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How do I track my engineer visit?

  • The easiest way to check on the status of your order is by using our online Order Tracking service.

    On the My Sky homepage, enter your Sky iD username and password in the Sign in to My Sky with your Sky iD section. If you don't have a Sky iD, you can create one by selecting Sign up.

    Once you've signed in, look for the My Account section in the top navigation bar and then choose the Track Order section. Here you will find details of your enginer visit.

    If you are having problems, you’ll need to Contact Us and explain the issue you are having.
     


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