The easiest way to check on the whereabouts of your Sky Wireless Connector
is by using our online
Order Tracking service.
On the
My
Sky homepage, enter your Sky iD username and password in the Sign in to My Sky with your Sky iD
section. If you don't have a Sky iD, you can create one by selecting Sign up.
Once you've signed in, look for the My Account section in the top navigation bar and then choose
the Track Order section. Here you will find details of your order.
If you are having further problems, you’ll need to
Contact Us and explain the
issue you are having.