Upgrading your Sky box

  • Get even more from your Sky TV bundle by upgrading to one of our range of boxes. We've compared all the different features of each of our boxes below to help you decide. It's easy to enjoy TV on demand content on our most up-to-date Sky+boxes with built in Wi-Fi capability.

    Remember, you can also watch Sky entertainment in another room by adding another box to your home with Sky Multiscreen.
     

Compare boxes

  • Sky+

    Sky+HD

    Sky+HD 2TB

    Record at the touch of a button

    Pause and rewind live TV

    Remote Record online or with a smartphone

    Up to 63‡ HD channels (HD Pack required)

    HD ready

    Ready for TV on demand -
    includes built in Wi-Fi

    3D ready for Sky World HD customers*

    Recording space - standard definition

    up to 185 hrs

    up to 185 hrs

    up to 1180 hrs

    Recording space - high definition

    up to 60 hrs

    up to 350 hrs

    Box Upgrade cost:

    From €49

    From Free

    From €49

    HD Pack subscription:
    (per month)

    €15

    €15

    Standard set-up cost:

        From Free

    From Free

    €30

    Sign in & upgrade Sign in & upgrade Sign in & upgrade
  • * 3DTV required.
    ^ Only available for Sky+ customers
    Prices apply to your first box of that type only. Price of additional box may depend on type of first box selected.
    ‡ HD channels received depend on your Sky TV subscription.


  • TV on demand

    Unlock a world of entertainment

    Enjoy TV that's ready to watch when you are

    • Sky TV customers can enjoy TV Box Sets on demand in line with and at no extra cost to your Sky TV subscription
    • Sky Movies customers can access hundreds of movies on demand - at no extra cost to your Sky TV subscription
    • Rent movies through your Sky+ box with Sky Store

    More about TV on demand

     

Box Upgrade FAQs

  • How do I upgrade my box(es)?

    • To upgrade your current box, sign in to find out which boxes are available to you, choose the box you would like to upgrade to and then go to our secure checkout to complete your order.

        

  • Can I choose a time slot for engineer set-up?

    • When you are booking your installation you will be able to choose from a list of available dates. We will do our best to install Sky on the date you select and will confirm the date by email once your order has been processed.

      If available, you can request a morning or afternoon installation time when you place your order, either between 8am and 1pm, or between 12pm and 5pm otherwise our 'all-day call' policy applies. Our engineer will arrive on site during the time period requested but the installation may continue past that. You don't need to call us to confirm your appointment unless you need to rearrange it or we have your details listed incorrectly.

  • Can I watch programmes in high definition on a Sky+ box or a new SkyHD box?

    • If you have an HD-ready TV and the latest black Sky+ box or the new SkyHD box you are able to watch free-to-air HD channels.

      To access Sky's range of HD programming, you will need a SkyHD box, a black Sky+ or a Sky+HD box together with an HD Pack subscription. The channels you receive with the HD Pack depend on your Sky TV bundle.

  • Can I watch programmes TV on demand on any Sky boxes?

    • Our most up-to-date Sky+, Sky+HD and Sky+HD 2TB boxes have built in Wi-Fi capability, so  they're easy to connect to your broadband router, making access to TV on demand simple.

      The services you receive come at no extra monthly cost and depend on your Sky TV bundle.

      Find out more about setting up.

  • Can I get a replacement box rather than an upgrade?

    • If there is a fault with your Sky box which you are not responsible for we can replace it with the same box. However if the fault does not lie with Sky you will need to order and pay for a replacement.

Here's the legal bit

Offers

12 months free Broadband Unlimited offer: Available to new Broadband Unlimited and calls customers who are joining Sky TV with or upgrading their Sky TV to a Sky Sports or Movies pack (excludes upgrades to the Sports and Movies Pack). Sky Talk with line rental required (from €30 pm). Broadband Connect products are available outside Sky Network areas from €10 pm extra. Sky Broadband availability is subject to location. Compatible line required. Standard pricing applies after the offer, currently from €40 pm. Offer ends 26 June 2014.

25% off Sky Sports or Sky Movies offer: 25% off Sky Sports or Movies for 12 months when you also join Sky Broadband with calls. Excludes stand-alone Premium Channels, Sky Store movies/events and other pay per view services, which cost extra. Standard pricing applies after the offer, currently from €56 pm for Movies, €66 pm for Sports.

6 months free Broadband Unlimited offer: Sky Broadband Unlimited or Sky Connect Unlimited free for six months when you join with Sky Talk and line rental (from €30 for Broadband Unlimited / €40 for Connect Unlimited pm). Thereafter you’ll pay the then current monthly cost for Sky Broadband Unlimited or Sky Connect Unlimited (currently from €40 pm and €50 pm respectively). Offer ends 8 May 2014.

