Skip to content

Help & Support

Does streaming Sky Go affect my monthly data tariff?

  • Watching Sky Go on your mobile or tablet device through a 3G connection will use data. If you are concerned about exceeding the monthly data allowance set by your mobile network operator as part of your contract, we recommend you watch Sky Go through a WiFi connection.

     

    If you'd like to ensure you are only watching Sky Go using a WiFi connection when using your iPhone or iPad, you can turn off your 3G connection by entering the Settings menu, then selecting General followed by Network.

    To find out how much 3G data you are using as well as your monthly data allowance, please check with your mobile network operator.


  • Yes     No

    Please select a choice from above

    To help us improve our service, please let us know whether you found the answer to your question, or successfully resolved your issue, using this article.

    Thank you for your feedback.

    Need more assistance?

    If you have any additional comments, require further assistance or a specific response to any particular issue you have encountered, please Contact Us

    Would you like further help?

    Or Contact Us

    UK
    Ireland