Sky Help & Support Latest News
 

Problems with Sky Broadband and Talk in the Wirral | 26 January 2015

If you live in Rock Ferry and you have Sky Broadband and Talk in your home, you may have had problems getting online or with making calls this evening. An engineer has been on site and we're pleased to confirm this issue has now been resolved.

 

We're sorry for any inconvenience caused.

Last updated: 21:55

 

   

Problems with Sky Broadband and Talk in North and East London | 26 January 2015 

 
If you live in the following areas of North and East London and you have Sky Broadband and Talk in your home, you mayhave had problems getting online or making phone calls: 
 
Highams Park, Muswell Hill, Hainault and Leytonstone. 
 
The latest update is that an engineer has now replaced faulty equipment in the exchange and service has been restored.
 
We're sorry for any inconvenience caused. 
 
Last updated 21:00
 

  

  

Problems with Sky Broadband and Talk in North Wales | 26 January 2015

If you live in the following areas of Conwy and Denbighshire in North Wales and you have Sky Broadband and Talk in your home, we know you're having problems getting online and with making calls at the moment.

 

Aberconwy, Colywn Bay, Denbigh, Llandudno, Llanrwst, Old Colwnyn, Prestatyn, St Asaph, Rhos on Sea, Rhuddlan and St Asaph.

The latest news we have is that power has now been restored and we're pleased to confirm this issue has been resolved. 

We're sorry for any inconvenience caused.

Last updated: 22:20

  

  

No Satellite Signal message on your TV | 09 January 2015


Severe weather across parts of Britain may cause a no satellite signal message to appear on your TV. Viewing should return to normal as conditions improve but you can still watch Sky TV during bad weather:

Sky Go lets you watch Sky TV at no extra cost on compatible mobiles, laptops, or tablets wherever you are in the UK and Ireland.

Sky Go Extra lets you download shows in the UK and Ireland via WiFi to compatible laptops, mobiles and tablets to watch later without an internet connection.

If you have a Sky+HD box, you can watch programmes on demand or shows you’ve recorded to your Planner for up to 12 hours from the time your box last received a satellite signal.

If you still need help please read our Help with your Sky Products during bad weather article.

 

Last updated: 08:00