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Help with using Sky Multiroom

  • Find out how to set Parental Controls for each Sky box, check the carbon footprint of multiple boxes and more with our frequently asked questions below.

    • After digital switchover, will I be able to have some digital and some analogue television?

      No, by the end of 2012, all homes will only be able to receive digital television. Sky Multiroom offers you a low-cost way to continue enjoying a choice of programmes throughout your home.

    • How can I ensure that what my children are watching is suitable?

      You can choose different Parental Control settings for each Sky box in your house, so you know that your kids are enjoying safe, appropriate content even while you're watching something in another room. Everyone can enjoy peace and quiet to watch their favourite programmes and you decide which content is allowed using the Viewing Card PIN for each box.

    • Will viewing be interrupted if someone starts watching Sky TV or answers the phone in the house?

      Not at all, with Sky Multiroom, all boxes are independent of each other so your viewing is never interrupted.

    • Can I watch the same channels in every room with Sky Multiroom?

      Your Sky subscriptions determine which channels you can view - this is not limited by your Sky Multiroom package. You might have a Sky+HD box and subscription for your living room, for example, but a regular Sky Digital subscription for your bedroom. You would be able to watch standard Sky channels in both rooms, and in the living room you would also be able to watch High Definition channels. Sky Box Office movies and events can only be viewed on the set top box they were booked on.

    • Will Sky Multiroom affect the carbon footprint of my Sky package?

      Our set top boxes now come with the Auto Standby which means that if the digibox remains inactive for more than four hours between the hours of 3.30am and 11pm (or two hours between 11pm and 3.30am), a warning will appear on your TV screen, "Your digibox is about to go into standby." If you are watching TV, press back up to continue viewing. If you do not respond (because you are not watching TV) the box will automatically go into Standby mode. Your Sky Multiroom connection allows you to choose different settings for each of your Sky boxes - you may wish to have this feature deactivated in the bedroom, for example.


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