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How to set up your SkyHD box

  • This guide is designed to help you get your SkyHD box (also known as the Sky HD Multiroom box if you were recently given a free* Sky HD box when you took a new Sky Multiroom subscription) set up as quickly as possible so you can enjoy the benefits of your SkyHD box.

     

    You must switch your SkyHD box off at the mains supply before you connect it to, or disconnect it from, any other equipment.

     

    You can download a full PDF of the SkyHD manual using the link below.

    SkyHD manual

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  • Your cables

    How to set up your SkyHD boxWe have colour-coded our cables meaning you simply have to connect the wires to the specifically coloured ports on the back of your SkyHD box.

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  • Microfilters and Splitters

    Although only small, Microfilters and Splitters have a big part to play in the correct set up of your Sky set top box and Broadband within your home.

    Microfilters and Splitters 

    Key things to remember:

    1. You must connect a Microfilter to every telephone socket you use (Fig. 1)
    2. The Microfilter must be the first thing connected to each telephone socket you use (Fig. 2)
    3. If you need to connect more than one device to a single socket you will need a Splitter. Each Splitter must be connected to a Microfilter and connected into the socket marked PHONE (Fig. 3)
    4. The telephone cable must be connected to the Telephone Line socket on the rear panel of each Sky set top box, this socket may be colour coded orange (Fig. 4). If you have a Sky+HD or SkyHD box, ensure your telephone cable is not connected into your Ethernet socket (colour coded green)
    5. You must connect each Sky set top box, and any other devices that need a phone socket (e.g. phones, alarm systems etc.), to the Microfilter socket marked PHONE
    6. You must connect your Broadband equipment to the socket marked MODEM
    7. If you are using an extension socket, check you only have a Microfilter connected at one end of the extension cable – not at both ends
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  • HDMI and SCART cables

    If you have an HD ready TV, you need to connect your SkyHD box with the supplied HDMI cable, this will ensure the best possible connection.

    If you do not have an HD ready TV, you can connect your SkyHD box using a SCART cable. Please note, that connecting in this way means that you will be watching in standard definition, not high definition.

     

    *First box free when taken with a new Sky Multiroom subscription. Multiroom subscription. Minimum term 12 months. Limited to one free box per household (and not available to customers who have already received a free standard box) otherwise £49.


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