On Demand
TV on your terms
at no extra monthly cost,
including the UK’s biggest
catch up TV service.
Fast enough broadband connection required. Content depends on Sky TV subscription. Movies/Sports Packs required for movies/sports. Set-up fees may apply. Downloads count towards any usage caps. We recommend that Sky Broadband Connect customers plan their downloads in advance.
What you need
A Sky TV subscription
A compatible Sky+ box
Broadband
Wireless connector or your own Ethernet cable
Once you've connected a compatible Sky+ box to any broadband router through your own Ethernet cable or a wireless connector^ you can start watching the TV you want, whenever you want.
You're set up
for On Demand
You have Sky TV and a compatible Sky+ box.
Just connect your box to any broadband router using an ethernet cable or a wireless connector to enjoy TV on demand.
Buy a wireless connector
On Demand self set-up using own cable or wireless connector. ^Wireless connector costs £21.95.
Available to Sky TV customers with compatible Sky+ box. Downloading content requires compatible black Sky+ box and broadband connection (minimum recommended speed 2 Mbps). Downloads count towards any usage caps. Content depends on your Sky TV/HD subscription. Sky Store costs extra.
Sky Movies 1&2 or Sky Sports 1&2 required for Sky Movies or Sky Sports. Sky+ subscribers without Sky TV can access BBC iPlayer only. Downloadable HD content takes longer to start viewing. Entertainment / Entertainment Extra SD customers joining after 13 November will have access to boxsets on demand until May 2013.
Sky TV Subscription
Packages £21.50-£55.50 per month (pm).
HD availablity
HD channels received depend on your Sky TV subscription. Channel 4 HD, BBC HD, BBC One HD, ITV1 HD, Channel 5 HD and NHK World HD are available without subscription. Channel 4 HD and Channel 5 HD require a viewing card. ITV1 HD is only available in England and Wales.
Box set-up times currently average 7-10 days for new customers and may be longer for existing customers upgrading to Sky+HD (excludes Highlands & Islands, Channel Islands, Scottish Islands, Isle of Man, Northern Ireland, ROI).
Standard set-up of Sky+HD box with the HD Pack is free when you join Sky TV online (otherwise £30); free for existing customers with a new Multiroom subscription (otherwise £60 or £15 for Sky+ customers selecting self set-up).
Existing Sky TV customer: Sky Broadband set-up fees for existing Sky TV customers £60 for Everyday Lite, £30 for Connect or free for Unlimited. £30 set-up fee for Connect for customers without Sky TV.
Self set-up: Available to Sky+ customers for £15. Self set-up must be completed within 31 days of receipt.
Sky+HD box: Existing Sky+ box households are not eligible for a discounted box unless taking the HD Pack. Existing customers must agree to new 12 month minimum term for Sky TV. One free/discounted box per household. Sky+HD box up to £199 if you are not eligible for discounted price (Sky TV subscription required). A Sky+HD box can store an average of 60 hours of HD or 185 hours of standard definition programmes. HD ready TV required.
Sky+ box: Existing Sky+ box households are not eligible for a discounted box. Existing customers must agree to new 12 month minimum term for Sky TV. One free/discounted box per household. Sky+ box up to £199 if you are not eligible for discounted price (Sky TV subscription required). You will receive a Sky+HD box which has all the features of Sky+ and can store an average of 185 hours of standard definition programmes. To view free-to-air HD content you need an HD ready TV. To view Sky HD content you will also need the HD Pack (£10.25 a month).
Sky+HD 1TB box: £99 for Sky TV customers taking their first HD package (£10.25pm) or existing Sky+HD customers adding Sky Multiroom (£10.25pm per box). Existing Sky+HD customers are entitled to one £149 box, additional boxes £249. New customers are entitled to one £149 box when taking with HD pack, any additional boxes thereafter or when taking without the HD Pack are £249. Standard set-up £30 for new customers and £60 for existing Sky TV customers. Non-standard set-up may cost extra.
Sky HD Multiroom Box: Sky HD Multiroom Box is the SkyHD standard Digibox (No PVR functionality) which along with a Sky TV and Sky Multiroom subscription (£10.25 extra a month) gives your Sky TV subscription in another room. First box free for new and existing customers when taken with a new Sky Multiroom subscription and paying for set-up. Limited to one free box per household (and not available to customers who have already received a free standard box) otherwise £49. Replacement boxes are £99.
You do not have to subscribe to Sky TV - available directly from Sky call centre (standard set up £120) - limited to one per household.
Sky TV subscription: subject to status. Upfront payment may be required.12 month minimum subscriptions. Prices may go up during your subscription. Non-standard set-up may cost extra. Boxes must be connected to a fixed telephone line and prices may vary if you live in a flat. Sky+ functionality requires two satellite feeds. You must get any consents required (e.g. landlord's). Prices for Direct Debit payments only.
Continuous debit/credit card mandate costs 50p pm. UK, Channel Islands and Isle of Man residential customers only. These offers are not available with any other offers. Further terms apply. Calls to Sky cost 5.1p per minute (plus 13.1p connection fee) for BT customers. Calls from other providers may vary. Correct at 22 January 2013. Read the full text of our customer contracts.