Live Issue: Loss of Broadband service in the Markyate area.
We are aware of issues affecting customers in the Markyate area.This is due to damage to the fibre caused by excavation work. Engineers are working to get this repaired as soon as possible. However, the excavation work has also damaged power cables, which must be repaired and made safe before full repair of the damaged fibres can start. Fibre repair will commence at 2300 on 22nd May, and due to additional work the engineers hope to have service restored for all customers by 1700 on the 24rd May
Outage start time: 21 May 2013 - 11:35 Estimated resolution time: 25 May 2013 - 05:00