Sky Talk is available to all Sky TV customers.
Choose between our two great products:

Sky Talk Freetime for free UK¹ evening and weekend landline calls.
Sky Talk Unlimited for unlimited calls at any time to the UK and 20 international destinations, and great value rates to UK mobiles for £5 per month.

If you are a new customer and you already have a BT compatible phone line, order online and we'll contact your current phone provider to arrange the switch, you don't need to do anything else. If you are a new customer and you don't have a BT compatible line, please call Sky on 08442 411 076 to see if Sky can arrange to install one for you.

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All you need is an active Sky Talk or BT compatible phone line. To check if you have a compatible line already, you can use our availability checker.

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Sky Talk Freetime offers free evening and weekend calls to UK¹ landlines and great value mobile and international call rates. If you're out during the day but like to chat in the evenings and at weekends, this could be the perfect package. Sky Talk Unlimited offers unlimited UK¹ landline calls 24/7, as well as great value call rates to mobiles and unlimited calls to 20 popular overseas destinations. If you use the telephone a lot, this could be the one for you.

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When you order online, we ask you to enter your main landline number, including the area code. This enables us to check that you have a working BT landline - essential for transferring your services easily to Sky. We can also check to see which Sky Broadband and Sky Talk products your telephone line can support and tell you instantly before you order. If you don't have an active BT compatible line, please call us on 08442 411 076 to see if Sky can arrange to install one for you.

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If you're moving to Sky Talk from BT or most other line rental providers, you can keep the phone number you already have, so you won't have to tell everyone your new contact details. If you're moving from an unbundled provider or from cable then we can request to keep your number, although we cannot guarantee that we'll be able to do this.

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Making calls with Sky Talk is simple. You don't need to use any special codes or prefixes when you dial.

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If you have kept your line rental with BT, you will continue to receive a bill from them as normal. Your call charges will simply be added to your Sky bill. If you have opted for our Sky Talk Line Rental then both your line rental and calls will be added to your Sky TV bill.
You can now view, and pay online by signing into the My Sky page of our Sky.com website.

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If you pay BT for your line rental then they will continue to service your line.
If you have our Sky Talk line rental then this will be serviced through Sky.

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Sky Talk Line Rental comes with the 1471 service at no extra charge. You can also choose to add 1571 Standard Voicemail service at no extra charge - just let us know when you place your Sky Talk Line Rental order, or give us a ring to add this call feature.

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If you pay a fixed monthly rate, you will continue to pay your Internet Service Provider. If you use dial-up, the charges will appear on your Sky bill. Don't forget that a variety of inexpensive Sky Broadband products are available!

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You can easily view your Sky statement to keep an eye on how much you're spending on calls. To view your latest bills, log into My Sky or press interactive on your Sky remote control to see the Customer Support section.

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For calls to UK mobiles, 0845 and most 0870 numbers:
Daytime calls are those made between 6am and 6pm, 7 days a week. Evening calls are those made before 6am and after 6pm, 7 days a week.

For calls to all other numbers:
Daytime calls are those made between 6am and 6pm, Monday to Friday
Evening calls are those made before 6am and after 6pm, Monday to Friday
Weekend calls are those made between midnight Friday and midnight Sunday

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You can make Free, No Charge and Unlimited calls of up to an hour in length. After that 5.25p per minute rates will apply to UK landline calls and Sky Talk standard international rates will apply to unlimited international calls. Or you can hang up and redial as often as you like.

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Australia, Austria, Belgium, Canada, Czech Rep, Denmark, France, Germany, Greece, Hungary, Ireland, Italy, Luxembourg, Netherlands, New Zealand, Norway, Spain, Sweden, Switzerland and USA. Also included are calls to mobiles in Canada and USA.

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Dialling 141 before a telephone number will withhold your number for that call.

If you have a permanent number withhold facility on the telephone line for all outbound calls, you can choose to release your telephone number for that one call by dialling the prefix 1470.

If you have any enquiries regarding a permanent withhold applied to all outbound calls, please contact Sky to discuss this if you have Sky Talk Line Rental (if you still pay line rental to BT, contact them to ask about permanent withholding of calls).

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Your Sky Talk order should be active around 14 days after your Sky TV is installed and active. When your Sky Talk service begins your payment will be collected at the same time and under the same instruction as your Sky TV.
We will notify you by letter when your service is up and running and also let you know how much your bill will be for all your sky services 10 days before your payment date each month.
In the meantime should you need to discuss any aspect of your Sky Services, Sky Talk Features or Calling Plan please contact Customer Service.

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This level of restriction will stop calls to both premium rate and international calls as it is not possible to restrict calls to one of these without restricting the other.
Please contact Sky Talk for further assistance.

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