#WatchOnSky with Twitter

16 April 2014

 

Seen us tweet about a show and don’t want to miss it? Well you don’t have to, as you can now watch or record TV shows, sporting events and movies straight from Twitter. 

  

#WatchOnSky is just one of the ways we bring you the shows you love at the touch of a button. No hassle, no missing out, just brilliant TV wherever and whenever you want.

 

How does it work?

If you’re a Sky TV customer, you just need to make sure your Sky+HD box is linked to your Sky iD. This allows you to watch a show we tweet about when you get home or on the go, all at no extra cost.

  

When you see a #WatchOnSky tweet from Sky, you can expand the tweet and tap on icons, which lets you access Sky Go or record shows to your Sky+ HD box.


Get started

Follow your favourite Sky channels on Twitter so you don’t miss out. When you see the #WatchonSky hashtag, expand the tweet and click on the link in the tweet. You’ll need to sign in with your Sky iD to use the service. 

 

Got questions?

Below, you'll find find answers to frequently asked questions about #WatchOnSky. 

  • General questions about #WatchOnSky Show

    Discover what you need to enjoy #WatchOnSky.

  • What is #WatchOnSky? Show

    #WatchOnSky is the new way to connect your Sky Box with Twitter and quickly record or live-stream your favourite Sky shows with Sky Go, from a compatible mobile phone or desktop browser.

      

    You can use buttons within #WatchOnSky tweets either to record to your box or watch a show live on Sky Go. 

  • Do I have to be a Sky customer? Show

    Yes. In order to record a show or watch it live via Sky Go, you will need to have a Sky TV subscription and the corresponding TV pack for the content you wish to watch or record.  There's more information about joining Sky or upgrading at sky.com/shop

     

    If you're already a Sky customer but don't use Twitter, don't forget there are still plenty of other ways to enjoy your Sky TV subscription

     
  • What do I need to use #WatchOnSky Show

    Use the buttons within a #WatchOnSky tweet to record an upcoming programme or watch one that is being aired currently. Or, use the link within the tweet to go to a dedicated page for the show, movie or sports programme that you’re interested in, where you’ll find more information about that airing and options for watching it.

     

    To record or watch a show using #WatchOnSky, you’ll need:

    • i)                   a Sky iD
    • ii)                  a compatible Sky Go device
    • iii)                 a Sky TV subscription (with the corresponding TV pack for the content featured) and
    • iv)                 to have linked your Sky+ box to your Sky iD account
     

    You can get help linking your Sky iD to your Sky+HD box if you’ve not previously done so.  

     

        

  • What if I'm not a Sky TV customer or I don't have the correct TV pack? Show

    If you don’t have the correct TV pack to view the content featured or you’re not a Sky TV customer select the 'Get Sky or upgrade’ button to be taken to a Sky web page detailing the latest offers.

  • What if I don't have a Sky iD, or if I've forgotten my Sky iD details? Show

    You’ll find help online to create a Sky iD, or if you've   forgotten your username or password.  

      

  • Your device and #WatchOnSky Show

    How to view shows with #WatchOnSky using your web browser or mobile device.

  • What platforms and devices does #WatchOnSky work with? Show

    We’ve optimised #WatchOnSky for Twitter on mobile apps and websites that are compatible with Sky Go. For more on this, please see our list of  devices compatible with Sky Go devices

  • How do I a view a show with #WatchOnSky using an Apple iOS device? Show

    The Watch button will let you use Sky Go to tune into a programme that's currently on air. Before you start watching, you'll need to have the Sky Go app installed, and have the correct TV pack for the content featured. 

     

    Then, when you tap Watch, you'll be directed to a live stream of the programme. If you don’t have the Sky Go app installed, you will be directed to the Sky Go download page on App Store.

  • How do I view a show with #WatchOnSky using a compatible desktop browser? Show

    The Watch button will let you use Sky Go to tune into a programme that's currently on air. Before you start watching, you'll need to be logged in to sky.com with your SkyiD and have the correct TV pack for the content featured. 
     

    Then, when you click Watch, you'll be directed to a live stream of the programme on the Sky Go website.  If you aren't loggd in with your SkyiD, you'll be directed to a login page before being taken to the live stream. 

  • Why won't my Android phone take me to a live stream on Sky Go when I tap Watch? Show

    The Watch button is currently unable to take Android users directly to a programme’s Sky Go live stream.  

     

    When you select Watch on an Android device, you’ll be directed to the Sky Go app on Google Play. You can then download or open Sky Go on your device to search for and watch the live programme.

     
  • Recording with #WatchOnSky Show

     How to record shows on your Sky+HD box at home with #WatchOnSky.

  • How does the Record button work? Show

    Use this button to set your Sky+HD box to record an upcoming airing. Before you begin, you should be signed in with your Sky iD and have previously linked your Sky iD to your Sky+ box. 

     

    Then, when you click or tap Record, you'll see the confirmation message  confirmation message 'Your record request has been sent to your Sky+ box' in the top right hand corner of the programme information page.

     

    If you're not signed in, you'll be taken to a login first before receiving this confirmation message.

     

     You can find  help linking your Sky iD to your Sky+HD box you you haven't previously done so. 

  • Can I Series Link using Record on #WatchOnSky? Show

    Series Link recording is not yet available via #WatchOnSky, but we are looking at options to extend the functionality of the service for our customers in the future.

      

  • Can I record any programme using #WatchOnSky? Show

    We will be rolling out #WatchOnSky across a wide range of our tweets about entertainment, movies and sports programming. Simply follow any of our Sky channel Twitter handles to keep track of the latest #WatchOnSky tweets.

     

    The programmes that you can watch live and record depend on the entertainment, sports and movies packages that you take as part of your Sky TV subscription.

     

    All Record requests will be made to the default Sky+ box in your home.

     

    If the show has already aired, we’ll show you the next available airing or next episode, where relevant.

  • Why am I not seeing a Watch or Record button? Show

    If you are not seeing a Watch button on a show’s information page, it may no longer be live on air. Check the programme’s date and time to ensure that you haven’t chosen an out of date tweet.

     

    If you are not seeing a Record button, the show’s seven-day window for recording may have passed. If it’s already aired, we’ll show you a listing for the next  available episode or airing.

      

    For further assistance, please tweet @skyhelpteam.

     
  • Using Twitter and #WatchOnSky Show

    The Twitter feeds to follow and how to get the best from #WatchOnSky.

  • What Twitter handles do I need to follow to see #WatchOnSky tweets? Show

    To make the most of #WatchOnSky, simply follow some or all of Sky’s official entertainment, movies and sports Twitter handles:

    @SkySports

    @Sky1

    @SkyAtlantic

    @SkyLivingHD

    @SkyArts

    @SkyMovies

    @SkyHD

  • If I’m not using Twitter, how else can I watch Sky TV? Show

    Take a look at our Ways to Watch page to see how you can enjoy your Sky TV subscription when, where and how you want.

  • Can I retweet messages with links to #WatchOnSky programme pages? Show

    Yes.

 

Follow Sky channels on Twitter

Whatever you TV shows you love, you'll find a Sky channel to follow on Twitter.

 

Follow @SkyHD or a Sky channel on Twitter now.

 

  skyHD

  

  

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