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Track My Fault

Broadband and Talk

Welcome to Sky’s Broadband and Talk online fault tracking service.

You can track the progress of a fault you have already logged with Sky.

Track my fault

To use this service you will need to have previously logged your Broadband or Talk fault with
Sky Customer Services.
Sky Broadband troubleshooting quick links
Sky Talk troubleshooting quick links

TV

It is currently not possible to track TV faults on this service. For help with TV-related issues, please visit our TV help pages.

Self Service

Useful Links