Sky 3D FAQs

  • Sky 3D, Europe’s first 3D channel, can now be experienced from the comfort of your own home. If you are a Sky World customer with an HD pack and a 3D ready TV, then you can experience an amazing variety of TV entertainment in incredible 3D at no extra cost. Sky 3D is the new way to watch the best of Sky’s programming in a more immersive way, with an incredible sense of depth putting you in the heart of the action.

    Find out how Sky 3D works with our frequently asked questions below.

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  • How does Sky 3D work?
    How are 3D images captured?
    How are 3D images broadcast?
    How are 3D images viewed?
    How does it compare to 3D in cinemas?
    How does it compare to the 3D I have seen through red and green glasses?
    Can 3D TVs only be used to watch 3D content?
    Active v Passive 3D explained
    Maximising your 3D viewing experience
    Will I be able to record 3D programmes?
    Can I watch 3D in another room with Sky Multiroom?
    Where can I see a Sky 3D demonstration?
    How can I watch Sky 3D at home?


    How does Sky 3D work?

    Your brain creates a sense of depth by combining the slightly different perspectives provided by your left and right eyes into a ‘merged image’ that includes depth information. Delivering the two different images on a single 2D screen is a challenge, as there is only one view available to both eyes.

    Sky 3D delivers both a left and right image onto the same screen, and the glasses that you wear filter out the correct image to each eye, to create the sense of depth of real life.

     

    How are 3D images captured?

    3D starts with recording content the way that our eyes see it – from two different perspectives. Two HD cameras are used in a special camera rig to take aligned left and right images of the chosen scene so what you see at home is exactly what the cameraman sees whether he’s on the touchline of a football match or in the heart of a car chase in a movie. The images then make their way through Sky’s broadcast infrastructure where they are carefully positioned side by side in a single HD frame.

     

    How are 3D images broadcast?

    Sky 3D is broadcast using a normal HD broadcast channel, over existing Sky infrastructure which means you can enjoy Sky 3D using your Sky+HD box, provided you have a 3D ready TV and you are a Sky World HD customer.

     

    How are 3D images viewed?

    There are two different 3D TV technologies in the market – Active and Passive.

    Passive or Cinema 3D TVs use polarised screens to project both the left and right eye image onto the screen at the same time, and then a special filter on the glass polarises the left and right images differently, such that you 3D glasses then use a different left and right lens to filter the correct image to each eye. Your brain then does the rest.

    Active 3D TVs use powered LCD lenses which alternately ‘block’ one eye and then the other in sync with the TV, which is alternating left and right images onto the screen at a very high rate (usually a minimum of 50 frames per eye per second). This is fast enough that the brain sees no gaps and again takes the two different views from the left and right eyes to merge them into an image with depth.

    The best way to choose the one that suits you is to go to your local retailer and take a look.

     

    How does it compare to 3D in cinemas?

    In essence the way in which 3D is shown in cinemas and how you can experience 3D at home is very similar. With Sky 3D however, you can be sure you’ll get the best seat in the house as well as the added benefit of Sky+ functionality allowing you to pause, rewind and record 3D TV.

     

    How does it compare to the 3D I have seen through red and green glasses?

    The 'red and green' glasses form of 3D (known as anaglyph) were popular back in the 80s with Hollywood films like Jaws-3D. Although the principles are the same, Sky 3D delivers a far superior experience. Anaglyph images suffer from a loss of colour, as the method for filtering out the left and right images strip out a wide range of colour from the image, making images dark and dull at times.

     

    Can 3D TVs only be used to watch 3D content?

    The new 3D ready TVs coming into the market will all be fully HD ready, so rest assured you can still watch all of the great HD and SD content available on Sky on the same TV as you enjoy Sky 3D.

     

    Active v Passive 3D explained

    Active v Passive 3D refers to the type of glasses you have to wear to watch 3D.

    Active glasses contain LCD lenses that alternately ‘block out’ each eye depending on whether the left or right image is being displayed on the screen. They are referred to as active because they require a battery to operate the LCD lenses. The shuttering occurs so rapidly that you don’t see the shutters just the amazing 3D picture.

    Passive or Cinema 3D glasses use polarisation to separate out the left and right image. They are referred to as passive because the glasses to do require any power to operate them. These work with polarised TVs that use circular polarisation to deliver the two images to the viewer. The TVs have a polarised filter integrated into the screen, and when switched into 3D mode, the filer orientates the light emitting from the screen differently for the left and right image.

    One important point to consider is the cost of replacing broken or lost 3D glasses. Active glasses will cost more than passive glasses due to the additional technology they use. Active glasses will also need a new lithium battery (similar to a watch battery) when it runs out.

    The best way to choose the one that suits you is to go to your local retailer and take a look.

     

    Maximising your 3D viewing experience

    There are a number of ways in which you can optimise your 3D viewing experience.

    1. If your 3D TV is an LED screen you may require time to warm up before the best possible 3D picture is available. Please refer to your TV manufacturer for specific guidelines.
    2. Ensure you follow your TV manufactures recommendations for viewing angles and viewing environments. It is possible for example if your TV is wall mounted it may need to be tilted forward to optimise the viewing experience.
    3. Ensure your TV is using the latest firmware/software. Please refer to your manufacturers' website for more information.

    Will I be able to record 3D programmes?

    All the usual Sky+ features that you know and love are available on the Sky 3D channel.

     

    Can I watch 3D in another room with Sky Multiroom?

    Yes, as long as the box in the second room is a Sky+HD set-top box and you have the relevant subscriptions*.

     

    Where can I see a Sky 3D demonstration?

    Sky 3D is being showcased in Sky Stores across Ireland. To see if your local Sky Store has a 3D demonstration please visit our Sky Stores page.

     

    How can I watch Sky 3D at home?

    If you are an existing Sky World HD customer with a 3D TV you can activate Sky 3D now by calling 0818 762 832.

    If you are not a Sky World HD customer you can upgrade your viewing package so that you are eligible to receive Sky 3D.

    If you are not a Sky TV customer, join Sky with Sky World HD to activate Sky 3D.

    Once our customer service advisor has activated Sky 3D for you, you should be able to see straight away but you may have to wait for up to four hours for the channel to appear.

    When the channel is activated, all you need to do is switch your TV to 3D mode (please refer to your TV manual for instructions), put on your 3d glasses and enjoy incredible Sky 3D.

    1. Sky 3D: Sky World HD means customers who have all our TV packs and HD pack.

       

      Sky Box Office costs extra. PPV means this programme will incur a charge.

    2. ‡HD channels received depend on your Sky TV package.

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