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Help with subscribing to Sky Multiroom

  • Find out how to order Multiroom as part of your existing package, discover what services are coming and what programmes you will be able to watch.

    • Which programmes can I watch on Sky Multiroom?

      Your Sky Multiroom service mirrors your main subscription. You can watch channels that are part of your subscription package, and record them if you have a Sky+ or Sky+HD box. Those programmes you purchase individually, such as Sky Box Office movies, sports matches and events, are only able to be viewed on the box they were booked on and will be billed individually. To receive your HD subscription channels in another room, you’ll need another Sky+HD box and HD Pack subscription.

       
    • How do I order Sky Multiroom as part of an upgrade as an existing Sky customer?

      It's easy to order online, using the link to Sky Shop below. As part of the installation, the Sky engineer will relocate your current Sky box within your home when they install your new one. Please note that the additional box will have to be connected to a working telephone line - this is to verify that all the boxes are being used at the same address.

    • Are services such as Sky Active, and Sky Anytime available with Sky Multiroom?

      Yes, although Sky Anytime is only available with Sky+/Sky+HD boxes and subscriptions.

    • How long does a Sky Multiroom subscription last?

      A Sky Multiroom subscription is subject to a minimum 12-month contract, whether you start with a Multiroom subscription when you get Sky for the first time, or add a Multiroom subscription and additional Sky boxes to your existing Sky package.

      During the initial 12 months of your contract, you can upgrade your equipment and/or channels package whenever you want.

      Sky Box Office movies and events can only be viewed on the box they were booked on and will be billed individually.

      All the Sky boxes in your home must be connected to a working telephone line.

    • Does Sky Multiroom affect my Sky Talk or Sky Broadband subscription?

      No, Sky Multiroom will have no effect on your Sky Talk or Sky Broadband subscription.


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