Sky Movies 1 month free trial offer: After free trial Sky Movies Pack €9 - €28 extra pm depending on package unless cancelled before end of trial. After trial, 31 days’ notice required to cancel. Trial ends immediately on cancellation. Should you wish to cancel your Sky Movies subscription, we advise cancelling before your billing date to avoid being charged for an additional month. Should you cancel after your billing date and are charged for the following month, Sky will refund you on your next bill. One free trial per household. Offer ends 24 April 2014.

Sky Go Extra 2 months free trial: Offer only for existing Sky TV customers who have not previously taken up the same offer. Excludes existing Sky Go Extra and Multiscreen customers. Content depends on your Sky TV package. Sky Movies Pack required for movies. Download selected content in Ireland and the UK via Wi-Fi. After 2 months you will continue to receive Sky Go Extra at €6pm extra unless you call us to cancel at least 31 days before the end of the 2 month period.

Introduce a Friend offer: only available by calling the specified number. This offer does not apply to new customer getting Sky TV via any other means, e.g. through a retail outlet. An existing Sky TV subscriber in ROI must follow the instructions in this advert to get a brand new customer (who is not a member of their household) to subscribe to Sky TV. Upon first subscription payment from new customer, a confirmation letter and reference number is sent to existing customer allowing 90 days to claim your cheque. The €50 cheque will be sent within 45 days of you submitting your claim. Limited to one €50 cheque per new customer household. The existing customer must remain an active subscriber to qualify. Unless otherwise stated in this ad, this offer cannot be used in conjunction with any other offer. Offer excludes Sky group employees and agents and cannot be offered commercially. Offer may not be available if the new customer you refer lives in an apartment. Offer ends 27 March 2014

Sky boxes and set-up

Sky+HD box: Existing Sky+ box households are not eligible for a discounted box unless taking the HD Pack. Existing customers must agree to new 12 month minimum term for Sky TV. One free/discounted box per household. Sky+HD box up to €149 if you are not eligible for discounted price (Sky TV subscription required). A Sky+HD box can store an average of 60 hours of HD or 185 hours of standard definition programmes. HD ready TV required. Standard set-up for customers is €30 for a Sky+HD box taken with the HD Pack. Non-standard set-up may cost extra.

Sky+ box: Existing Sky+ box households are not eligible for a discounted box. Existing customers must agree to new 12 month minimum term for Sky TV. One free/discounted box per household. Sky+ box up to €149 if you are not eligible for discounted price (Sky TV subscription required). You will receive a Sky+HD box which has all the features of Sky+ and can store an average of 185 hours of standard definition programmes. To view free-to-air HD content you need an HD ready TV. To view Sky HD content you will also need the HD Pack (€15 a month). Standard set-up for existing customers is €60. Non-standard set-up may cost extra.

 

Sky+HD 2TB box: €49 for existing Sky TV customers taking their first HD package (€15pm) or existing Sky+HD customers adding Sky Multiroom (€15pm per box). Existing Sky+HD customers are entitled to one €149 box, additional 2TB boxes €249. €249 for any existing customer who received a discounted 1TB box. New customers joining Sky TV with the HD Pack are entitled to one €149 box. Any additional 2TB boxes thereafter or when taking without the HD Pack are €249. Standard set-up £30 for new customers and €60 for existing Sky TV customers. Non-standard set-up may cost extra. Sky+HD 2TB box provides 1.5TB of personal storage and 0.5TB of storage for On Demand Showcase content.

Sky HD Multiroom Box: [Only available with multiroom subscriptions]. Sky HD Multiroom Box is the SkyHD standard Digibox (No PVR functionality) which along with a Sky TV and Sky Multiroom subscription (€15 extra a month) gives your Sky TV subscription in another room. First box free for existing customers when taken with a new Sky Multiroom subscription and paying for set-up. Limited to one free box per household (and not available to customers who have already received a free standard box) otherwise €69. Replacement boxes are €99. Set-up is €100 for existing customers. Non-standard set-up may cost extra.

 

General

Subject to status. Upfront payment may be required. 12 month minimum subscriptions. Prices may go up during your subscription. Non-standard set-up may cost extra. Prices may vary if you live in a flat. Sky functionality requires two satellite feeds.

You must get any consents required (e.g. landlord's). Prices for Direct Debit payments only. Continuous debit/credit card mandate costs €0.75 pm. Republic of Ireland residential customers only. These offers are not available with any other offers. Further terms apply. Correct at 28 March 2014. Read the full text of our customer contracts.

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Important information

Please ensure that you have the following in your basket before checking out:

- The Original Bundle or The Variety Bundle

- A Sky box

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