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Contact Us

If you want to talk to someone about joining Sky, simply
call 08442 411 268

If you already have Sky and want to talk to someone about your upgrade options,
call 08442 411 333

Lines are open 8:30am to 11pm, every day

Footnotes

#Broadband availability is subject to your location. Broadband speeds vary with location and line quality. Free broadband in Sky Network areas when you take Sky Talk (otherwise £5 pm). BT line or Sky Talk rental payable.

1 UK calls to 01, 02, 03 & 0870 numbers only (excludes Channel Islands, indirect and dial-up Internet access numbers and 070 numbers). Max price for other 08 numbers is 10ppm, with a max connection fee of 10p. Max price for 070 is 48ppm, with a max connection fee of 50p. Full tariff details at Sky.com/callpricing. ‘Unlimited’ calls last up to an hour, then UK calls charged at 5.25ppm at any time of day and international calls at Sky Talk standard rates, or hang up and redial as often as you like. Unlimited international landline calls to 20 countries [including Austria, Australia, Belgium, Canada, Czech Republic, Denmark, France, Germany, Greece, Hungary, Irish Republic, Italy, Luxembourg, Netherlands, New Zealand, Norway, Spain, Sweden, Switzerland, USA, (including calls to mobiles in Canada and USA too). Subject to Acceptable Use Policy.

  • Minimum term now applies for Sky Talk, including Line Rental.
  • Online Upgrade offer: We will credit £5 to your account if you upgrade to the Sky Sports Pack or Sky Movies Pack online or via Sky Active. We will credit £10 to your account if you upgrade to the Sky Sports Pack and Sky Movies Pack online or via Sky Active. Credit will be made to your Sky digital account within 60 days of the new Pack being enabled on your viewing card. This is not available in conjunction with any other offer.
  • Online Marks and Spencer voucher offer: Join Sky TV online by 17 December 2009 and we'll send you a £50 Marks and Spencer voucher within 30 days of activating your viewing. Only available for new customers with their viewing card enabled by 17 January 2010. One voucher per household and only available when you join online. Marks and Spencer voucher is subject to separate terms and the offer is not available in conjunction with other offers.
  • Sky+/Sky+HD box offer: Sky+HD offer ends 28 December 2009. Free Sky+HD box for new Sky TV customers taking Sky TV, Sky Movies Pack 1 or 2 and the HD Pack for 12 months. Offer also available to existing Sky TV customers joining Sky+HD with the HD Pack and taking a Sky TV package with Sky Movies Pack 1 or 2 for 12 months. Existing customers must also recommit to Sky TV for 12 months. Free Sky+ box for new Sky TV customers taking Sky TV for 12 months. Free Sky+HD and Sky+ box not available in conjunction with any other offer.
  • Set-up: Current standard set up lead times for new Sky TV customers for UK mainland currently average 7-10 days and are likely to increase before Christmas. Existing customers may be longer. Standard set-up for free Sky+HD box is £30 for new and existing Sky TV customers (£15 if you take a new Multiroom subscription). Standard set-up for £49 Sky+HD box is £30 for new customers (£15 if you take a new Multiroom subscription) and £60 for existing Sky TV customers (£30 if you take a new Multiroom subscription. Standard set-up for Sky+ box is £30 for new customers (£15 if you take Multiroom) or £60 for existing Sky TV customers. Non-standard set-up may cost extra. Standard set-up for a standard Sky box is £60 for new and existing customers. Standard set-up £117.45 without Sky TV. Non-standard set-up may cost extra. Sky Broadband set-up fees for existing Sky TV customers - £60 for Base, £30 for Everyday & Connect or free for Unlimited.
  • Sky TV subscription and VAT changes: Monthly TV prices shown apply from 1 January 2010 (packages from £18 a month). Our current prices, which are shown in your basket on ordering, will apply to any period before 1 January 2010 in which your Sky TV account is active.
  • Sky+HD: £10 pm for the HD Pack. HD channels received depend on your Sky TV package. If you do not take up this Sky+HD offer Sky+HD box costs £49 when you take the HD Pack and Sky TV and existing customers sign up to another 12 month minimum term for Sky TV. One £49 box per household and not available if you already have SkyHD/Sky+HD box or if you take a Sky+ box at the same time. Sky+HD box up to £199 if you are not eligible for discounted price (Sky TV and HD Pack subscriptions required). Sky+ functionality requires a Sky+ subscription (free for Sky TV customers, or £10pm) and two satellite feeds. Sky+HD can store an average of 30 hours of high definition and 80 hours of standard definition programmes. HD ready TV required. Luxe TV HD, Channel 4 HD and BBC HD are available without subscription. Channel 4 HD requires a viewing card.
  • Sky+: If you do not take up this Sky+ offer Sky+ box costs £49 for new Sky TV customers. For existing Sky TV customers Sky+ box £149 (or £49 when taking a new Multiroom subscription). Existing customers need to sign up to another 12 month minimum term for Sky TV. One £49/£149 box per household and not available if you already have Sky+/SkyHD/Sky+HD box or if you take a Sky+HD box at the same time. Sky+ box up to £199 if you are not eligible for discounted price (Sky TV subscription required). Sky+ can store an average of 40 hours of programmes. Sky+ functionality requires a Sky+ subscription (free for Sky TV customers, or £10pm) and two satellite feeds.
  • Sky Broadband: You must subscribe to your chosen Broadband product for 12 months. Monthly subscription: Base £5; Everyday £10; Unlimited £15; you'll get £5 off each month provided you take Sky Talk. Sky Talk pricing and call rates may vary, current rates can be found at sky.com/skytalk. Broadband Connect product at £17 pm is available to customers outside our network area.
  • Sky Talk: Offer ends 4th January 2010. After first 6 months, full Sky Talk Unlimited payable (currently £5 a month). 12 month minimum term applies to New Sky Talk customers and to existing customers taking up Sky Talk Line Rental. Sky Talk is only available to Sky digital subscribers paying by Direct Debit/continuous credit card mandate. Calls only packages not available to BT line rental customers with BT Basics or if outgoing calls are barred. Compatible BT line required for Sky Talk line rental. Codes of Practice for sales and marketing and premium rate/NTS services can be found at sky.com/skytalk.
  • General: Prices shown apply to customers paying by Direct Debit. An additional 50p per month is payable by customers paying by continuous credit card. Pre-registration required for existing customers due to exceptional demand. Once registered you will receive an indication of when you can complete your order. Your Sky box(es) must be connected to a fixed telephone line for 12 months. Sky+/Sky+HD box prices may vary if you live in a flat. You must get any consents required (e.g. landlord's). Minimum Sky TV/Sky+/HD Pack/Multiroom subscriptions 12 months. You must be 18 years or over. Prices subject to change. Information only applies to residential customers in UK, Channel Islands and Isle of Man. Further terms apply. Calls cost 5p per minute (plus up to 9p connection fee) for BT customers. Calls from other providers may vary.

Information correct at 10 November 2009