Back to top of the page

Claim your free On Demand Connector

To say thanks for being a Sky customer, we’re offering a free connector to bring our On Demand service to your TV.
Just click the Claim now button and enter your Sky username and password when asked so we can check if you're eligible.

The connectors are very popular and we have limited stock, remember you will also need a broadband connection.

Please allow up to one month for delivery.

 

You will be eligible to register for a free On Demand Connector if you have not previously connected to On Demand at point of registration and if you have a compatible Sky+ box.

 

Back to top of the page

 

What is On Demand?

With On Demand, you can open up an amazing world of TV to watch whenever you like

Missed the latest episode of the show everyone is talking about? You can still watch it with Ireland’s biggest Catch Up TV service.

And if you're a Sky Movies customer, there are hundreds of movies to choose from - recent blockbusters, classic family favourites and much more - to enjoy at a time that suits you.

Get this for no extra monthly cost with On Demand. Simply connect your compatible Sky+ box to your broadband router.

 

Back to top of the page

 

Your questions answered

  • Sky username and password (your Sky iD)

    These FAQs will help you if you need to sign up for a new Sky iD or you've forgotten your username or password.

  • What is a Sky iD?

    Your Sky iD is your username and password for all Sky online services including Sky Go, Sky Rewards and online billing.

  • How do I set up my Sky iD?

    It's simple. Just go to our Sky iD sign up page and fill in the details requested. When you're done, select the Create Sky iD button. On the next page you'll need to fill in a few things to link your Sky iD to your account. You'll need either:

    • your Sky account number, or
    • your viewing card number, or 
    • your banking details.
     

    You'll need to complete both pages to set up your Sky iD. Once you're finished, click the Confirm button. 

  • I've forgotten my Sky iD username

    No problem. Just go to the forgotten username page and you can choose to have a reminder sent to the email address you gave to us when you signed up. Or, use your Sky account details to view the usernames associated with your household onscreen. 

  • I've forgotten my Sky iD password

    Don't worry. Go to the forgotten password page to reset your password. You can reset your password using your email address, security question or Sky account details (you'll need the last six digits of the bank account number used to pay your Sky bill).

  • Free wireless On Demand Connector offer

    These FAQs will help you if you need more details about claiming your free wireless On Demand connector.

  • How do I know if I'm eligible to receive a free wireless On Demand Connector?

    You will be eligible to register for a free On Demand Connector if you have not previously connected to On Demand at point of registration and if you have a compatible Sky+ box.

  • How do I know that my Sky+ box is compatible?

    Most newer Sky+HD boxes  are compatible with On Demand. However, Thomson boxes, older Sky+ boxes (white boxes) and Digiboxes (black or white) will not get On Demand or Catch Up services. If you're not sure about your Sky+HD box:

    1.   Press the Services button on your Sky remote
    2.   Press the left/right arrow buttons to highlight Settings 
    3.   Press select and use the left/right arrows to scroll to Details.
    4.   Note the Version Number:

    i.  If it starts 4F30, 4F31, 9730 or 9F30, it is compatible with On Demand. 
    ii  If it starts  4E30, unfortunately your box isn't compatible.

  • How do I know that I’ll receive a free connector?

    You will receive a confirmation message upon completion of the order online.

  • How long will it take to receive my On Demand connector?

    It’s a popular offer so please allow up to a month for delivery. Stock is limited so register now to avoid disappointment.

  • What do I need for On Demand?

    You need a compatible Sky+HD box and a broadband connection (minimum 2Mbps speed recommended). To set up On Demand, just connect your Sky+ box to your broadband router.  

  • What if I want to start enjoying On Demand sooner?

    You can connect to On Demand with an Ethernet cable or purchase an On Demand connector (also called a Wireless Connector) from us for €12.99. Do note that if you choose to connect to On Demand before registering for an On Demand connector, you will become ineligible to receive this offer.

    To connect with an Ethernet cable: 

    1. Check that your broadband router's power and internet lights are both on.
    2. Connect one end of the Ethernet cable to a spare Ethernet port on your broadband router.
    3. Connect the other end of the Ethernet cable to the green port on the back of your Sky+ box.
    4. To check that setup was successful, press the TV Guide button on your remote control, then the red button to enter the On Demand menu. If each programme is shown with its own picture then the setup is complete, and you can start enjoying On Demand.

Back to top of the page

 

Here's the legal bit

  • Offers

    Free On Demand Connector offer: Offer available to customers, with a compatible black Sky+ box, who have never connected to On Demand as at registration date. One per household. Subject to availability. Further terms apply.

  • ‡Sky TV

    ‡ HD channels received depend on your Sky TV subscription. UTV is available without subscription.

    Sky TV Subscription: Packages €28-€81 per month. Sky Movies Box Office costs extra. UTV available without subscription. It is not provided by Sky; its availability is outside Sky’s control. Manual tuning of your box required. Sky box and set-up required.

    Sky 3D: 3DTV and Sky World HD (€96) subscription required. Pay per view content may cost extra.

    Dolby Digital 5.1: Available on many programmes. Compatible home cinema system required.

