or £15 for Sky+ customers selecting self set-up).
Sky+HD box: Existing Sky+ box households are not eligible for a discounted box unless taking Sky Entertainment Extra+. Existing customers must agree to new 12 month minimum term for Sky TV. One free/discounted box per household. Sky+HD box up to £199 if you are not eligible for discounted price (Sky TV subscription required). A Sky+HD box has all the features of Sky+ and can store an average of 60 hours of HD or 185 hours of standard definition programmes. To view free-to-air HD content you need an HD ready TV. To view Sky HD content you will also need Sky Entertainment Extra+ and, for Sky Sports/Sky Movies in HD, the HD Pack (£5.25 a month on top of your sports/movies subscription).
Existing Sky TV customer: Sky Broadband set-up fees for existing Sky TV customers £60 for Lite, £30 for Connect or free for Unlimited. £30 set-up fee for Connect for customers without Sky TV.
Self set-up: Available to Sky+ customers for £15. Self set-up must be completed within 31 days of receipt.
Sky+HD 2TB box: Existing Sky TV customers taking Entertainment Extra + and existing Sky TV customers with an Entertainment Extra+ or other Sky TV HD subscription adding Sky Multiscreen (£11.25pm per box) are entitled to one Sky+HD 2TB box for £49. Existing Sky TV customers with an Entertainment Extra + or other Sky TV HD subscription and new customers joining Sky TV with Entertainment Extra+ are entitled to one Sky+HD 2TB box for £149. One discounted box per household. Additional Sky+HD 2TB boxes £249 per box. Customers taking Sky TV without Sky Entertainment Extra+ and customers purchasing a standalone 2TB box without Sky TV can get a Sky+HD 2TB box for £249. Standard set-up £30 for new customers and £60 for existing Sky TV customers. Non-standard set-up may cost extra. Sky+HD 2TB box provides 1.5TB of personal storage and 0.5TB of storage for On Demand Showcase content.
Sky Multiscreen Box: Sky Multiscreen box is the SkyHD standard Digibox (No PVR functionality) which along with a Sky TV and Sky Multiscreen subscription (£11.25 extra pm) gives your Sky TV subscription in another room. First box free for new and existing customers when taken with a new Sky Multiscreen subscription and paying for set-up. Limited to one free box per household (and not available to customers who have already received a free standard box) otherwise £49. Replacement boxes are £99.
You do not have to subscribe to Sky TV - available directly from Sky call centre (standard set up £120) - limited to one per household.
Sky Broadband in Sky Network Area: Maximum home download speeds up to 17Mbps. Existing customer set-up £60 for Lite or free for Unlimited. Monthly usage caps: Lite - 2GB. Maximum upload speed: Lite and Unlimited –1.3Mb.
Sky Broadband outside Network area: Connect is available at £17pm with a monthly usage cap of 40GB (£30 set-up for existing Sky TV customers & customers without Sky TV). Maximum home download speeds up to 6Mbs. Connect subject to a Network Management Policy.
Sky Fibre Unlimited & Unlimited Pro: Availability subject to location and survey. £50 standard set-up. Maximum home download speeds: Sky Fibre Unlimited - up to 38Mb; Sky Fibre Unlimited Pro - up to 76Mb. Speeds vary by location.
Sky WiFi: For Sky Broadband Unlimited/Connect/Unlimited Fibre customers. Available on 6 registered devices. Experience varies by location and number of users. App available for Apple devices with iOS 5.1 or later and compatible Android devices with OS2.2.2 and later or 4.x.
30 day Broadband and Talk Satisfaction Guarantee: Available within the first 30 days of all your services being activated. Refund applies to subscription charges only (not set-up charges or non-inclusive call charges) and is pro-rated. Statutory rights are not affected. Not applicable if you change your package.
