Recovering emails from your 'All Mail' folder, or emails that have been deleted from your Sky Yahoo! Mail trash folder

If emails you archived in your ‘All Mail’ folder have not been copied across to Sky Yahoo! Mail, or if you have been impacted by the issue of your older emails being sent to the trash folder and then deleted from there, you can recover the emails which were sent to you prior to 4 April from the old version of Sky Email.

PLEASE NOTE: THE OPTION PROVIDED HERE IS ONLY AVAILABLE UNTIL 3 JULY. YOU SHOULD ONLY USE IT TO RETRIEVE EMAILS RECEIVED PRIOR TO 4 APRIL. YOU SHOULD NOT SEND EMAILS FROM THE OLD SKY EMAIL AS THIS ACTIVITY WON'T SYNC UP WITH SKY YAHOO! MAIL.

Accessing the old Sky Email via sky.com

1. Sign in to Sky Yahoo! Mail
2. Once you’re signed in click on this link or paste it into your browser’s address bar: http://services.sky.com/services/oldskyemail
3. You will be directed to the old version of Sky Email. From here, you can select the emails you require and forward them to your @sky.com email address so they will appear in your Sky Yahoo! Mail inbox.