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Setting up, checking and cancelling a Reminder Call

  • We know how busy life can be, so we offer a call reminder service to customers allowing you to set yourself a reminder for those important appointments.
     

    If you aren't sure how to use the reminder call service, these helpful tips should help you get started.

    Check the reminder call time:
    Dial *#55# (press the star button, then the hash button, then five, then five again, then the hash button again).

    Cancel a reminder call:
    Dial #55# (press the hash button, then five, then five again, then the hash button).

    Set a reminder call:
    Dial *55*24 hour# (press the star button, then five, then five again, then the star button, then enter a number showing the time of the reminder you wish to set, then press the hash key). Use the 24 hour clock. For example 7.30am is 0730 and 4.30pm is 1630.
     

    Troubleshooting Reminder Call

    24 hour clock
    If you are having difficulties with your reminder calls, please make sure that you're using the 24-hour clock when you set the reminder clock. For example, 7.30am is 0730 and 4.30pm is 1630.If you aren't sure how to use the reminder call service, these helpful tips should help you get started.

    Check the reminder call time:
    Dial *#55# (press the star button, then the hash button, then five, then five again, then the hash button again).

    Cancel a reminder call:
    Dial #55# (press the hash button, then five, then five again, then the hash button).

    Set a reminder call:
    Dial *55*24 hour# (press the star button, then five, then five again, then the star button, then enter a number showing the time of the reminder you wish to set, then press the hash key). Use the 24 hour clock. For example 7.30am is 0730 and 4.30pm is 1630.

    Troubleshooting Reminder Call
    If you are having difficulties with your reminder calls, please make sure that you're using the 24-hour clock when you set the reminder clock. For example, 7.30am is 0730 and 4.30pm is 1630.


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