Restore files

The first step is to get your computer reinstalled with all of the basic software (i.e. Windows) which is required to get you back on-line, e.g. operating system, any networking software, etc.

Once you are connected to the Internet, login to the Store & Share website, download and reinstall the Backup Manager software again (if you have a Standard or Premium account).

When you're reinstalling, you'll have the option of associating your computer with your previously backed up computer (the one that died).

Once installed, you can then restore any backed up data to your PC. To restore all your files, follow the instructions in the 'Restore Disk' wizard in the Backup Manger.

Restoring individual files

Use the "Restore Data" wizard in the Store & Share Backup Manager (available with Standard and Premium accounts) to select the individual files or folders that you would like to restore. Alternatively if you have a Starter account: 1. Select the file you'd like to download to your computer from the Store section, 2. When the box appears select Save. 3. Select where you'd like to save the file on your computer.

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