The easiest way to check on the status of your order is by using our online
Order Tracking service.
On the
My Sky homepage, enter your Sky iD username and password in the Sign in to My
Sky with your Sky iD section. If you don't have a Sky iD, you can create one by selecting Sign
up.
Once you've signed in, look for the
My Account section in the top navigation bar and then choose the
Track Order section. Here you will find details of your enginer visit.
If you are having problems, you’ll need to
Contact Us and explain the
issue you are having.
