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Sky Broadband

Sky Connect

If you are in one of our Connect areas, then you can still choose one of our Sky Connect broadband products that will meet your needs:

Sky Connect Lite with 10GB usage, ideal for every day web browsing and sharing pictures or Sky Connect Unlimited with unlimited usage, ideal for downloading all the movies, music, On Demand shows and photos you like.

Features

 

Product availability subject to location. 12 month minimum subscription. Set-up costs and router delivery charge may apply. Active Eircom compatible phone line required.

 

Get Sky Connect Lite

  • 10GB monthly usage

€40 a month

with Sky Talk Freetime
(Sky Talk Line Rental included)

Get Sky Connect Unlimited

  • Unlimited monthly usage

€50 a month

with Sky Talk Freetime
(Sky Talk Line Rental included)

 

Sky Talk required.

 

Looking to join Sky?

Get started here

  • Call a Sky adviser on 0818 719 852
  • Store locator. Find a Sky store in your area

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What you get with Sky Connect

Peace of mind

Free McAfee Internet Security Suite, for the first 3 months, to help protect you against identity theft, viruses and spam - plus, parental controls to help protect your children online.

 

Finding your UAN

You will need your UAN (Universal Account Number) to be able to switch to Sky Broadband and Talk services. Your UAN is an 8-digit number that identifies your phone line.

 

Unlimited usage

With unlimited monthly usage, Sky Broadband Connect Unlimited is great for downloading music, movies and photos and for TV on demand.

 

Sky Talk Freetime

Inclusive evening and weekend calls to landlines in the Republic of Ireland#.

 

Technical support

Our Sky Broadband technical support team is based in Dublin and our advisors are ready to help you if there are any issues.

 

Sky Hub

Free McAfee Internet Security Suite, for the first 3 months, to help protect you against identity theft, viruses and spam - plus, parental controls to help protect your children online.

 

TV on demand

With Sky TV, you can unlock a world of entertainment on demand when you connect your compatible Sky+ box to the internet.

 

TV on the go

Take amazing content with you wherever you go. All at no extra monthly cost to your Sky TV.

 

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Make it even better

Sky Entertainment Extra

  • Keep the whole family entertained with 90 channels
  • A great range of comedy, drama, documentaries and kids’ shows
  • Includes Sky1, Sky Atlantic, Sky Living, Discovery and more
 

HD TV

  • Ireland’s biggest choice of HD channels
  • Make your favourite shows even better with five times more picture detail
  • Something for the whole family in stunning HD
 

Sky Talk Anytime

  • Inclusive landline calls within the Republic of Ireland and Northern Ireland any time of the day**
  • Inclusive landline calls to 20 international destinations including UK and USA, any time of the day**
  • Great value call rates to Irish mobiles
 

Frequently asked questions

  • Can I get Sky Broadband in my area?

    Sky Broadband services will be available nationally. You can use our availability checker to confirm whether you can get Sky Broadband.

  • How long will it take for my services to go active?

    It should take between 1 to 2 weeks for your broadband and/or talk services to go active from the time your order is placed. The actual time will depend on whether we are transferring an existing service, providing you with a new service or if we have to activate your line. We will send you a welcome letter confirming when your service will be active by.

  • How will Sky Broadband's usage policy affect me?

    If you are on the Broadband Lite or Connect Lite package and you go over your usage allowance twice in a six month period, you will be automatically upgraded to the Broadband Unlimited or Connect Unlimited package. We will email you when you go over your allowance and if we are going to upgrade you. You may downgrade back to your previous package after one month if you have reduced your usage levels to within the allowance for that package. There are no usage limits on the Unlimited package.

    > More about Usage Policies

     

  • When will I get my Sky Hub?

    We will send your Sky Hub after your order has been successfully processed. You should receive it before your broadband service goes active.

  • Can I keep my existing number if I switch to Sky?

    Sky can help you keep your number if you are transferring your telephone service to Sky Talk.

  • How do I find my UAN?

    Your UAN can usually be found on your current telephone bill.

    > More about finding your UAN

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Reasons to join or switch to Sky

12 month standard contract

 

Professional and fuss-free installation

 

Switching to Sky
is easy

 

Even more reasons to choose Sky

 

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Here's the legal bit

  • Offers

    €10 HD Offer: HD package for €10 per month for 24 months. The then current price applies after the offer period. Offer expires if you fail to fulfil any conditions of your HD contract and then standard pricing applies.

    Free Sky+ box offer: Sky+ box free with free standard set-up for new customers joining Sky TV online. One free box per household. This is a new customer offer. Minimum 12 month term applies. Non-standard set-up may cost extra.