    Sky Multiscreen: €15 pm per box. Provides same Sky TV channels as main Sky TV subscription on another box. To receive HD Pack channels on your Multiscreen box you need a Sky HD box an HD Pack subscription (only one HD Pack subscription required per household). If you have home broadband, your Internet-enabled Sky boxes must be connected to your router if we’ve provided the equipment you need to connect (E.g. an On Demand connector). Multiscreen includes Sky Go Extra at no extra cost. Sky Go terms apply.

    Sky Box Office: Sky Box Office content costs extra. Pay per view charges apply. SBO 3D requires a 3DTV and Sky World HD subscription. Cable service may vary.

    Remote Record: Use sky.com or a compatible device. Requests require up to 30 minutes notice before start of programme.

    On Demand: Available to Sky TV customers with compatible Sky+ box. Downloading content requires compatible black Sky+ box, broadband connection (minimum recommended speed 2 Mbps), On Demand self set-up using built in Wi-Fi or own cable. Downloads count towards any usage caps and may expire from your Planner. Content depends on your Sky TV/HD subscription. Sky Store costs extra. Sky Movies 1&2 or Sky Sports 1&2 required for Sky Movies or Sky Sports. Downloadable HD content takes longer to start viewing.

    Sky Go:
    UK / Ireland only. Streamed via broadband/3G (charges may apply). Available on two registered compatible devices (content may vary). Some live TV programmes will be unavailable (go to - go.sky.com). For compatible device and software requirements click here. Sky Go is not currently compatible on PCs with Windows 8 or Macs with OS X Mountain Lion. Sky on your Xbox 360 requires Xbox Gold Live subscription. Sky TV Customers: Live TV and on demand content available in line with your Sky TV subscription at no extra cost. You’ll need Sky Movies 1&2 or Sky Sports 1&2 Packs for on demand Sky Movies or Sky Sports. Non-Sky TV Customers: Subscriptions €18-55 per month. Monthly subscriptions renew automatically until you unsubscribe.

    Sky Go Extra: Sky TV customers only. No extra cost with Sky Multiscreen, otherwise €6 extra a month. 31 days’ notice to cancel. Register up to 4 Sky Go devices, concurrent viewing on two devices. Download selected Sky Go content via WiFi (Unavailable on Xbox 360). Content depends on your Sky TV package. Movies/Sports Pack(s) required to download movies/sports. Max 2 downloads per programme. Content deleted from device 48 hours after viewing starts or no later than 7 or 30 days after download depending on content.

     

  • Sky boxes and set-up

    Sky+ box: Existing Sky+ box households are not eligible for a discounted box. Existing customers must agree to new 12 month minimum term for Sky TV. Sky+ Box is €49 when you join Sky TV on a 12 month contract. One discounted box per household. Sky+ box up to €149 if you are not eligible for discounted price (Sky TV subscription required). You will receive a Sky+HD box which has all the features of Sky+ and can store an average of 185 hours of standard definition programmes. To view free-to-air HD content you need an HD ready TV. To view Sky HD content you will also need the HD Pack (€15 a month).

    Sky+HD box: Existing Sky+ box households are not eligible for a discounted box unless taking the HD Pack. Existing customers must agree to new 12 month minimum term for Sky TV. One free/discounted box per household. Sky+HD box up to €149 if you are not eligible for discounted price (Sky TV subscription required). A Sky+HD box can store an average of 60 hours of HD or 185 hours of standard definition programmes. HD ready TV required.

    Standard set-up: Standard set-up is free for new Sky TV customers joining online. Standard set-up for existing customers is €60. Standard set-up for customers is €30 for a Sky+HD box taken with the HD Pack. Non-standard set-up may cost extra.

    Sky+HD 2TB box: €49 for existing Sky TV customers who have never had a Sky+HD box taking their first HD package (€15pm) or existing Sky+HD customers adding Sky Multiscreen (€15pm per box). Existing Sky+HD customers are entitled to one €149 box, additional 2TB boxes €249. €249 for any existing customer who received a discounted 1TB box. New customers joining Sky TV with the HD Pack are entitled to one €149 box. Any additional 2TB boxes thereafter or when taking without the HD Pack are €249. Standard set-up €30 for new customers and €60 for existing Sky TV customers. Non-standard set-up may cost extra. Sky+HD 2TB box provides 1.5TB of personal storage and 0.5TB of storage for On Demand Showcase content.

    Sky HD Multiscreen Box: [Only available with Multiscreen  subscriptions]. Sky HD Multiscreen Box is the SkyHD standard Digibox (No PVR functionality) which along with a Sky TV and Sky Multiscreen subscription (€15 extra a month) gives your Sky TV subscription in another room. First box free for new and existing customers when taken with a new Sky Multiscreen subscription and paying for set-up. Limited to one free box per household (and not available to customers who have already received a free standard box) otherwise €69. Replacement boxes are €99. Set-up is included as part of the box installation for new Sky TV customers, and €100 for existing customers. Non-standard set-up may cost extra.

     

  • General and further terms

    Subject to status. Upfront payment may be required. 12 month minimum subscriptions. Prices may go up during your subscription. Non-standard set-up may cost extra. Prices may vary if you live in a flat. Sky functionality requires two satellite feeds.

    You must get any consents required (e.g. landlord's). Prices for Direct Debit payments only. Continuous debit/credit card mandate costs €0.75 pm. Republic of Ireland residential customers only. These offers are not available with any other offers. Further terms apply. Correct at 28 March 2014. Read the full text of our customer contracts.