Site Maintenance - how this affects your services
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What if I need help with a problem I'm having with my TV, phone or broadband?
Start by checking our Help & Support pages for troubleshooting guides and Help Forum for advice and support from other Sky customers and staff. Use the search bar at the top of this page to look for the solutions you need.
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I've ordered Sky from a high street shop, will there be a delay?
If you recently placed an order at one of our high street outlets, it may take slightly longer than usual for us to process, but you may wish to contact us by Sky.com live chat or email if you've not heard from us within the time-frame suggested by the vendor when you ordered Sky.
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