Sky Help & Support Latest News

  

Problems with Sky Broadband and Talk in South London | 01 August 2015

If you live in the following areas of South London, we know you're having problems getting online and with making calls at the moment.


Balham, Battersea, Brixton, South Clapham, Nine Elms, Streatham, Tulse Hill and Vauxhall.

  

The latest news we have is that the problem has now been confirmed as a break in fibre cables near to Coldharbour Lane, SE5. A specialist team of engineers have been at the site of the fault this afternoon investigating the problem and it's likely that repair work will continue overnight tonight.

  

We'll provide our next update tomorrow morning. Calls to emergency services are unaffected.

 

We're sorry for the continued inconvenience caused.

 

Last updated: 21:45

 

  

 

  

      

Problems with Sky Broadband and Talk in North Wales | 25 July 2015

Do you live in the following areas of North Wales and have Sky Broadband, Sky Talk or Sky Fibre Broadband in your home? We know you had problems getting online and with making calls last night.

Abergele, Amlwch, Bangor, Bethesda, Holyhead, Llanfairfechan, Llangefni, Llanberis, Llanwnda, Menai Bridge, Old Colwyn, Penygroes, Port Dinorwic, Tynygongl and Valley.

The latest news we have is that an engineer has been on site and we're pleased to confirm that services were restored earlier this morning.

We're sorry for the continued inconvenience caused.

Last updated: 07:40

   

  

  


We're improving our Sky Broadband network | 24 July 2015


Do you have Sky Broadband and Talk in your home? We're improving our network tonight which may mean you can't get online for a short time between 00:01 – 08:00. Affected areas include:

 

Devon, Hampshire, Isle of Wight, Suffolk and Tyne and Wear.
 

Last updated: 18:00