    6 months free Broadband Unlimited offer: Sky Broadband Unlimited or Sky Connect Unlimited free for six months when you join with Sky Talk and line rental (from €30 for Broadband Unlimited / €40 for Connect Unlimited pm). Thereafter you’ll pay the then current monthly cost for Sky Broadband Unlimited or Sky Connect Unlimited (currently from €40 pm and €50 pm respectively).

    Sky Go Extra 2 months free trial: Offer only for existing Sky TV customers who have not previously taken up the same offer. Excludes existing Sky Go Extra and Multiscreen customers. Content depends on your Sky TV package. Sky Movies Pack required for movies. Download selected content in Ireland and the UK via Wi-Fi. After 2 months you will continue to receive Sky Go Extra at €6pm extra unless you call us to cancel at least 31 days before the end of the 2 month period.

    Sky Multiscreen setup offer: Free standard set-up when taking a new Sky Multiscreen subscription. First Multiscreen HD box is free with your first Multiscreen subscription, otherwise €49. Excludes existing Multiscreen/Multiroom box households. Limited to one free box and set up per household.

    Upfront payment: If you are joining Sky TV with a free Sky+ or Sky+HD box with free standard set-up, all you need to pay at the time of joining is €25 towards your on-going subscription, which will be refunded in your first two bills.

  • Sky Broadband

    Broadband product availability is subject to location. Sky Talk (including line rental) required. Speeds vary with location and line quality. External factors such as internet congestion can affect speed. 

    12 month minimum subscription. Set-up costs and router delivery charge may apply. See sky.ie for more details and our Usage Policies. Eircom compatible phone line required.

  • #**Sky Talk

    #Sky Talk Freetime: Inclusive evening and weekend calls of up to an hour to the Republic of Ireland local and national landline numbers only (excludes calls to Directory Enquiries, indirect access, dial-up Internet numbers, mobile, and 0700 numbers) and then calls are charged at rate of 6.90c per minute (evening) and 1.40c per minute (weekend) . Evening – Monday to Friday, after 7pm and before 7am. Weekend - between midnight on Friday and midnight on Sunday. Fair Use Policy applies (see contracts for details). Eircom compatible phone line required. 12 month minimum subscription. Set up costs may apply. Sky Talk Line Rental required.

    **Sky Talk Anytime: Anytime calls of up to an hour to the Republic of Ireland and Northern Ireland local and national landline numbers only (excludes calls to Directory Enquiries, indirect access, dial-up Internet numbers and 0700 numbers) and then charged at 6.90c per minute (daytime & evening) and 1.40c per minute (weekend). Anytime international geographic landline calls of up to an hour to 20 countries (Austria, Australia, Belgium, Canada, Czech Republic, Denmark, France, Germany, Greece, Hungary, Italy, Luxembourg, Netherlands, New Zealand, Norway, Spain, Sweden, Switzerland, UK and USA (also includes calls to mobiles in Canada and USA). Fair Use Policy applies (see contracts for details). Eircom compatible phone line required. 12 month minimum subscription. Set up costs may apply. Sky Talk Line Rental required.

  • ‡Sky TV

    ‡ HD channels received depend on your Sky TV subscription. UTV is available without subscription.

    Sky TV Subscription: Packages €28-€81 per month. Sky Movies Box Office costs extra. UTV available without subscription. It is not provided by Sky; its availability is outside Sky’s control. Manual tuning of your box required. Sky box and set-up required.

    Sky 3D: 3DTV and Sky World HD (€96) subscription required. Pay per view content may cost extra.

    Dolby Digital 5.1: Available on many programmes. Compatible home cinema system required.

    Sky Multiscreen: €15 pm per box. Provides same Sky TV channels as main Sky TV subscription on another box. To receive HD Pack channels on your Multiscreen box you need a Sky HD box an HD Pack subscription (only one HD Pack subscription required per household). If you have home broadband, your Internet-enabled Sky boxes must be connected to your router if we’ve provided the equipment you need to connect (E.g. an On Demand connector). Multiscreen includes Sky Go Extra at no extra cost. Sky Go terms apply.

    Sky Box Office: Sky Box Office content costs extra. Pay per view charges apply. SBO 3D requires a 3DTV and Sky World HD subscription. Cable service may vary.

    Remote Record: Use sky.com or a compatible device. Requests require up to 30 minutes notice before start of programme.

