Sky boxes show a message on your TV when the satellite signal fails, when a recording fails or
another error occurs. Find out how to fix these problems by choosing your box from the options
below.
Your white Sky+ box allows you to record programmes at the touch of a button and pause and
rewind live TV, but doesn't give you access to Sky's HD channels.
Your standard Sky box allows you to watch a range of Sky TV channels, without the ability to
record programmes directly to your Sky box or access HD channels.
