Sky Help & Support Latest News


Problems watching live channels on Sky Go | 28 August 2015

A technical problem was causing interruptions on some of our live TV channels on Sky Go.

Latest news: following a successful overnight change, we're pleased to confirm this issue has now been resolved.

Last updated: 08:35




Severe weather in the South of England | 26 August 2015

Severe weather conditions across the South of England may have caused a no satellite signal message to appear on your TV earlier today.
The latest update we have is that heavy rain showers have now passed over Southern counties and no major weather problems have been reported.
Read our Help with your Sky products during bad weather article and find other ways to watch Sky during bad weather.


Last updated: 16:30





Access to our Live Chat service | 25 August 2015

We made some changes to Live Chat this morning which meant the service was unavailable for a short time. The latest news from our technical team is that work has now been completed and the service is available now.

We're sorry for any inconvenience caused.


Last updated: 11:30






Problems with Sky Broadband and Talk services in South London | 25 August 2015

If you live in the Beulah Hill area of South London and you have Sky Broadband, Sky Talk or Sky Fibre Broadband in your home, we know you had problems getting online and with making calls this morning


Engineers have been on site to fix the problem and we're pleased to confirm that services have now been restored.


We're sorry for any inconvenience caused.


Last updated: 09:10