    On Demand: Available to Sky TV customers with compatible Sky+ box. Downloading content requires compatible black Sky+ box, broadband connection (minimum recommended speed 2 Mbps), On Demand self set-up using built in Wi-Fi or own cable. Downloads count towards any usage caps and may expire from your Planner. Content depends on your Sky TV/HD subscription. Sky Store costs extra. Sky Movies 1&2 or Sky Sports 1&2 required for Sky Movies or Sky Sports. Downloadable HD content takes longer to start viewing.

    Sky Go:
    UK / Ireland only. Streamed via broadband/3G (charges may apply). Available on two registered compatible devices (content may vary). Some live TV programmes will be unavailable (go to - go.sky.com). For compatible device and software requirements click here. Sky Go is not currently compatible on PCs with Windows 8 or Macs with OS X Mountain Lion. Sky on your Xbox 360 requires Xbox Gold Live subscription. Sky TV Customers: Live TV and on demand content available in line with your Sky TV subscription at no extra cost. You’ll need Sky Movies 1&2 or Sky Sports 1&2 Packs for on demand Sky Movies or Sky Sports. Non-Sky TV Customers: Subscriptions €18-55 per month. Monthly subscriptions renew automatically until you unsubscribe.

    Sky Go Extra: Sky TV customers only. No extra cost with Sky Multiscreen, otherwise €6 extra a month. 31 days’ notice to cancel. Register up to 4 Sky Go devices, concurrent viewing on two devices. Download selected Sky Go content via WiFi (Unavailable on Xbox 360). Content depends on your Sky TV package. Movies/Sports Pack(s) required to download movies/sports. Max 2 downloads per programme. Content deleted from device 48 hours after viewing starts or no later than 7 or 30 days after download depending on content.

     

  • Sky boxes and set-up

    Sky+ box: Existing Sky+ box households are not eligible for a discounted box. Existing customers must agree to new 12 month minimum term for Sky TV. Sky+ Box is €49 when you join Sky TV on a 12 month contract. One discounted box per household. Sky+ box up to €149 if you are not eligible for discounted price (Sky TV subscription required). You will receive a Sky+HD box which has all the features of Sky+ and can store an average of 185 hours of standard definition programmes. To view free-to-air HD content you need an HD ready TV. To view Sky HD content you will also need the HD Pack (€15 a month).

    Sky+HD box: Existing Sky+ box households are not eligible for a discounted box unless taking the HD Pack. Existing customers must agree to new 12 month minimum term for Sky TV. One free/discounted box per household. Sky+HD box up to €149 if you are not eligible for discounted price (Sky TV subscription required). A Sky+HD box can store an average of 60 hours of HD or 185 hours of standard definition programmes. HD ready TV required.

    Standard set-up: Standard set-up is free for new Sky TV customers joining online. Standard set-up for existing customers is €60. Standard set-up for customers is €30 for a Sky+HD box taken with the HD Pack. Non-standard set-up may cost extra.

    Sky+HD 2TB box: €49 for existing Sky TV customers who have never had a Sky+HD box taking their first HD package (€15pm) or existing Sky+HD customers adding Sky Multiscreen (€15pm per box). Existing Sky+HD customers are entitled to one €149 box, additional 2TB boxes €249. €249 for any existing customer who received a discounted 1TB box. New customers joining Sky TV with the HD Pack are entitled to one €149 box. Any additional 2TB boxes thereafter or when taking without the HD Pack are €249. Standard set-up €30 for new customers and €60 for existing Sky TV customers. Non-standard set-up may cost extra. Sky+HD 2TB box provides 1.5TB of personal storage and 0.5TB of storage for On Demand Showcase content.

    Sky HD Multiscreen Box: [Only available with Multiscreen  subscriptions]. Sky HD Multiscreen Box is the SkyHD standard Digibox (No PVR functionality) which along with a Sky TV and Sky Multiscreen subscription (€15 extra a month) gives your Sky TV subscription in another room. First box free for new and existing customers when taken with a new Sky Multiscreen subscription and paying for set-up. Limited to one free box per household (and not available to customers who have already received a free standard box) otherwise €69. Replacement boxes are €99. Set-up is included as part of the box installation for new Sky TV customers, and €100 for existing customers. Non-standard set-up may cost extra.

     

  • General and further terms

    Subject to status. Upfront payment may be required. 12 month minimum subscriptions. Prices may go up during your subscription. Non-standard set-up may cost extra. Prices may vary if you live in a flat. Sky functionality requires two satellite feeds.

    You must get any consents required (e.g. landlord's). Prices for Direct Debit payments only. Continuous debit/credit card mandate costs €0.75 pm. Republic of Ireland residential customers only. These offers are not available with any other offers. Further terms apply. Correct at 24 October 2014. Read the full text of our customer contracts.