Troubleshooting Sky Talk

If you are having problems making or receiving calls, or using a service such as voicemail, there could be a problem with your phone or the telephone network. You can check some issues yourself, to save you having to call Sky or your line provider for support.

- A dial tone is audible but it's not possible to make calls
  If you're having problems making a call, try the troubleshooting tips in our article.
  - Help with this issue
- No outgoing calls can be made
  If you're having problems making a call, try the troubleshooting tips in our article.
  - Help with this issue
- No incoming calls are being received
  If you're having problems making a call, try the troubleshooting tips in our article.
  - Help with this issue
- Crossed lines/wrong numbers
  If you're having problems making a call, try the troubleshooting tips in our article.
  - Help with this issue
- Line cuts off during a call
  If you're having problems making a call, try the troubleshooting tips in our article.
  - Help with this issue
- Line is faint
  If you're having problems making a call, try the troubleshooting tips in our article.
  - Help with this issue
- Line quality issues
  If you're having problems making a call, try the troubleshooting tips in our article.
  - Help with this issue
- No dial tone
  If you're having problems making a call, try the troubleshooting tips in our article.
  - Help with this issue
- Noise on the line
  If you're having problems making a call, try the troubleshooting tips in our article.
  - Help with this issue
- Only one speaker can hear the conversation
  If you're having problems making a call, try the troubleshooting tips in our article.
  - Help with this issue
- Engaged tone heard permanently
  If you're having problems making a call, try the troubleshooting tips in our article.
  - Help with this issue
- Phone does not ring, or rings once and cuts off
  If you're having problems making a call, try the troubleshooting tips in our article.
  - Help with this issue
- Phone won't stop ringing
  If you're having problems making a call, try the troubleshooting tips in our article.
  - Help with this issue
- Problems with Sky box connection to telephone line
  If you're having problems with your connection, try the troubleshooting tips in our article.
  - Help with this issue

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