If you're having TV picture or sound issues, such as a blocky or pixelated image or
interference, choose the relevant section for your box below to find help on solving your
problem.
Your white Sky+ box allows you to record programmes at the touch of a button and pause and
rewind live TV, but doesn't give you access to Sky's HD channels.
Your standard Sky box allows you to watch a range of Sky TV channels, without the ability to
record programmes directly to your Sky box or access HD channels.