Sky Broadband general: £6.95 router delivery charge applies. Speeds vary significantly by location. 12 month minimum subscriptions except new 18 month minimum subscriptions for Sky Fibre Unlimited + Sky Talk & Line Rental. New 12 month minimum subscriptions for Sky Fibre Unlimited Pro + Sky Talk & Line Rental. No traffic management policy for Sky Broadband Unlimited and Sky Fibre Unlimited in the home. External factors such as internet congestion can affect speed. See sky.com/shop/terms-conditions/broadband for more details and our Usage Policies. MAC users receive 12 months free McAfee VirusScan worth £19.99. McAfee Free Trial: Sky Broadband Lite -3 months, Unlimited and Fibre Unlimited -12 months, then £3 pm unless you contact us to unsubscribe. Sky Hub: Inclusive for new Sky Broadband customers. £69 for existing Sky Broadband customers. £6.95 router delivery charge applies. Range may be affected home environment. BT Price comparison: Comparing cost of unlimited broadband packages for new and existing Sky TV customers over 12 months. BT Unlimited Broadband (6 months free, then £16 a month, 18 month contract). Excludes line rental. BT Unlimited Broadband includes BT Home Hub (BT Vision ready) & Hub phone, advanced McAfee security, unlimited WiFi minutes, access to over 8 million WiFi hotspots, BT SmartTalk App, BT sport (from August), evening and weekend VOIP calls and 2GB Cloud Online Storage at no extra charge. BT offer inclusive calls to 0845 numbers (subject to fair use policy). McAfee security available free for 12 months with Sky Broadband Unlimited, £3 per month thereafter unless cancelled by customer. Other BT offers may apply. See BT.com for details. Best value claim: Based on standard pricing, comparing totally unlimited broadband services which offer inclusive out-of-home WiFi. Features may vary between providers.
Sky subscribes to Ofcom's Voluntary Code of Practice on broadband speeds.
Sky Talk: 12 month minimum term applies to new Sky Talk customers and to existing customers taking up Sky Line Rental. 12 month minimum subscriptions except 18 month minimum subscriptions for Sky Fibre Unlimited + Sky Talk & Line Rental if you order. Sky Talk is only available to customers paying by Direct Debit/continuous credit card mandate. Calls only packages not available to BT line rental customers with BT Basics or if outgoing calls are barred. Sky Line Rental required (£15.40 per month). Connection charge from £39 may apply for customers without an active BT compatible line. Codes of Practice for sales and marketing and premium rate/NTS services can be found at sky.com/skytalk.
Sky Talk Weekends: UK geographic landline calls of up to an hour to 01, 02, 03 & 0870 numbers only (excludes Channel Islands, indirect access & dial-up internet numbers) Acceptable Use Policy Applies).
Sky Talk Anytime UK: #UK calls of up to an hour to 01, 02, 03, 0870 & 0845 numbers only (excludes Channel Islands, indirect access & dial-up internet numbers and 070 numbers.
Sky Talk Anytime International: Unlimited calls of up to one hour to 50 international landline destinations: Australia, Austria, Bangladesh, Belgium, Brazil, Bulgaria, Canada, Canary Islands, China, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hong Kong, Hungary, India, Ireland, Israel, Italy, Jamaica, Japan, Latvia, Lithuania, Luxembourg, Madeira, Malaysia, Netherlands, New Zealand, Norway, Pakistan, Poland, Portugal, Romania, Russian Federation, Singapore, Slovak Republic, Slovenia, South Africa, Spain, Sweden, Switzerland, Thailand, Turkey and USA (also include calls to mobiles in Canada, Hong Kong and the USA). #UK calls of up to an hour to 01, 02, 03, 0870 & 0845 numbers only (excludes Channel Islands, indirect access & dial-up internet numbers and 070 numbers). Unlimited international geographic landline calls of up to an hour to 50 destinations, see sky.com/skytalk for details. Acceptable Use Policy applies.
Subject to status. Upfront payment may be required. 12 month minimum subscriptions. Prices may go up during your subscription. Non-standard set-up may cost extra. Prices may vary if you live in a flat. Sky+ functionality requires two satellite feeds. You must get any consents required (e.g. landlord's). Prices for Direct Debit payments only. Continuous debit/credit card mandate costs 50p pm. UK, Channel Islands and Isle of Man residential customers only. These offers are not available with any other offers. Further terms apply. Calls to Sky cost 5.1p per minute (plus 15p connection fee) for BT customers. Calls from other providers may vary. Correct at 24 October 2014.
Calls to Sky contact centres are free for Sky Talk customers. Calls to 03 numbers are the same as 01 and 02 numbers. If 08 or 03 numbers are not included in your call package, for 08 numbers BT customers pay 9p/min and 15p connection and for 03 numbers 5.1p/min and 15p connection. Calls from other providers will vary.
A cancellation form is available online if you wish to cancel during your cooling off period.